My shopping experience was very pleasant. I will shop again.

Beware of Overstock.com return policies. They sell you an item  with dicount points. But if you return it. They figure on retail price. I bought an item and was given discount points. When I returned it they charged me the difference between discount price and retail price.
That to me is like going to Sears and buying something at 50% off, but when I return it I have to pay retail price. So I would have to pay more to return item. This is hard to explain becasue I have never had this happen before and just doesn't make any sense. 

Overstocks refused to refund me for an item I did not receive unless I removed the negative feedback I had ordered a radio from Amazon which was sold by Overstocks.com. I received an email stating the item had shipped with an ...
Read More

Simple, quick, great merchandise. A great experience and we will shop again.

IT was a good experience. Product and service were all .that could be expected/

I ordered an evening gown and was following the order via their website. It was showing "Processing" for a week. I contacted the company via a "chat". The person on the other end couldn't answer my question as to why it was taking so long to process. She referred me to another department and told me someone would be getting in touch with me. I then received an email saying that my order would be shipped out in 1-4 business days. The next day, I received another email saying that my order had been cancelled due to an invetory error. I was and still am very disappointed!

I purchased an item that fell apart after one week.  Got busy and attempted to return it two months later.  That's when I learned they have a 30 day return policy, which is absurd in this day and age.  True customer "disservice".  I will never shop with them again.  

The product was actually in good condition.The box was torn apart but the biggest problem was that it didn't work.My child was so excited and now the let down and not able to find anything local to buy.

I did not like that I had to pay to shipp them back and wished that was explained at purchasing. I do understand that the cost has to be paid somewhere though.

Very good product and description. Very fast shipping.

I got the best price I could find and received exactly what I order. It was a very good experience.

I was pleasantly surprised to see this item at a substantially lower price than Amazon, and it was very easily done!

Terrible service - NEVER BUY ANYTHING EXPENSIVE HEREI bought a Dyson vacuum for nearly $600. It arrived, we assembled it, we tried it and did not find it met our needs - not maneuverable enough to easily get around and under furniture. I went online ...
Read More

unfortunately they don't have a lot of the items I look to purchase from time to time but they do have great prices on whatever they do have.

Received damaged merchandise but had excellent customer service and resolved the matter quickly

The digital hybrid tuner (Sangean) that I purchased was somewhat of a "Blind-Purchase". The Operating features were NOT WELL PROVIDED by either OVERSTOCKED.COM or the Manufacturer's (Sangean) Website. Also, technical specifications were NOT PROVIDED. I, still, am very happy with the product performance. The Model# HDT1 PERFORMS as indicated by the OWNER'S MANUAL (included with the tuner).

Poor shipping to international destinations.  They ship items out of there warehouse in the stated 1-3 days.  But it's shipped to a "International Processing Center" resulting in delays of atleast a week.  So since it "shipped" they won't offer a refund on the shipping services that weren't met under the terms of service for delivery standards.  I ended up ordering the same items from Amazon.com for half the price and had it in two days.  All still while waiting for my original order from Overstock.

Best price anywhere on this product. Even Amazon couldn't beat it. It was in stock and UPS delivered it quickly. The product arrived in good condition and fits my needs completely. The site also had plenty of customer product reviews to help my selection. Good job Overstock.

I've bought many small items from Overstock in the past - shoes, jewelry, pillows, etc. and they were satisfactory.  The items arrived quickly and shipping costs were reasonable.  I was overall a happy customer until I decided to buy a sofabed ...
Read More

I ordered the doors and they were at my house 3 days before they were scheduled to arrive! Thanks for such prompt service!

No problems.

had no problems. Great shopping experience.

I should have listened to other reviewers and their negative experiences. I ordered a couple rugs from Overstock. One was slated to ship sooner than the other. The day it was to arrive, however, a weird runner rug was there in its place when the rug I ...
Read More

ordered an electric grill and returned it because it did not have a thermostat. Reordered and got a Westinghouse which has four grilling temperatures. Your representative gave me free return shipping because I reordered. I appreciate it very much!

Good price fast delivery works well

I placed a couple of orders through Overstock.com and I have had nothing but trouble. Trying to get something shipped to Canada is apparently too hard for the company to handle and dealing with customer care is useless. My first order of three items was shipped in three seperate packages, making tracking the items a complete headache. And, stupid me.. thinking everything would arrive as planned placed a second order of two items. It has been a month and I have only received 1 package out of five and the international customer care department has done NOTHING for me except tell me that if my items dont get delivered they will have to refund my money.The funny thing is, a work friend ordered almost the exact same order at the exact same time and had the exact same problems, so this is NOT just a one time problem. There is no point to ordering from this website if you are from Canada. No amount of money is worth the headache.

I am always impressed with the selection and availability of just what I need on overstock.com.

easy to use website. Items were as described and colors exactly as expected. Items arrived in a timely manner. Well packaged.

great

Overstock is misleading buyers by posting fake reviews or at least not allowing any negative ones. Research shows that online buyers rely heavily on reviews and tend to avoid products that receive negative feedback. Reviews being one of key decision ...
Read More