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> Store Directory > Cool Tools
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Cool Tools
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| Customer Service | |
| Corporate Address |
730 Madison Ave
Fort Atkinson, WI 53538 |
| custsupportbox@cooltools.us | |
| Phone | 888-478-5060 |
| Live Chat | No |
| Phone Ordering | |
| Phone | 888-478-5060 |
| Payment Methods | |
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Personal Check
Mastercard
Visa
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Discover
PayPal
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| Delivery Options | |
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UPS Standard Next Day
UPS Priority Next Day
UPS Ground
UPS 2nd Day
USPS Media Mail
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USPS First Class Mail
USPS Express Mail
USPS Priority Mail
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| State Sales Tax | |
| Cool Tools collects sales tax in the following states: | |
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Wisconsin |
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| Return Policy | |
| We accept most items back for a store credit. To initiate a return or exchange, you need an RMA. RMA's are available for 30 days after your invoice date. For items shipped using our Free Shipping offer, a 15% restock fee or the cost of shipping for items shipped free is applied. Shipping charges are not refundable. No cash refunds. Store credits expire 1 year from date of issue. Some items are non-returnable: Silver, Gold, Bronze or Copper Clay products, opened or used items, kilns, books | |
