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> Store Directory > Family Video
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Family Video
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| Customer Service | |
| Corporate Address |
2500 Lehigh Avenue
Glenview, IL 60026 |
| orders@familyvideo.com | |
| Phone | (888) 332-6843 |
| Live Chat | No |
| Payment Methods | |
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Mastercard
Visa
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Discover
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| Special Services | |
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Customer's Info is Confidential
Live Customer Representative
Secure Ordering/Payment
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Guaranteed Security
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| Delivery Options | |
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UPS Ground
FedEx Ground
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USPS Priority Mail
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Other:
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2-3 day delivery |
| State Sales Tax | |
| Family Video collects sales tax in the following states: | |
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Illinois Indiana Iowa Kansas Kentucky Michigan Minnesota Missouri Nebraska New York North Carolina Ohio Oklahoma Pennsylvania South Carolina Tennessee Texas Wisconsin |
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| Return Policy | |
| 100% Satisfaction Guarantee | Yes |
| At FamilyVideo.com, we are committed to your satisfaction. If any item is damaged in shipping, defective from the manufacturer or incorrectly shipped, please return it within 30 days of receipt for full refund or replacement. You will be credited for the shipping costs once we receive the item(s) for returns due to the result of our error. Within 30 days of receipt, any unopened item may be returned for credit or exchange. Shipping costs for returns are the responsibility of the customer. | |
