Excellent retailer.

I have purchased many electronic items from Newegg.com  for about 3 years. I have never had any problem so far. However, this time I bought a cheap audio cable from newegg, and I kept hearing some bad low sound from my speaker after I plugged it. I contacted Newegg and told about my situation. Amazingly Newegg just gave me a refund without any problema and said to keep the cable. So I did not need to return the bad cable either. This was my first time to try to return item at Newegg, and the customer service was just as amazing as I have heard. They might lose some money because of their incredible customer service, but they know the customer is more important than anything because they will come back to shop at Newegg again!!Newegg Rocks!! Even if some items are a bit more expensive than other sites, you have to buy from Newegg due to amazing customer service!

Highly recommended. Newegg seems to run an efficient business.

Good. Received Hard Drives. They worked well.

Finding the item on the internet was easy. The forms were simple to follow and complete. Once the order was submitted I began to recieve notices of the transaction process, including a tracking number and the steps of the process. The tracking notice gave the date the package would arrive, but it actually arrived a day ahead of schedule, in good condition. I am very satisfied.

I have shopped on Newegg.com on various other occasions and have had no problems.

very easy to use and understand web site. Product was exactly as portrayed.

Newegg is consistently an excellent shopping experience.

very good merchant & excellent price on item purchased although they don't always beat other online merchants prices for some exact products

Excellent

Completely satisfied. Product exactly as advertised, lowest price, by far, compared to other vendors, 2 day delivery.

Always great service

My shopping experience was acceptable. I would shop at Newegg again.

I receive my order in less than 5 days, realy good service

The site was beautifully laid out...made shopping easy. The product was in stock and was shipped immediately, although no request for speedy shipping was made, it arrived surprisingly fast. Good prices...would definitely shop there again.

I purchased an ac/heater last summer. Cost over $500 and when I received it I emailed them to tell them this had to be a returned item as it had markings of wear and tear ( banged up and scratched) and it wasn't working properly . I never got a reply from them. Never even received a how to return !

I was totally ignored. Well first summer it worked ok -that was it one summers use. Can you imagine paying over $500.00 for 2 months of poor air conditioning?

Heater? Doesn't work at all.  Is anyone aware that when you go into the newegg site to write a review it automatically comes up "excellent"? Shows you they know they are not reputable at all !
So don't go by the ratings you see-that was my biggest mistake.

Customer Service? There isn't any-plain english.

Newegg sucks big time ! Buy elsewhere or beware ! You were forewarned.

I received this order the following day after placing the order! Amazingly fast shipping.

      It takes a lot for me to post a review like this, especially one that isn't favorable.  I ordered a DSLR camera, extra lens and accessories on a Tuesday from Newegg. I requested and paid for 3 day ...
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Good pricing and quick shipping.

Over the past few years, I've dealt with this company MULTIPLE times. I will go ahead and say that you will not be finding any solid negatives in this review, but I promise to be thorough with my honesty... First of all, I love their search ...
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it was excellent

Excellent - very fast at getting the order sent out and fast, free shipping. Best price I found on the web.

Great experience. Product arrived much sooner than even expected!

Love Newegg!!!

excellent all around

Experience was good.

Ordered Canon EOS rebel T1i on 09/28/09 and recieved on 09/29/09. I opted for standard shipping only it was shipped from NJ to CT. Although its nearby but still was impressed with the service.

Also Camera is great and eveything is as expected. Very happy with my shopping experience.

ok

You can't go wrong with Newegg.  They have an unbelievable selection of computer products at great prices.  Great customer reviews from people that know what they're talking about.  They ship your order out almost immediately.  And I just noticed on my last order that they upgraded the shipping method to air for one of the items I ordered so it would arrive on the same day that the rest of my order did (some was coming from CA and some from NJ).  Pretty good service if you ask me!

Product is not operating properly, but giving it a chance to see if we have not used it correctly...if it does not operate any more efficiently, will return the product.