I have ordered things from this website on various occasions, and have never been charged salestax or shipping ever.  Vann's is always running specials on various forms of electronics, from high end tv's to high end recievers, Vann's has it.  ...
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I had the terrible experience of pre-ordering 2 Sony flat LCD televisions from this website around Thanksgiving 2012 and according to its website, the items will be available in a matter of few weeks. Its now middle of March 2013 and there are no Televisions in sight and was informed that they will not be able to fulfill my orders after all the long wait due to the reason they say is the inability of acquiring the products from Sony. They just want me to cancel the pre-order and wait for the new model release which I am sure will mean more money! What a choice! And I only learned about all these  through my initiative of constant email follow ups, no courtesy emails or phone calls from them! If only they put a disclaimer that there is a possiblity that the pre-ordered items will not be delivered, I could have gotten them from other reliable online sellerds for the same price, no tax and free shipping and not waited for an empty promise. What a total unprofessionalism and disappointment! I will NEVER patronize this website again!

Excellent service, and when you call, you get a human immediately!

Excellant transaction. Was exactly as I expected and would repeat.

At Vanns I found just what I wanted at the best price and it was delivered in a timely manor in excellent condition.

They are a top notch company, they treat you with respect and are I'm afraid a dieing breed. Love getting a real person on the phone who is knowlegable, polite and very helpful. My speakers came and one of them had a tweeter that did not work, did not want to send it back so he helped me with with what to check. Sure enough it was just a wire came off the housing in the back were you wire it up. Thanks once again Vanns!!!

THEY SUCK !!!! BIG TIME TOO!

Prices and quality are Great and shipping was on time as promised !!!!

Excellent service. The A/V receiver was defective. The Vanns representitive gave me the choice of a refund, a replacement unit or an exchange for a different brand. The service was immediate, polite and knowledgeable.

I bought a velodyne Optimum 12 subwoofer from Vann's for about 1000 dollars.  They shipped it to me with it nonfunctional.  When I called them, they said too send it back for refund.  I want the sub because I got a decent deal on it.  I had to contact Velodyne.  Now I have to ship the sub to Californial to get it fixed.  I wil never buy from Vann's again.  It was a con.  

The first product did not work. The replacement has not come yet.Ive been charged for both so I really can't say yet what my shopping experience is. I hope it turns out good eventually.

Everything that I wanted was taken care of. I was completly satisfied.

Always a great experience.

would recomend to a friend.

Outstanding across the board. prices are fantastic.

Some of the best prices around, matched with no sales tax, a 30 day satisfaction guarantee and prompt shipping at no additional charge.

I recently purchased a denon avr-4311ci home theater receiver from Vanns.com.  Vanns had an unbelievable price for this outstanding audio component.  They shot me an email stating their inventory count was zero, but that they would ship as soon as it became available.  I thought, "I won't see this, if I'm lucky, for another month or two."  To my surprise, a week later I was setting it up in my living room.  Thank you Vanns for fulfilling my order so promptly and smoothly.  And YES I'll look to Vanns in the future for more great bargins and service.

one $3500.00 speaker came with a bad short & fried my $5000.00 power amp.

I've purchased from Vanns several times, and have always been satisfied with quality, price, and service.

Great experience

It was pretty neat! I am totally satisfied. Can't wait to do it again.

Vann's is fine; Niles is a lousy supplier.

very fast servce

We have now purchased 3 items from Vann's, a LG 47" LCD TV ,a Sony Blue Ray player and a Onkyo Home Entertainment Center. We shop online at Vann's exclusively. Vann's is a great place to shop, has the best selection and the best prices. We don't even bother looking at any other web sites. Check out Vann's Clearance Outlet at their home page for the best deals. We bought all 3 items there for half price or less. GREAT PRICES ! VERY FAST FREE DELIVERY ! NO TAXES!!

great customer service. Had to return item, they found me a new one at a different location which caused a little delay. Overall, customer service rep was an outstanding person to work with. Went the extra mile to find a replacement vice issue a refund. Good Job

great experience

great easy ..no problems and double boxed.

One of the best. Order submitted via Internet on Sunday and DVD arrived at my home the following Wed. I do not think they could have done any better.

Status of original Product package from their ware house was in bad shape! Seales and product supporting foam packing were broken and the Amplifier does'nt appear to be brand New factory sealed, may be Referbished. The outside shipping packaging was good and it does'nt appear to be caused during transit.Ofcourse the amplifier seems to function and I sincerely hope that I don't run in to problems.If I have to order again this is a very serious matter of consideration.

The box was placed inside another box and well padded for double protection. I like this! UPS and Fed Ex DO NOT always handle items with care.