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Roaman's
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I ordered 2 blouses. they were identical except for color. the catalog said there was a 40% discount on the highest priced item. I had no control over which had the discount.
When the items arrived I opened the green on first. Didn't love it enough to keep both so since the blue one was still in the package I chose to return it. When I went to fill out the return form I noticed the blue one was the one where they had taken the discount.
I decided to call to be sure I would get the higher amount as a credit.
Nope. "if you were billed less for the blue one, your credit will be less."
So even though they were identical, and the blue one was still packaged and saleable, I had to open the blue, and send back the green ,already opened ,in order to get the full credit.
When I asked the manager if she was able to make adjustments in the computer she said yes but she wouldn't. The blue one was the discounted product.
Really.
When the items arrived I opened the green on first. Didn't love it enough to keep both so since the blue one was still in the package I chose to return it. When I went to fill out the return form I noticed the blue one was the one where they had taken the discount.
I decided to call to be sure I would get the higher amount as a credit.
Nope. "if you were billed less for the blue one, your credit will be less."
So even though they were identical, and the blue one was still packaged and saleable, I had to open the blue, and send back the green ,already opened ,in order to get the full credit.
When I asked the manager if she was able to make adjustments in the computer she said yes but she wouldn't. The blue one was the discounted product.
Really.
| Author's Rating: | |
| Customer Service: | |
| On-Time Delivery: |
Roaman's is one of my favorite online shopping sites. Being a plus-size woman makes finding clothes that fit AND flatter a little difficult, and even a big girl doesn't want to look dowdy. Their styles are up-to-date yet not ridiculous; they're tailored
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