Very disappointed with this online store. They charged me for  my order immediately yet they did not have the inventory of the test strips I ordered to manage my diabetes. It took them a week to notify me that they didn't have the inventory. So, I am being charged on my credit card and the credit won't show up until my next billing cycle.
When I wrote to them to cancel and complain they simply cancelled my order. They did not reply to my specific issues, nor even apologize. After using this company for many years, they've gone through some changes - taken away their frequent customer rewards, and obviously lost what was once their reliable customer service. Too bad... :(

I had a bad experience with this company. I ordered toe separators  on August 15, and the company was prompt to take my money. Two and a half weeks later, no product. I try not to bug companies because I realize they may encounter some difficulties now and then. I emailed finally, and was told the product was on back order, and, oh, gee, sorry they hadn't sent me an email telling me that.
One month after ordering, they told me it was still on back order. I cancelled my order, and they said they would refund. So far, no sign of that, but I'm waiting.... Let's see what happens. 

worst. ordered 12 dermarest psoriasis here and they all expire within 2 months!!!! emailed them several times and did NOT RECEIEVE ONE SINGLE REPLY. do NOT buy from this store when you can buy from other online drugstores which have great customer service!!!

These folks are excellent.  The site is easy to navigate, the prices are outstanding and a quick web search will easily dig up a coupon code to save a bit more money.  I have sensitive skin and really appreciate Hocks.com for providing the specialty products I need at affordable prices. 

It was a very pleasant experience. I would definitely purchase from Hocks.com agsin. Christine Baumgartner

Service was good would use again

Excellent.

keep up the great job.

expensive and no good breaks(on shipping or coupons).

VERY GOOD. AND FAST SERVICE.

The site is easy to navigate and the service is excellent. I will definitely use Hock'c.com in the future.

EXCELLENT

Hocks.com offers a wide selection of merchandise at excellent prices. Hocks is the best website of its kind.

Great

I ordered a One Touch Ultra Mini Blood Glucose Meter Kit.  It arrived at my house within a reasonable amount of time.  The kit comes with the monitor, strips, lancet pen, lancets, storage pouch and a control solution that is used to check the monitor every week.  This solution expires.  I expected the expiration date to be at least a year but this one expires 2 months from now.  I sent an immediate email off to Hocks asking for some assistance regarding this.  It's been 19 days and no response from customer service yet. 
In addition, regarding the same order, 9 days ago I went to use my newly purchased One Touch Ultra Mini Blood Glucose Meter.  Guess what, dead battery!  I sent off an email to Hocks customer service and it's been 9 days with no response.  I'm feeling sure that I will never hear from them.
Beware of this company selling items that have been setting on the shelf till near expiration. 

excellent, clear web site, fast service, good email follow-ups to order.

Outstanding

I've been buying diabetic supplies from them for several years and I am quite satisfied.

I'm a return customer and have always been satisfied with my experience shopping at Hocks.com.

Everything went well.

Searching for the product I wanted was easy on the site--after extensive unsuccessful searches locally in various types of stores. Delivery was quicker than I expected.

Excellent; always reliable.

They have a broad product offering and it all seems to be 'in stock'. Shipping options are varied and reasonable. Product arrived in very good time I am completely satisfied with this merchant.

OK

My entire Hocks.com experience was super. They had what I needed at great prices. The Website is a pleasure to work with. Finally, my order arrived sooner than expected.

this is a very hard color to find that I use,but do not have any trouble finding it at hock's.

They had the product we needed. They sent it immediately. The product and service were excellent. My husband has a herniated disk and needed the ice pack quickly. He could not find it locally. Thank you.

It was excellent!

Always good service and products.

excellent service