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Compact Appliance
 

Compact Appliance

Average Rating 4.15/5.0 store rating 862 store reviews
Customer Service 3
On-Time Delivery 4

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by: Compact Appliance Shopper
February 19, 2013
Author's Rating: 4/5.0 store rating
It was easy

by: Compact Appliance Shopper
December 31, 2012
Author's Rating: 5/5.0 store rating
good experience in a new environment

by: Compact Appliance Shopper
November 27, 2012
Author's Rating: 5/5.0 store rating
I was totally amazed with the speed of shipping. I recall ordering this on a Tuesday and receiving it on Thursday! It was the quickest mail-order delivery I've ever had. Product is great, but took a few days to adjust the temperature to where I wanted it. Overall an excellent transaction.

by: Compact Appliance Shopper
November 18, 2012
Author's Rating: 5/5.0 store rating
Great price and fast delivery.

by: Compact Appliance Shopper
November 14, 2012
Author's Rating: 4/5.0 store rating
The price was competitive; however, I paid extra for expedited shipping and the wine cooler's delivery was delayed without an explanation from Compact Appliance.

by: Compact Appliance Shopper
November 12, 2012
Author's Rating: 5/5.0 store rating
I am very pleased with the product and merchant. Shopping was very easy, product arrived well packaged/secured, and product is working great!!

by: diablosound
October 25, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
We bought an Edgestar wine cooler from compact appliance and needless to say it had a 90 day warranty. Long story short our service center we took it to on our dime said it was not soldered correctly at the Chineese factory and all the coolent leaked out and it superheated and ruined thousands of dollars in wine. After going back and forth like a pinball, the  tech guy at Edgestar (Oxymoron), "a complete disfunctional mess", says : There is nothing we can do for you and that he would check with CA/ Same company to get us something for our troubles to cover our repair (At this time) almost $300 out of pocket, so we picked a $150 fridge. Puts me on hold for five minutes comes back on and says "We can knock 10 percent off and give you an extended warranty!"
What a bunch of spinless liars. Steer clear from Compact appliance and Edgestar.

by: mraines517
September 14, 2012
Author's Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
CompactAppliances had good prices for what I needed, fast and free shipping. However, I noticed they charged my account twice for the same item forcing me to transfer money so that I would not become overdrawn.  I emailed the company about this and they assured me one of the charges would be removed.
A second email was sent asking if this was common practice for them.  No response.
I would love to give them a good review if I could, but this practice can financially hurt someone.  I still don't know if this is just something they do.  So, if you order a $250 item, an additional $250 of your money will be tied up for a few days.

by: Compact Appliance Shopper
August 3, 2012
Author's Rating: 4/5.0 store rating
Good. Easy to navigate through

by: d8450d
July 17, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
This company is totally disreptuable in my opinion.  The customer service is non existent in my opinion.My expensive countertop dishwasher broke down, my son bought it for me and bought the extended warranty.  If anything happens you have ...
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by: Compact Appliance Shopper
July 8, 2012
Author's Rating: 4/5.0 store rating
I received the Hoover WetDry HandVac when I was suppose to and it was shipped free. I thought it was a good deal and I didn't experience any problems.

by: Compact Appliance Shopper
June 19, 2012
Author's Rating: 5/5.0 store rating
The product was as described, and was shipped and delivered within the time frame promised. We were quite satisfied.

by: gghunt
June 14, 2012
Author's Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Bought a WM3987HW LG 22 lb Capacity Ventless Washer Dryer Combo from them.  So far, not so impressed.  

First, the good stuff.  They under-promised, over performed on shipping time.  That's very good as it is easy to do the reverse in order to make a sale.  Next, the price was far better than I could find elsewhere.

Second, the not-so-good stuff.  I am currently having a bit of a challenge with delivery.  In short, I need my old unit taken out in order to receive the new unit.  The apartment is rather small with no back yard in which to leave an old unit.

The customer service number had a reasonable hold time and I didn't get to the phone fast enough, so I was cut off the first time.  The second time, I spoke with a Micheal who didn't really want to help, just wanted to start a fight on the restocking fee.  Could it be he has heard this song before?

In any case, I suggested we postpone the fight and I will look for disposal alternatives. 

I will try to update with the final results....

by: Compact Appliance Shopper
June 9, 2012
Author's Rating: 5/5.0 store rating
exactly as ordered. no complaints

by: Compact Appliance Shopper
June 2, 2012
Author's Rating: 5/5.0 store rating
Very easy. Excellent selection.

by: Compact Appliance Shopper
June 1, 2012
Author's Rating: 5/5.0 store rating
easy to do business with

by: Compact Appliance Shopper
May 14, 2012
Author's Rating: 5/5.0 store rating
Found exactly what we were looking for, ordered it, tracked it and received it quickly. Works great! Cool! Literally!

by: Compact Appliance Shopper
May 14, 2012
Author's Rating: 5/5.0 store rating
Easy to navigate on web site. Easy to order. Excellent shipping and delivery.

by: wlcrawford
May 11, 2012
Author's Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
I just bought a wine cooler from this service first of all they are not the dealer of products but a clearing house. They donot disclose prominetly the shipping delays and they are arrogant if you challenge this

by: Compact Appliance Shopper
May 8, 2012
Author's Rating: 5/5.0 store rating
Very convenient and prompt. I would use them again.

by: rugeron
May 8, 2012
Author's Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
BUYER BEWARE!!!I recently purchased an 'OPEN BOX" dehumidifier with a 3 yr warranty that was offered. A few days after the dehumidifier arrived, the registration card arrived. Upon registering the item I was told an OPEN BOX item was not eligible for an extended warranty and that they would credit my cc for the $39.99 that I paid. I would not have bought the item had I not been able to extend the warranty. I will not choose to do business with them in the future thoough I have in the past.

by: lmc67
May 7, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
I've had a loathesome experience with this company.
In my opinion, they sell refurbished junk. Will never purchase from this site again. The extended warrenty is laughable.

by: Compact Appliance Shopper
April 16, 2012
Author's Rating: 5/5.0 store rating
everything went as hoped for. perfect.

by: Compact Appliance Shopper
April 5, 2012
Author's Rating: 5/5.0 store rating
All is well that ended well-----this purchase ended well!

by: Compact Appliance Shopper
March 21, 2012
Author's Rating: 3/5.0 store rating
I am having a hard time returning it. use it 3 times and it quit working

by: cucullen0
February 29, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Unlike some other reviewers, I have found the products they sell and the delivery time for them to be first-rate.  That said, I still will probably not do business with them in the future.  Two months ago I made a sizable purchase from them. ...
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by: Compact Appliance Shopper
February 27, 2012
Author's Rating: 5/5.0 store rating
Finding what we wanted was fast and easy. We ordered on line and received it faster than we expected. We are building a room in the finished cellar. We aren't to the stage of even opening the box yet. As soon as we get more done and get ready to place it in the room by the bar, we will know more. I had to say we received it in good quality. It is still in the box!

by: Compact Appliance Shopper
February 24, 2012
Author's Rating: 5/5.0 store rating
Very satisfied with purchase. Product as advertised. Prompt shipment. Great pricing.

by: Compact Appliance Shopper
February 10, 2012
Author's Rating: 5/5.0 store rating
After researching and comparison shopping on the net, I ordered my refrigerator from Compact Appliance. I am very pleased with the performance of my appliance and feel it was worth waiting for the back order. The refrigerator is much roomier than I expected, and I would shop with this site again.

by: Compact Appliance Shopper
January 2, 2012
Author's Rating: 5/5.0 store rating
was great

 

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