Everything you need: unbiased reviews, product specs and great deals.
Shopping
> Store Directory > Cool Tools
|
|
Cool Tools
|
| Customer Service | |
| Corporate Address |
730 Madison Ave
Fort Atkinson, WI 53538 |
| custsupportbox@cooltools.us | |
| Phone | 888-478-5060 |
| Live Chat | No |
| Phone Ordering | |
| Phone | 888-478-5060 |
| Payment Methods | |
|
Personal Check
Mastercard
Visa
|
Discover
PayPal
|
| Delivery Options | |
|
UPS Standard Next Day
UPS Priority Next Day
UPS Ground
UPS 2nd Day
USPS Media Mail
|
USPS First Class Mail
USPS Express Mail
USPS Priority Mail
|
| State Sales Tax | |
| Cool Tools collects sales tax in the following states: | |
|
Wisconsin |
|
| Return Policy | |
| We accept most items back for a store credit. To initiate a return or exchange, you need an RMA. RMA's are available for 30 days after your invoice date. For items shipped using our Free Shipping offer, a 15% restock fee or the cost of shipping for items shipped free is applied. Shipping charges are not refundable. No cash refunds. Store credits expire 1 year from date of issue. Some items are non-returnable: Silver, Gold, Bronze or Copper Clay products, opened or used items, kilns, books | |