The product I purchased I received on time and did not have any unpleasant experience.

Difficult to rate a service when waiting for ordered products to arrive.

not good

Poor quality.. sink areator.. plastic connections which doesn't seal properly causing water leakage..

EASY

Terrible attitude--terrible customer service. Had to call to be told item wasn't in after 9 days. SHE asked me why I waited so long to call!! Never will deal with them again!

The merchandise was on back order which involved delay. It arrived almost 30 days after the on-line order was created. The vendor provided one notice, about 5 days into the process, regarding the delay. No message was relayed when the product was entered into the delivery process. The product was what was ordered and works fine. The vendor's communication could be improved upon.

Product has yet to be shipped - 3 weeks. George McMillan mcmillanus@aol.com

I thought the price was a little high for the dryer balls but I like the product.

Still waiting on my order, 2232-5340-6455. Purchase was made June 12, 2012, no where was it stated that any part of this rubber broom was on backorder. I contacted them (email) on June 18, 2012 to check status of order, recieved email back, June 19,2012, stating that the handle is on backorder with expected delivery of June 26, 2012. That is today, so we will see if the broom and handle will be shipped soon. Right now I am NOT a satisfied customer and would NOT shop this site again or recommend it to others.

order was processed accurately and shipping was efficient and on time. will consider purchasing again from you.

Great product. Different sizes out of stock. Would have purchased more.

Ordering was a breeze, product was easy to find. Arrived when expected. I will shop with them again!

quick and got what I was looking for.

WE LOVE THE FOUNTAIN

Overall Ive been pleased with the shipping and return process although it seems to take longer than Id expect for refunds to be applied to my card account.

It would cost too much to ship them back, but we're not happy with the quality of the sheets: they are too thin and feel like sheer curtains rather than soft sheets. We will donate them to a local charity.

I tried to purchase two rubber brooms for my hair salon. I also ordered a pet hair mitt. I received the mitt which does not work very well and paid more for the shipping than the mitt. I called about the brooms and they said they may be coming in two weeks????????????????????? I would not have bought the mitt if they would of let me know that the brooms were not available. I feel as if I was tricked. They know if they are out of stock and if they are honest they would let one know as soon as it is "picked" on the web site. I will never buy or recommend this stupid rip off store.

I had a minor issue with the specifications of a cleaning cloth (smaller than stated on website).  This was an apparent problem with the supplier not with simplygoodstuff.  They immediately rectified the problem and provided free replacements (in addition to the original shipped item).  The quality of the products is very good.  Shop with confidence that you will get a quality product and even better service.

Just what I was looking for....great website; will definitely go to again!

I have received no feedback from the merchant at all regarding the part of the order that did not arrive. An email notifying me of the anticipated ship date would have been appropriate along with a followup by USPS. I am very dissatisfied.

I was disappointed that once I received the items, I could not use them with my phone - the adhesive won't stick to my cell phone case. I am now stuck with two items I can mot use.

The company kept in contact with me by e-mail every step of the way. They kept me updated and informed of the progress of my order. The merchandise arrived in good condition and was packed well. I will buy from them again. Thanks!!!!

Still waiting for replacement part(broken glass)

Easy

merchant didn't have merchandise in stock to complete my order. I e-mailed them to ask what the delay was. They said my order was on back order and would be shipped app. jan 13. they finally shipped on jan 20 and delivery expected on jan 26.

Easy to purchase online. Item received in great condition. Very pleased with purchase.

VERY SATISFIED ORIGINALY CONTACTED PIVOTRIM DIRECTLY BUT THEY HAD APROBLEM PROCESSING MY CREDIT CARD AND I NEEDED TO CALL THEM - THEY DON'T HAVE AN 800 NUMBER AND I DON'T HAVE LONG DISTANCE CARRIER I THEN SAW IT FOR SALE HERE AND AT 2.00 DOLLAR CHEAPER YAAHOOOO THANX JOHN

Very satified

Love this grill. Works great!