A great price, free shipping, and "Quick Ship" availability for the LG gas dryer I bought assured it was delivered promptly within 5 business days of ordering. I'm very pleased with US Appliance!

I cancelled my order with US Appliance as they were going to charge shipping charges because I live in a "remote/restricted" area. I found a company that did not charge any shipping costs.

So far it has been great. The issue I have is installing the new purchased appliance . When purchasing items the need to replace older one in the house , purchaser is on his own to find installer and despise the old appliance safely.

Delivery men very nice. They unpacked refrigerator and cleaned up the packaging. Excellent job.

All appliances shipped together on 2 skids, delivered in 2 1/2 weeks. We already had choices made on appliances, shopped for best price both online and with Christmas sales. Found best price @ US Appliance by $200-$500 on each appliance. Also bought 4 year extended warranties @ $149 per appliance, so I felt better about buying online. None installed yet.

I am very happy with the on line purchasing process, delivery notice and product. The customer rating help me decide which appliance to purchase which fit my needs and budget. I highly recommend US Appliance.

This was my first time visiting your website and purchasing some appliance. The sitre is user friendly. The Price and service was excellent!

Very happy with the appliances in general, and the customer service (I had to call because of an issue with my credit card), was excellent. The shipment arrived FAR quicker than we expected. The only issue with the appliances in terms of quality is a small dent on the top of the refrigerator - we weren't happy about it, but hopefully it won't be seen once in-place - but the point is that it's still there, and we didn't pay for appliances with damage to them. I hope that gets passed along to those who handle your shipments! A little more care with items in-transit would be nice. Thanks for a wonderful deal!

Loved my experience with US appliance, highly recommended

After reading al lot of bad reviews I decided the savings were worth the risk .Gave my order and credit card info to George via phone at US Appliance. He told me how it would all go. I waited about 10 days and the trucking called to set delivery the next day.....they were there at the time they said....all 3 pieces were in tact...My new range and stove , dishwasher and microwave are sitting in my new living room waiting for my new cabinets...No Hassle, No Problems.....Ask for George he took good care of me.

I ordered a Dacor oven.  Credit card charged immediately.  Almost four weeks later and US Appliance still had not recieved the oven.  I called Dacor.  They informed me that they had plenty of ovens in stock and had had them from before my order was placed with US Appliance.  US Appliance has had no response other than we're sorry, and we think we'll get it "soon", "today", this week", "next week", and "we don't know".  I think you all get the idea.  US Appliance will collect your money and delay your order.  They do not return phone calls or follow up on orders.  Choose another reseller.  They are unreliable and unresponsive.  Addidionally, you will pay for your purchase long before you recieve it.

These guys suck. They sent a deffective refridgerator. Their "white glove service" did not know how to take the doors off the unit to get it into the kitchen. The sugessted taking a crowbar to the nolding. I had to take the doors off and move the refrigerator myself. The instructions were on the unit. The unit never worked probperly so after two days we called LG and US-AAPPLIANCE. US_APPLIANCE refused to replace the unit even though they tought a 30 day no questions return policy. LG sent out people to fix it. They are welding, setting off smoke alarms and making a huge mess in my kitchen. In the end I got a refurbished refrigerator, not the new one I paid full price for. US-APPLIANCE maintained the could do nothing to help me. By the way, the food went bad as the repair took more than 6 hours.

Excellent service from ordering to delivery.

Every aspect of shopping with this merchant was as advertised. By far the best price (even able to apply an on-line coupon), prompt delivery that I could track, and the nits arrived in factory fresh condition. I'd definitely use them again for an appliance purchase (this was the first time I'd ever bought a large appliance on the Internet).

good

ok

Very pleasant experience.

Do not purchase anything from this sleazy outfit no matter what. They do not stand behind their merchandise. Damaged? Too bad, it's your problem.

I ordered a Jenn-Aire stovetop (gas) from these folks before and I got exactly what I ordered and I got it on time. I have had the stovetop now for 2 years and it still works like new.
I just ordered a GE double wall oven from US Appliance using the no intersest for 18 months offer. GE approved me online IMMEDIATELY. I saw the same wal oven online cheaper on another site, emailed US Appliance and had a response the next day saying they would match the price. Once I was sure what I wanted, I called the person on the email (Jason M.) and guess what??? I got to talk to a REAL person!! I decided to also order a microwave/convection stand alone to go with my wall oven. Jason hooked me up, took my GE finance info, and presto!!! I was processed immediatley. So we'll see how my order goes this time, but I have no reason to expect anything than my previous order which was fantastic.
There is no reason to NOT use US Appliance. Their customer service is second to none. Free shipping and no tax to boot (I live in Ca.). 

Good

Problems with installation and no one to help. Need to have it delivered by an installer.

These guys suck. I bought the refrigerator from them since it was cheaper than Sears, little that I know of the trouble in delivery and installation. I couldn't get a delivery estimate from them, even after it was shipped!When they deliver, ...
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Beware Ordering from US Appliance. I won't saw they are CROOKS or Con men. But what they do is very close to unethical.
I was very hesitant using US Appliance, because of the recent reviews of customers waiting weeks for their appliances only to be informed that their order was cancelled. On 12/31/2011, I placed an order from US Appliance for a Whirlpool stainless steel double convection oven. On January 19, 2012 I receive an email informing me that my order was cancelled and it would be 2-3 days before I would have the refund credited back to my charge card. In my case US Appliance was no help in finding any replacement for the Whirlpool Double Oven I ordered. From other review sites that I have looked at this seems to be Standard Operating Procedure at US Appliance.

Efficient process. Item arrived in timely fashion. A good experience.

Great prices & fast delivery.

Even though we are keeping this product to use, we specifically searched for and wanted to purchase a crock pot "Made in the USA" which is why we bought one from this company online. However, once the item arrived, we found it was actually made in China. The advertising did not match with our wishes.

All was good. Took longer to get then I would of liked but it was around Christmas Time.

Ordered a refrigerator and paid the extra $100 to have it delivered up a flight of stairs.  When it arrived the movers declined to take it up.  It's a week later and the refrigerator is still in the garage, I've been charged the $100, I can't move into my home and no resolution in sight.

it is taking too long to ship. i ordered it allmostt a month ago

The website is good. My order was placed on 11/17/2011 and to date (12/8/2011) I have not received any notification of shipment or tracking number to follow shipment.