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vpgames.com
 

vpgames.com

Average Rating 3.58/5.0 store rating 55 store reviews
Customer Service 0
On-Time Delivery 0
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by: vicferrari
April 1, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Before buying from VPGames.com, I read a review that said they list items on their website that they don't even have and then cancel your order after they get your money, but I still went ahead and ordered from them using Paypal since Paypal has buyer protection.  It turns out that review was correct.

I bought an item that they had listed on their website and paid through Paypal.  VPgames took my money and then the next day cancelled my order.  They said I would receive a refund within 24 hours.  I waited 3 days and never got a refund or a response from their customer service department.  Now I've been forced to open a dispute with Paypal to get my money back.

This is the last time I ever order from a small-time, no-name online retailer like VPgames.

by: shortiegrrl25
September 19, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
My purchase arrived on time was exactly what I ordered the site was easy to navigate and helpful. Overall I was extremely pleased and would purchase from this site again.

by: wilkatie
August 3, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I was shopping around on the internet for a memory card to play animal crossing on my wii. I had ordered the game and control from another online store ,and I was looking for the memory card back at the other store, but they were over priced so I went browsing and stumbled across vpgames site and there prices were cheaper so I thought well i can try if and if its not any good i can return it .with in a few minutes of placing my order I recieved an email with a tracking number so I could track my order ,I  got an email when it was delivered to my po box .the memory card was new and worked great and I saved about 5 dollars over the other stores price .I would redo this order anyday vpgame is a great store

by: willrose05
July 15, 2011
Author's Rating: 0/5.0 store rating
I paid what I expected to pay for the exact item in which I ordered.
I received my merchandise in a timely manner.  The customer service was excellent- I would recommend vpgames to all gamers and to anyone looking for a gift for a gamer.(video-gamer)

Thank you vpgames!

Will Rose
mailto:willrose05@gmail.com

by: dcgx
March 8, 2011
Author's Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
While the website is a little outdated and hard to navigate sometimes, the actual ordering process is great with fast shipping and the product arriving as described.

by: cdm301
February 22, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
The game was shipped promptly, it works perfectly, and I am very satisfied.  No problems to report at all.  Thanks!

by: lajefz
January 20, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Sent me a broken drive and I had to pay to return it and then never got a refund, turned it over to Mastercard for a chargeback. They don't answer they phone and are slow to respond to emails.

by: vpgames.com Shopper
December 2, 2010
Author's Rating: 5/5.0 store rating
Great retailer!

by: vpgames.com Shopper
November 30, 2010
Author's Rating: 5/5.0 store rating
Great service! Would definitely use this place again. I received my product quicker than I expected. I give them two thumbs up! Instruction video a plus. Thanks for the help.

by: vpgames.com Shopper
November 20, 2010
Author's Rating: 1/5.0 store rating
I made a mistake ordering from vpgames! They never responded to any of my attempts to communicate with them! They charged my credit card before they were in a position to ship the order to me; as, they were 'out-of-stock' and didn't even know it! And, this info along with no available tracking number to follow were totally unacceptable.

by: antheman26
November 18, 2010
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
The delivery speed was fast. The order was perfect. the service was great. I would shop at vpgames again. This is the best on-line game store.

by: vpgames.com Shopper
November 18, 2010
Author's Rating: 4/5.0 store rating
Fist time I've made a purchace of this nature. had a good first experience with them, so I may make another purchase if I need similar goods in the future

by: vpgames.com Shopper
November 9, 2010
Author's Rating: 2/5.0 store rating
While the site was easy to navigate and had a large selection of products, the shipping time leaves something to be desired.

by: vpgames.com Shopper
October 28, 2010
Author's Rating: 3/5.0 store rating
I would not shop at VP Games in the future. In this day and age of technology you should not have to wait so long for a package. And the remotes to the system are a piece of junk. I am not going to waist my time calling because no one picks up the phone call and messages are not return obviously. Thanks for a horrible experience

by: vpgames.com Shopper
October 27, 2010
Author's Rating: 1/5.0 store rating
Was sent a e-mail to me saying that my purchase could not be shipped because there was a international restrictions and told me too, via e-mail, that I would be refunded within 24 hours and this not happened. I sent 3 e-mails asking about this and I do not received any answer. I made the purchase at 10/18/2010. Today is 27. DON'T BUY AT VPGAMES.COM or you'll lose your money forever. They don't answer e-mails... only when they want to sell you something, but there is no support after you fished your purchase.

by: vpgames.com Shopper
October 13, 2010
Author's Rating: 3/5.0 store rating
I ordered my product a week before my son's birthday and still have yet to recieve it; and its been five days since his party. The money was debited from my account 10 days before the product shipped. I will tell everyone I know about my poor and unacceptable shopping experience at vpgames. When a customer pays to have the product recieved by a certain date the company should use ethics to make sure that it arrives on the date specified at the time of the order. I will never shop here again and regret making any purchases at all.

by: vpgames.com Shopper
September 24, 2010
Author's Rating: 2/5.0 store rating
See the Suggestion Box. My overall review of your organization is a thumbs-down.

by: songkim
August 20, 2010
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
Terrible! i recieved the product with a missing foot and it is unusable in this condition as it wobbles a lot! The foot is rather large so it is not something I can just replace at a home depot. Also, I have?! I can't believe that they had enough ...
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by: bdicristoforo
July 30, 2010
Author's Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I purchased a replacement DVD drive for my X-Box 360 from vpgames.com. I must say that it was very easy to navigate the website and to find exactly what I was looking for due to the unique setup which was provided for shoppers in the form of ...
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by: lougheedjames
July 16, 2010
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Shipping was very fast, and the Sharp LCD Screen for the Sony PSP arrived in perfect condition. My 14 year old son installed it himself without any problems after watching the short online tutorial. I am very satisfied with the purchase.

by: doylejames
June 28, 2010
Author's Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Great product, outstanding price, fast service.  I could not ask for a better shopping experience.  This cable was priced lower at vpgames than any other site.

by: vpgames.com Shopper
June 19, 2010
Author's Rating: 1/5.0 store rating
it was horrible....the item did not work and it took 3 weeks to get my money back and i still had to pay $13 for the return shipping. So I lost $65 for 3 weeks and then had to pay $13 to get it back. Will never ever order from them again.

by: leebeevers
June 18, 2010
Author's Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
This order was filled accurately and was delivered in the time frame advertised. I had no need to contact customer service. I was satisfied with this purchase.

by: trafficnow
May 25, 2010
Author's Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Product was just as described, I was surprised at how fast the shipping was and good communication, too. Overall reliable and worry free.

by: triumphway
May 22, 2010
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Is a positive experience. If need something to order, I believe I  will just order again. It deliver fast and accurate description. 

by: drunkyouper
May 22, 2010
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Watched video on how to replace the Blue Ray Optics for PS3 on You Tube, ordered part from VP, installed quick and easy. THANKS!

by: vpgames.com Shopper
May 11, 2010
Author's Rating: 5/5.0 store rating
good

by: patty1187
May 6, 2010
Author's Rating: 1/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
having kids with Nintendo's you can count on having them get dropped and broken at least once in the life time of the game...  we ended up having two of them broken.the order came quickly, I think in ony about two to three days, and I was ...
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by: vpgames.com Shopper
May 5, 2010
Author's Rating: 5/5.0 store rating
Quick and efficient. The parts I ordered were in stock and arrived in a timely manner. The prices are fair. Plus, they don't gouge you on shipping like some companies try to do. I've been happy with every order so far. Thank you vpgames.com!

by: vpgames.com Shopper
May 5, 2010
Author's Rating: 4/5.0 store rating
good

 

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