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Working Person's Store
 

Working Person's Store

Average Rating 3.46/5.0 store rating 181 store reviews
Customer Service 3
On-Time Delivery 3

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by: rick_1585
January 13, 2014
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I places a order to working person on 12-22-2013 this is my second order from them the first order took about three weeks to receive after a phone call second order i am still waiting it been 23 days and no order information or tracking information when you put your order information in on there web site it tells you still processing on 01-8-2014 imade a phone call to working person they told me i would receive my order 2-4 days i am still waiting for my order  this will be last  time i will order from them. Think twice before you order from this company

by: lynxpilot
November 5, 2013
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Ordered 3 shirts to have embroidered with company logo.  Received, embroidered, and washed prior to use.  One of the shirts was at least 2 sizes too small.  Others were fine.  Asked for return and was denied because they were embroidered and washed.  This was an obvious mislabeling at the factory but this store chose not to make it good.  Will never shop there again.

by: sdog664
December 17, 2012
Author's Rating: 2/5.0 store rating
On-Time Delivery: 3/5.0 store rating
Slow shipping.  billed me for Priority mail and did parcel post instead on two seperate orders.  Still waiting about a month for something their webpage said was instock.  Will not buy from them again.   Prices for Alaska shipping were very high.

by: notsorandom
December 11, 2012
Author's Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
After purchasing a product at a slightly higher price than I could find elsewhere, on account of an apparently good shipping deal that made the total price including delivery appear cheap, I was most disappointed to be CHARGED EXTRA a few days after the ...
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by: noreenlyons1
November 27, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Complaint Description:Ordered 11/01/12 paid $33.37 for expedited delivery. They billed my credit card, including extra delivery and I haven't received item! No response. Okay, I ordered NOVEMBER 01, 2012 with expedited shipping to have within ...
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by: richard06484
October 10, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Extremely slow .They will not tell you there is no stock . Worst experiance will never do business with this unprofessional company again BEWARE SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOW

by: tryingmybest
October 1, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
Do not trust this website -- they don't indicate when items are not in stock. If you're lucky, you'll receive your order on time.  If not, it can take weeks as they order from the manufacturer, without even updating you about the situation.  I ordered two items with expedited delivery, and promptly received a confirmation email saying that my order was "Processing."  I heard nothing further from them for a week. I got nervous when the package still hadn't arrived, so I went back to their site and checked my order status and finally found out what was going on. When I spoke to an employee about this on the phone, she said their website simply "is not capable" of tracking inventory -- apparently they have no plan to fix this, in spite of all the complaints about it here and on their Facebook page.

by: tuneplaya
June 22, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
This company is terrible..... STAY AWAY and buyer beware.

It seems they are nothing more than a storefront with no inventory and nothing but form letters for replies to inquiries.

They don't advise you items are on backorder and then when you call them to find out where your order is they give you the runaround and a date the items will ship...... lets just say 17 days later still have not heard from them and item still has not shipped.

by: lkjdfakjhf
March 27, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
After check-out  I had a message that read Express Check-Out Failed in red letters.  I waited three days and never recieved any confirmation upon which time I reordered.  I did recieve confimation this time but to tell me the item was not in stock, although the site said it was, and that it would ship directly from the manufacturer.   I then get home two weeks later to find two pairs of boots sitting on my doorstep.  I called customer service to see about a refund and was told that I could send them back for refund but I have to pay for the shipping cost.  The customer service rep. that I spoke with was a joke.  She wouldn't stop talking long enough to listen to what I was saying.  She kept telling me that I recieved a confirmation for each order even though I told her at least four times that I only recieved one confirmation for one order.  I WILL NEVER BUY FROM THIS COMPANY AGAIN!!!!!!!!!!   

by: saspecht
March 13, 2012
Author's Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
They have a decent selection of items on their website. The problem is they never have anything in stock even though they state on the website item is in stock before you checkout. Not until you pay and weeks go by do you find out they ...
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by: garysa
March 11, 2012
Author's Rating: 2/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 2/5.0 store rating
Stay away from this place ( Working Persons Store ), They are very nice on the phone but that doesnt get the order to you.I placed a order on Feb. 25- 2012 and I still havent recieved my order. I ordered a new pair of work boots because ...
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by: wpsucks
February 19, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I placed my order on February 9th- 10 days ago. Delivery time was estimated between 7 and 14 days. I just checked the status of the order and it says that you have ordered the boots from the manufacturer, and haven't even received them yet! Why not just ...
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by: mohawk067
February 16, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I wish I had visited this website before I placed my order. I am a professional aircraft mechanic and go thru boots and pants rather quickly so when my wife found this website I was excited until.  My wife ordered me two pair of Wolverine Boots for ...
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by: peggyosullivan
December 30, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I placed an order on 12-21-11 for 2 pairs of Wrangler jeans. Work ing Person's Store was listed with the lowest price and free shipping to boot! When I placed the order they showed as being "in stock" and stated that my order would ship ...
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by: schachattack
December 5, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Over 30 days and no word from these jokers yet!!!!  Unbelievably slow for online retailer in the internet age!!! 

Slow to respond to emails, slow to ship, they sell you stuff that they do not have in stock, and do not answer the phones.

This was the first and last order I will ever place with them as I am number 15 in line on hold for their customer service.

This takes a bad shopping experience and makes it worse.

UPDATE 12/6:  They finally answered the phone after sitting on hold over 30 minutes. When I gave order number they told me they thought it shipped,  could not find it in the back, and no tracking number.  Told them if product did not show up by 12/7 that i would just be charging back the order on my credit card while i still can.  Not much of any kind of retailer much less an internet retailer.

SECOND UPDATE:  Finally got someone, they refunded my money and told me they would send me the product free.  That was a week ago and still nothing.  At least I got my money back!  Dont trust these guys, dont waste your time, money, or effort.

by: salimcain
September 7, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Terrible customer service.Terrible delivery speed.I will not use them again.I ordered a pair of boots almost two weeks ago. I paid extra shipping to have them delivered in 3-7 business days.  Their site clearly states that they will send an ...
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by: cactusmule
September 3, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
The website looks very nice, but that superficial appearance is as far as the quality goes. They don't seem to stock all that they sell and will delete out of stock items from an order without any notification causing additional shipping costs to get the item from a vendor that actually stocks what they sell. I regret giving workingperson.com a chance. It was a mistake that won't be repeated.

by: dgx1
July 19, 2011
Author's Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Customer support does nothing.  they lost a return i made. said they would issue a gift card. when i try to use it, it comes up wrong or expired " talked to them about it, very nice folks, they issue a new card # and the same thing happens, its like a cruel joke,   be very careful about what you buy from these folks. if you need to return it, its like HELL.

by: msemp
March 21, 2011
Author's Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
My order for a pair of women's boots was shipped accurately and arrived in a timely manner.  The problem arose when the boots did not fit properly and I shipped them back for a credit.  An email was received from Eric Deniger (CEO) stating that ...
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by: harley1199
January 8, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I will NEVER order from this store again!! I placed an order a month ago, and still haven't recieved my order.

by: rosco999
December 29, 2010
Author's Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I too was disappointed with my Filson winter coat order experience via Working Person's Store and had this cancelled.  After placing my order several weeks before Christmas, I received an update notice the following week that a shipment ...
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by: bblboy54
August 9, 2010
Author's Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I have some strong mixed emotions about this store and, in all honest, I think it ultimately comes down to luck.  The first time I ordered from them things were great.  I bought a pair of shoes and the price was right and the shipping speed was ...
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by: saint123
May 14, 2010
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
It's a total scam...Be aware.
They are selling something they don't even have.
Placed an order in February, all they did was telling you the item is in back order every 2 weeks. It's May and I still have not received anything, not even a follow up.

by: morality
February 13, 2010
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
Was initially excited to find the store and the great deals that they have.  I ordered a pair of Timberland boots that i needed to start my new job.  I ordered them on Sunday February 7th.  They offered free shipping 7-14 days.  I ...
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by: jagermeister22
July 15, 2009
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I spent much time looking for a very specific jacket and Working Person's Store finally had it listed as "In Stock". After taking my money for both the jacket and shipping & handling I was promised on-time arrival. After a few emails back and forth I was informed that the jacket is actually out-of-stock and cannot be delivered until August 5th. I've yet to receive my money back.

by: contractor4
July 8, 2009
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
My orders have been received as expected- since 2003.  I have been shopping online with WorkingPerson.com for years and have never had a problem that was not addressed quickly.  They have always come through for me.  The customer service department can get difficult to get through to around Christmas, but otherwise I have had a minimal hold time and everyone has been focused on taking care of me.  Their returns process is very easy and fair and their prices and price matching policy is among the best I have seen.  The site has always been accurate.  I would highly recommend WorkingPerson.com.  (I do wish they would start carrying Berne apparel.)

by: es40
July 7, 2009
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
I was shopping for some Dickies work shirts for my employees, I own a small business, and I have shopped with the Working Persons store before so I know they have good prices, they don't always have everything in stock but if I need something fast I call ...
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by: cksiam
February 7, 2009
Author's Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I was shopping online for a good quality folding pocket knife.  Their prices were the cheapest I could find and given the free shipping, the deal was impossible to beat elsewhere.  So I placed my order.Then I started reading online ...
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by: jczipo
November 28, 2008
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Ordered 2 Sweatshirts over 3 weeks ago.  After 2 weeks called, phone to customer service disconnects you, sent emails and "opened Tickets" on their system. No Response.  Horrible Customer Service or should I say No Customer Service.  Stay away from this on line retailer!

by: newmom24
November 4, 2008
Author's Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I placed an order for a Carhartt coat on Oct 22. I selected 3-7 business days shipping because I needed it before Nov 10, when my husband was leaving for a month long trip overseas. Their website says the item ships in 48 hours. On Nov 3 I checked the ...
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