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SportsMemorabilia.com
 

SportsMemorabilia.com

Average Rating 4.27/5.0 store rating 15 store reviews
Customer Service 0
On-Time Delivery 0

 
by: littlemrsd
December 20, 2013
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Over the Holidays I decided to Purchase a few gifts for my Family from Sports Memorabilia.One item arrived at my door Unexpectedly! which caused me to contact the Company to find out when I should expect my other packages, since I did ...
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by: cgl15
November 20, 2013
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Recently had to work with customer service to resolve why an item had not been delivered. Michelle quickly got to the bottom of the issue and while I was not able to get the ordered item she offered a very satisfactory resolution. In the same correspondence I asked her about how to handle a framing issue I had, and once again she rapidly got the answers I needed to easily resolve the issue, and answered all my questions about possibly invalidating the authenticity of the product while effecting the repair, which required a consultation with the framing people.
Can not say enough good things about working with her (and my sales rep Joe). Pleasant, professional, and quick! I will be back.

by: mafiachic
November 5, 2013
Author's Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Thanks to Michelle, our experience was a good one.  If Michelle hadnt gone the extra mile for us we would not be customers any more, but if I know people like Michelle are there to help us out we will be back.  Thanks again Michelle!

by: trdus
October 22, 2013
Author's Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 2/5.0 store rating
GREAT CUSTOMER SERVICE


The company had an issue with order but I was contected right away and provided with another option. Michelle provided me with great customer service. Congratulations!   I recommend it

by: stellyuno
December 4, 2012
Author's Rating: 1/5.0 store rating
Sportmemrbilia.com has horrible cutomer servoce. I found a autographed helmut on their site for 1 price and when I went to purchase it - it was listed for over $40 more. When I reached out to them, they said the original item was sold out but would give me 10% off of the higher priced item - this was still higher than the original price and the 10% discounted was already advertised all over the web - so - in actuality - they were offering me nothing. They said their a system glitch  (the website would update later today) and they were not responsible. Do not buy from this company - they do not understand the meaning of taking responsibility for mistakes they make and do not know anything about providing good customer service or a good experience.

by: annief0120
August 2, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
Sportsmemorbilia.com is a website that offers a variety of sports memorabilia items at reasonable prices compared to other online sports stores. Search for items is relatively simple. With all these positives it seemed like I found a great website for ...
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by: maryw85
April 11, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
RECEIVED NEXT DAY AS PROMISED!!! I called them 1 day before my boyfriends birthday and spoke to Jason in sales. I explained to him what I was looking for and told him I needed it by the 8th of this month and sure enough he showed me a Kobe Bryant signed photo and provided me a discount on framing and had it shipped overnight. My boyfriend got it and LOVED IT. Jason called me the very same day we got it to make sure everything was perfect and that we were satisfied, He even spoke to my boyfriend and now all he talks about is collecting more memorabilia.

by: jraetz1005
April 11, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I have been using this website for a few years and am always very satisfied.  I recently did businiess with Joe Umphlett,  and I could not believe the customer service from this guy.  Through out the day he was quick and consitant with his communication.  I hope I can do business with him again.  Thanks agian Joe.

by: thomas1956
April 4, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
I've been working with Gessin from sportsmemorabilia.com on a big order for 3 weeks now. He has been very helpful in getting everything ready for me and following up with me to make sure I received everything on time for my charity auction. I would definitely recommend sportsmemorabilia.com to both friends and family.

Thomas

by: jmartindallas
November 30, 2010
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
After finding Sports Memorabilia on-line on November 12, 2010, one of my coworkers had ordered a medium quantity of Superbowl- branded Wilson NFL footballs to be used as executive client gifts.  The reason we went with Sports Memorabilia was the ...
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by: puertorriqueno
November 23, 2010
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Very good experience.  I did my homework on the Internet before ordering and found this to be the best website.  They offer a great chat service and even call you to clarify anything about your order.  Customer service is excellent.  I've been in touch with Erik from customer service and he has been very helpful all the time.  If I have a question they answer my e-mail immediately.  Will recomend to other sports collectors without hesitation.

by: broncosfan305
October 8, 2010
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I am a huge Broncos fan, I orders a small car decal for the start of the season, long story short I came back and got a sweet signed Elway jersey with matching autographed football. These dudes are great!

by: chicagojb28
July 15, 2010
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
We ordered a team signed Chicago Blackhawks Jersey with framing from SportsMemorabilia.com and I must say it is more amazing than i ever could have pictured, they truly did an amazing job and blew our expectations out of the water. This means alot to my dad and me as we have been waiting generations for the Stanley Cup to come back to Chicago and this was the perfect piece to remember this year's team. I must thank Matt Forman who worked directly with me during this whole process displaying hard work and great customer service. We will defiantly be using SportsMemorabilia.com in the future for our Chicago autographed memorabilia. This is truly one of the most amazing autographed pieces i have ever seen!

by: bbale
July 13, 2010
Author's Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
I had a favorable experience with SportsMemorabilia.com when I purchased some recent Yankees Memorabilia. The price was decent and the customer service associate helped me pick something out that met my budget. 
The only thing that I wish was different was that I did wait a little longer for shipping but the reps were nice enough to call me to let me know that the product was in backorder and that it was to be arriving shortly.
I don't usually buy online that much but it was a good experience.

by: cjourn
July 9, 2010
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I just recently purchased a Wade jersey to celebrate him signing with the Heat. Not only was I able to take advantage of their great discount but I was able receive it the next day! Awesome piece of history. 

 
 
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