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VogueWigs
 
 

VogueWigs

Average Rating 4.28/5.0 store rating 148 store reviews
Customer Service 0
On-Time Delivery 0
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by: VogueWigs Shopper
February 21, 2014
Author's Rating: 5/5.0 store rating
I have always received my orders in a timely manner. The products are in excellent condition.

by: VogueWigs Shopper
February 7, 2014
Author's Rating: 5/5.0 store rating
I have always found VogueWigs to be very reliable and I have never had any problems with my purchases. Their pricing is very reasonable especially when you take advantage of their sales offers. As I live in Australia their free international postage with items more than $200.00 is very attractive.

by: VogueWigs Shopper
January 27, 2014
Author's Rating: 5/5.0 store rating
I have been ordering this hair piece in the color R10 for about a year now so when I went back to your website (VOGUE.COM) to reorder this hairpiece I could not find it in the color I always ordered...I then emailed the company regarding not being able to find that color and got a return response that you no longer carried that hair piece in the color R10...I was really upset...so when I went back a couple days later just to look I clicked on the hairpiece and low and behold there it was...my hair piece in my color R10...so I ordered 12...Could not have been happier...I love these hair pieces and hope you continue to carry them in color R10 and maybe get some new styles and in my color as well...That would be great! I have thinning hair so it would be nice it you could see about getting some that don't have such a big ponytail whole. I love ordering from your company and will do so as long as you carry the products I want / need. Thank you

by: VogueWigs Shopper
January 22, 2014
Author's Rating: 2/5.0 store rating
They don't stand behind their products unless you pay more money after spending almost $700!!!!!!!!!!!!!!!!!! Wrong color, would not exchange unless MORE money!

by: VogueWigs Shopper
December 21, 2013
Author's Rating: 4/5.0 store rating
ad was misleading. Said 10% off and free 2-day shipping but the sales form allowed only one of those promos. The email invoice showed a 10% discount and $18.95 shipping taken off the undiscounted price. I wrote them that I was not impressed by not having to pay $18.95 since I would never have chosen that instead of regular shipping. They sent emails in answer to mine but never really explained the discrepancy.

by: VogueWigs Shopper
December 12, 2013
Author's Rating: 5/5.0 store rating
Great fast service. Nicely packaged. Great products.

by: VogueWigs Shopper
December 6, 2013
Author's Rating: 5/5.0 store rating
My experience was very good. I will purchase wigs from Vogue again.

by: VogueWigs Shopper
November 15, 2013
Author's Rating: 3/5.0 store rating
OK

by: VogueWigs Shopper
November 8, 2013
Author's Rating: 4/5.0 store rating
First time to shop this merchant.....completely satisfied with product and customer service.

by: VogueWigs Shopper
November 8, 2013
Author's Rating: 3/5.0 store rating
Customer service less then helpful. Products have not been in stock. Wrong info sent on order. Looking elsewhere for FRIENDLY and HELPFUL customer service.

by: VogueWigs Shopper
October 19, 2013
Author's Rating: 4/5.0 store rating
This is the 2nd. time that I've ordered from your company, I always get my purchase very quickly & the price is pretty fair. I'd purchase more often if the shipping was free so, this makes me look to other sites for similar items.

by: VogueWigs Shopper
October 10, 2013
Author's Rating: 5/5.0 store rating
couldn't find the "tracking" button that was referenced in the section about following your shipping progress.

by: VogueWigs Shopper
October 5, 2013
Author's Rating: 4/5.0 store rating
Return policy a bit draconian but overall a good one stop shop for theatrical and film industry wigs. I know nothing about personal wigs from Vogue but I would guess that they are pretty good to great in relation to the costume wigs.

by: VogueWigs Shopper
September 9, 2013
Author's Rating: 5/5.0 store rating
The product is excellent and I would not hesitate to purchase a RW Wig again. I would purchase it through VogueWigs as the process is fast, accurate and after I received the wig, I received a very friendly and impressive email from Vogue. Well done!!

by: VogueWigs Shopper
July 13, 2013
Author's Rating: 5/5.0 store rating
My shoppin experience has been excellent! However, I am still learning and had to return several wigs because of density and/or color. Sorry about that! I guess this is a learning process. Renate

by: VogueWigs Shopper
July 11, 2013
Author's Rating: 5/5.0 store rating
The order was handled perfectly.

by: VogueWigs Shopper
June 15, 2013
Author's Rating: 5/5.0 store rating
Extremely polite and helpful.I am absolutely delighted with both my purchases. The wigs are very easy to wear and are so lightweight you do not feel them while wearing them,which makes them all the more natural looking and feel like real hair. I will certainly recommend your products. On both purchases bought 1month apart, I ordered them and received them 1week later, excellent service. Thank you

by: VogueWigs Shopper
June 1, 2013
Author's Rating: 2/5.0 store rating
Still waiting for product

by: VogueWigs Shopper
May 24, 2013
Author's Rating: 5/5.0 store rating
easy to order (excellent website), and very prompt delivery. I think Vogue has a bigger selection of merchandise then other popular sites I've ordered from before.

by: VogueWigs Shopper
May 14, 2013
Author's Rating: 4/5.0 store rating
Received the product within 1 week even though I stayed in Singapore.

by: VogueWigs Shopper
April 29, 2013
Author's Rating: 4/5.0 store rating
The wig itself a wasn't as full as presented on the ad.

by: VogueWigs Shopper
April 5, 2013
Author's Rating: 5/5.0 store rating
I love the product that i bought. The color was beautiful and i will be buying another wig in the future.

by: VogueWigs Shopper
April 3, 2013
Author's Rating: 5/5.0 store rating
Wish the Forever Young color ring was in stock! Best wig website I saw -- good organization & nice customer reviews & fan photos. Great e-mail responses. Plan to buy again!

by: VogueWigs Shopper
March 30, 2013
Author's Rating: 4/5.0 store rating
Will order product again .Love the Colour .Matches mine very well .

by: VogueWigs Shopper
March 29, 2013
Author's Rating: 4/5.0 store rating
It wasn't what I totally expected because pictures are not like trying the thing on. Color was way lighter than the picture. It is human hair and after a call to you I understand I can color it. Hopefully I can make it work for me.

by: VogueWigs Shopper
March 17, 2013
Author's Rating: 5/5.0 store rating
I am a repeat customer and have been satisfied each time I visit their site.

by: moonbeam300
March 3, 2013
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
I ordered an ombre extension. I received it in a timely fashion, opened it and tried it on. It did not fit on my head correctly and the color did not look good. I returned it immediately. About a week later, I received an email saying that the extension was not returned "in factory condition" and the "hair piece removed and no longer attached to plastic fastening and clip no longer sent back, ribbon no longer tied to the item". This is a direct quote. How do you know if an extension works if you cannot try it on. They deducted 50% from my refund so I ended up paying $30 for an extension I never wore. Horrible customer service. Total rip-off. Stay away from voguewigs.

by: VogueWigs Shopper
February 10, 2013
Author's Rating: 4/5.0 store rating
Great site, easy to use with an excellent selection & very good value. I especially like their reward points system.

by: VogueWigs Shopper
January 24, 2013
Author's Rating: 4/5.0 store rating
The wig is excellent. Packing met expectations. I thought shipping (over a certain amount) was free.

by: VogueWigs Shopper
January 19, 2013
Author's Rating: 5/5.0 store rating
Product was as advertised. I spoke with a customer service representative who made the entire process of returning the color ring and ordering the wig absolutely painless. I would definitely order from them again.

 

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