I don't mean to sound like a cynic, but customer service on the internet has by and large always been garbage for me.  I've come to just accept it.  I don't like it, and it disgruntles me.  But there it is.So it was with almost ...
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I have had a horrible time finding good healthy Marine Fish where I live.  I finally decided to go ahead and order my fish online.  I researched all of the sites THOROUGHLY for about 2 weeks in my spare time (I am a details kinda guy), and found that Petsolutions.com had the best prices on the fish I was looking for, and they have the best deal on shipping that I could find.  I didn't order a lot of fish (right at about $60 worth) because I was skeptical about how healthy the fish would be traveling 24 hours to my rural home.  
When They arrived it had been 23 hours and the fish looked like they could survive another day.  They are the healthiest fish I have ever paid money for.  While there is a 14 day guarantee on them... I don't think that is a problem.  The most novice hobbyist couldn't kill these fish. 

I'm working out of state with my bird. The pet store I usually buy from is 9 hours away, so I took a chance buying food online. I found Petsolutions,ordered over the weekend and had the food delivered by Tuesday. Perfect sale, great communication, good value.I was emailed all the information, I had a tracking number to follow my purchase. I'm very happy with my purchase. I even found a coupon code for $5.00 off my order. I would highly recommend Pet solutions in the future.