Poor delivery speed - their standard shipping is substandard.
Order was incorrect - customer service would not help me other than to say I needed to return item and pay for shipping both ways.

While the company may have good product selection, their poor policies and customer service are worth avoiding. 

I placed an order for Bulgari The Blanc Perfume,  and D&G Light Blue Body Gel.  Delivery was fine, but the products were not.  The packaging and the product were not the original, even the product name was different, the spelling was ...
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I found some great deals on perfumes/colognes for my friends and family for christmas! it also all got to me really fast, just in time for the holidays. 

I order a dolce&cabbana 4.2 oz men's cologne.The shipped really fast and the item looked the right one.But the problem it was, when I opened the box and smell the cologne  it didn't smell at all as the original dolce&cabbana cologne (i am wearing the same one the last 10 years-I know exactly how does it smell).Don't waste your money it is better to spent 10-15 dollars more and buy from authorized dealers.
christos g

Purchase Drakkar Noir.  Total knock off.  Customer service was very rude.  I returned the bottle at my own expense. 

Purchased 3 sticks of deodorant.  They were all rotted when I received them.  Customer service at the Perfume Spot explained that this had never happened before and that if I wanted to return the items, I was responsible for paying for the return shipping.  A reputable company normally apologizes and sends a return label so that the item(s) may be shipped back.  In addition, I tried to email and received no response.  I should have paid better attention to their other bad reviews, but I was blinded by the good deal that I thought I was getting.  Shame on me for trusting them.

I had a problem. I placed an order and paid for 2-day air delivery. The delivery did not show up on the second day, which was not their fault. Had the order showed up on the second day, I would have been home to collect it; however, I got a phone call ...
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Ordered Monday mid-day, received order Wednesday (just two days later) plus I didn't have to pay for shipping because my order was over 100 dollars. I bought Very Sexy For Him 2, which Victoria's Secret doesn't sell anymore. Perfume Spot was one of the few online merchants that still carry this item and they were the least expensive.

The Perfume Spot is probably the best online merchant that I have ever purchased anything from. I accidently typed in the wrong zip code on my billing address. I had an email from their customer service within minutes. I responded with the correct address and within another couple of minutes I received another email saying my order was processed and DHL was notified of the package.

Honestly I was very surprised I received the package as soon as I did.

I order all my perfume from The Perfume Spot and have for years. I always order $100 worth of merchandise and get free shipping. Best perfume deals on the Net.

Wow! The best perfume prices I've found and the customer service was great with an almost immediate response to a question I emailed them. The item arrived very quickly and was packaged well. I had the same experience on the last order with them. Great!

I used Shopping.com to locate this store. They listed MY item (at the time) at the lowest price. - Hugo 5.1oz by Hugo Boss. (Besides one other store, but I will not shop there. See my other review.) After my last experience with Unlimited Perfumes, ...
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I am surprised at all the people happy with this outlet as I ordered 3 items, I'm pretty sure 2 were fake, one was definitely the wrong color and the other didn't smell like anything, and the third was so old that the lotion included was rancid.

I was very disappointed with this merchant. I ordered Drakkar Naoir cologne from them at an unbelievably low price. The order arrived a day early, so far so good I thought. I opened the box and found that the original looking box and bottle were actually quite flawed. The bottle seemed authentic, but had several things scratched out on the back and a one line painted over in black paint or marker. The scent wasn't even close to the real cologne. They had obviously swapped out for a knock-off.

I bought the Acqua di Gio cologne from this website and it did not smell the same as the ones i have been using. I was a real hassle sending it back and getting a refund.

Definitely the best place on the internet to buy perfume. I ordered some cologne for my mother for mother's day and it arrived in 2 days right on time. I've never seen such a good selection anywhere and really good prices. I e-mailed customer service with a question and they got back to me within a couple hours with what I needed to know. To the people that are griping about how their package didn't arrive on time, it isn't the merchant's fault. Once they turn it over to UPS they don't have any control of what time UPS delivers it. They just tell them when they're supposed to. UPS should be the one to refund the money paid for fast shipping.

First time buyer from "The Perfume Spot.com " and I am thrilled. Not only did they send me quality products but most of all they shipped it 2nd Day Air at no extra charge but UPS ground. I guess they knew I needed it for New Years Eve. What a fantastic touch!!

Buy with confidence I will buy from them even over local.

Becky M.

I would definitely order from The Perfume Spot.com again. I placed my order with a knowledgeable customer service representative on Friday evening, December 5, 2003, as I do not like to put my credit card information online, and despite my refusal to ...
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THIS IS THE ULTIMATE PLACE TO SHOP AROUND FOR PERFUMES.I GAVE MY ORDER TO A VERY FRIENDLY SALESPERSON AND SHE WAS VERY POLITE.I WAS TOLD THAT I WILL BE GETTING MY ORDER IN 6TO 7 DAYS AS I OPTED FOR GROUND SHIPPING. TO MY PLEASANT SURPRISE THE PERFUME I ORDERED ARRIVED WITHIN 2 BUSINESS DAYS AS THEY HAD UPGRADED MY ORDER TO 2ND DAY AIR AT NO EXTRA COST TO ME. I WOULD REFER ALL MY FRIENDS TO THIS SITE. I AM THEIR PERMANENT CUSTOMER NOW.

I was very skeptical at first considering everything was almost 50% off.... but when I received it 3 days after my order sealed and in the original box, they proved me wrong. The won me over as a lifetime customer. This store is AWESOME!

I am a return customer to The Perfume Spot.com., and with both orders I couldn't have been more happ ...
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I purchased a bottle of Bijan Eau de Parfume spray for myself last month. The Perfume Spot had by far, the best prices and quality (for a better deal, I got the larger bottle and it was the Eau de Parfume, not Toilette!). The shipment came faster than ...
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I bought some Lancome Tresor eau de parfum spray and body lotion from The Perfume Spot. It was easy to find what I was looking for, the prices were the best I've found anywhere, the delivery was extremely speedy, and the order was correct. I was ...
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Purchased a bottle of Sonia Rykiel for men. Got the very best price over the web on the largest bottle available. Asked for ground shipping cause it was the cheapest and they gave me 2 day delivery at not extra charge...that was a nice surprise! I ...
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I ordered 3 bottles as gifts,They came in Gift wraped ,The perfume spot shipped the order The same day. The perfumes cost almost half of the retail price,Service was great. Thank you . ...
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I ordered the perfume on Monday and got it two days later, Great price on a product That is no longer available in department stores, I hope you'll keep it in stock. Thank you ...
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