Dissappointed with my most recent order from Scuba.com. I ordered a wetsuit for my son who is taking his PADI Open Water Certification Course. The delivery is delayed due to pending delivery from the manufacturer. When I ordered I believed the item was ...
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It was quick and easy

sadly when I asked if the product was mens or womens sizes i was told womens and the fins didn't fit properly.

Your folks were helpful, but there was a mix up.  I thought I had ordered two identical wetsuits but only one went through.  That was after I called to make sure the two wetsuits would make it to us in time, which they wouldn't have if I hadn't ...
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Good products and efficient prompt delivery

awsome,wont think twice to purchase or least look first at scuba.com.

Great shopping experience.  Easy ordering and fast delivery.  No problems at all!  I did call and ask about availability of item because it was a closeout.  They answered quickly and gave me the information I needed.  Thanks Scuba.com!

I've shopped at Scuba.com for many years and always been satisfied.

Scuba.com is an online scuba, snorkle, free dive supplier of nearly anything you could want for related needs.  Their prices are as good or better than the competition and their web site organization makes it easy to find the product you want. They ...
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I'm writing here because I have had the absolute worst experience with http://scuba.com. This is in relation to an international order I made, so all dates are stated in my time zone. Brief details below (I actually left out several minor ...
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Excellent

Excelent!

This web site is just a middle man who orders it once you place your order.
This web site is a TOTAL ripoff, they overcharge and have no idea of the avaiability of the item you order. They also immediately bill you prior to them even knowing if the real distributor has the item in stock. DO NOT USE these guys or you to will be sorry.HORRIBLE 

The website was very easy to navigate and find all of the information I was looking for about the dive camera I purchased as an upgrade for my husband.  I needed quick shipping and that was not terribly expensive, and it came exactly when I asked for it, just in time for our annual anniversary dive trip.  I will definitely be shopping here again!

I found what i wanted and was shipped the product quickly. I was slightly surprised and happy with the service.

I have been pleased with the service

I've always been happy with my purchases at Scuba.com

real easy to order merchant

Great service

It was excellent. Lots of selection. Easy to navigate web site. And the follow up to my delivery was truly amazing! The package arrived the very day you sent the e-mail to ask if it had arrived! I will continue to shop with you.

I have been trying to sort out the poor shopping experience I'm having with scuba.com, and have just realized that the net is full of reviews from shoppers that have had a similar experience.Five days ago I basically ordered some gear for my ...
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I purchase accessories, luggage, and specialty items from Scuba.com at least four times per year.  Delivery time is always as expected and fair delivery charges. Prices/values are outstanding.  Product descriptions are accurate.  In 5 ...
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Ordered 4 items on July 2 without an update as to when it will be sent out other than a message that the items will be received on or before July 23.  Poor communication and follow-through.  In today's web-based businesses, a standard  ground delivery typically takes approximately 7-8 days coast to coast.  Unfortunately, Scuba.com cannot even make a timely ground delivery within the same state.

Service was excellent. Had to call to get expedited shipping. Shipping was free on the online order form with no way to change it. Minor complaint, handled easily with a phone call.

The website seemed to have great promotions and prices so I decided to give it a try. While ordering they make you believe that all is on stock and even give you a delivery date (which is just a few days later). Few days later I received an email stating ...
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Placed order only to learn a week later (after I contacted scuba.com) that my item was backordered.   No notification on website that item not in stock.  No email after placing order with notification.

Not only do they not communicate me, they also charged my credit card the day I initially purchased.  Called customer service and cancelled order.  Then, week later they shipped the item anyway.  Called the shipper and had it re-routed back to CA.  Emailed scuba.com and they never responded.  Biggest mistake I made was not researching this company prior to having placed the order.  Had to have my credit card company battle it out with them -  BEWARE - RESEARCH THIS COMPANY MORE BEFORE CONSIDERING GIVING THEM ANY BUSINESS!!!!  They hardly have any inventory from what I learned and take your money, then order the item from the manufacturer.

I have never had so many mistakes made on one order.  I was over charged to begin with.  When I wrote in about it they blamed it on me saying that I selected overnight shipping which is Not True nor did even account for the amount they overcharged me.  They then waited 2 weeks to email me and tell me that my order would be another month, a full three weeks too late for the trip I had made the purchase for.  Of course I cancled the order and was later refunded minus an arbitrary amount of money that doesnt corispond with anything in their return policy.  I am still waiting for the sittuation to be rectified.  I would highly recomend against giving this company your credit card.  

Efficient

This is my second order with scuba.com and again it was flawless. Items arrived quickly, and were exactly as described and expected. GREAT price on a drysuit undergarment - I'm very pleased with my order and shopping experience. I'll be a regular customer.  

just fine