Excellent value.

MY EXPERIENCE WITH WINE CHATEAU WAS EASY AND SIMPLY TO THE POINT. NO NON-SENSE, WHICH I LIKE. I TYPED IN WHAT I WAS LOOKING AND THAT EXACTLY WHAT INFO I RECEIVED. MY ORDER CAME WAY BEFORE TIME EXPECTED, PRODUCT WAS INTACTED AND I WAS ENJOYING THE FLAVOR I KNOW. I'M NOT MUCH OF A WRITER, BUT I HAVE ALREADY RECOMMENDED THE SITE TO MY FRIENDS.

Good experience

Good value, easy to use, free shipping on some cases.

Excellent selection of wines, great price, prompt shipping.

Large selection at reasonable prices.

Mislead and disappointed.

I can usually count on WineChateau to have what I want in stock for a price equal or less then elsewhere,

I ordered Celtic Crossing and was sent Celtic Honey. When I called to ask about this mixup, I was told I could return the two bottles of Honey and receive a refund since you no longer carry Crossing. The customer service rep told me he would email me a return label immediately......I am still waiting for the label. In the meantime, I did my own research and found that Celtic Honey is the "new" Celtic Crossing and they are one in the same item. Don't you think your rep should have known this and explained it. Perhaps more training is needed for your reps.

Very good!

Free shipping to N.Y. / No Tax is the main reason I order from this site ...

very happy with wine chateau!!!!!!!!!!!!!!!!

The Jordan is one of the tastiest wines out there, and WineChateau.com delivered a case to me in stunningly quick fashion.

Great Product,Great Service

Rapid shipping, good prices.

Good. Some bugs in website. If change an order it doesn't clear totals prooperly until you close browser wait a day then reenter.

Items were as ordered and delivery was as stated.

Tasty and timely. When something arrives ahead of time, it makes me stand up and take notice. I'll definitely be ordering from winechateau.com again!

searched and found this New wine I tried at a very nice resturant. at this site. Love it and will order more. All went well. A great shopping experience.

This was my second purchase. Excellent site, prices and shipping. Thank you.

The Wine Chateau has what I need at a good price and they ship very quick to me. THANK YOU Wine Chateau

I'm so very happy to have found the product at the wine chateau since I hadn't been able to find it anywhere. the packaging was great and I am enjoying the product now. thanks for your help!

Waiting now over a month for a 1 item order. This item was in stock according to their website. At this point it still hasnt shipped. I called customer service and was told I'd recieve a phone call later that day, it never came. These people will never get my business again, PERIOD!!

courteous, on time, quality product. excellent service

The best thing about my experience? They had the wine I have been looking for in stock. I have tasted this wine on vacation but had a hard time locating anywhere that wanted to sell it to me within several hundred miles.  There was no ...
Read More

Merchant delivered only one of two wines purchased. Other wine indicated to be available, but then backordered. I was charged in full for both wines and for both deliveries. Backordered wine then cancelled but I was not informed until I inqured two weeks later. Eventually I was creditied for non-delivered wine.

Horrible customer service. The estimated delivery on their web pages are grossly in accurate. When I called to complain, the first rep promised to look into it and call me back. They never did and when I called back the next day, they said there was no record of me ever calling. After being told there was a 20 day delay of my order and they still could not guarantee it would ship by then, i gave up and canceled my order. 

It was all efficient with no issues.

good

ok