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OpticsPlanet.com
 

OpticsPlanet.com

Average Rating 4/5.0 store rating 1,885 store reviews
Customer Service 3
On-Time Delivery 3
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by: bsfl
February 25, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Optics Planet is one of my go to places for my needs. Free shipping (for purchases over $30). Tracking numbers - 5-6 day delivery. Great prices and you can usually find a 5% off coupon on line.

Definitely recommended without reservation.

by: rlbitting
February 24, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Shopping online at Optics Planet was easy and quick. They had all the itemsd that I wanted to compare which made making a decision easy. Prices are as good as I have seen anywhere. Communication with their experts made this 1st time gun owner feel more confident that I was purcjasing the right merchandise. products were shipped quickly and packaged vewry well.

by: mprjw
February 22, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Great selection of shooting glasses, although I already knew what I wanted.  They had exactly what I was looking for and at a great price.  Item shipped promptly and I got it quickly as well.  I have told shooting friends about the experience and advised them to shop at Optics Planet.

by: alberto789
February 19, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I ordered Blackhawk SERPA Level 2 Duty Kydex Belt Loop Holster, Black, Right Hand - SigPro 2022 - 44H008BK-R early in the week and it arrived on Saturday.  The customer service people kept me informed what was happening.   It was what I ordered, it fit my sig pro 2022 perfect and  I was iimpressed with  the speed  of the delivery. 

by: resqman428
February 19, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I Really Love OpticsPlanet! Ordering Is Simple And Delivery Is Fast!! Opticsplanet Has All The Latest Items At Very Good Prices And I Have Been Satisfied With Every Order Made And Would Highly Recommend To All And If You Need Help There Customer Service Is AWESOME!!

by: yardbirdusa
February 18, 2014
Author's Rating: 0/5.0 store rating
I purchased Nikon Ocean Pro 7x50 . I called and got a "special price" it was easy and I got the best price on the web. Item came well packaged with free shipping. Overall 5 stars.

by: pijin
February 12, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I've purchased twice from Optics Planet and both experiences have been good.  Quick ship, accurate availability status, and professional helpful staff.

by: lazerlite
February 12, 2014
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
ordere #5034747 was delivered on time.My order #5007093 placed on jan.21 has not been delivered three weeks later . Costomer service has told me several times the problem has been fixed but still no order delivered.

by: txmarko
February 11, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
No hassles, plenty of accurate information regarding my product, quick checkout, quick shipping to include plenty of notifications on where my package was located enroute.

This is how online shopping should work.

by: zwwwwwwwwwww
February 10, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Great price, fast shipping, good products.  Completely satisfied with my order.  Package in great condition.  Could not be happier.  Can't wait to order something else from optics planet online store.

by: eod7016
February 5, 2014
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Very Poor - After receiving the wrong item I contacted the Tech dept and they
 stated it was not the correct holster , not as pictured not as described - went through the paperwork sent it back waited and then received the same wrong one again, This time the QC deptartment requested pictures which I sent in and after waiting 10 days with 2 unanswered calls and e-mails nothing, would not use or recommend Optics Planet to anyone.   Beyond Poor

by: recon7171
February 4, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
The order can on time if not a day or two early. You could not beat the price or the speed of delivery of the item . I would buy more items from Optic Planet.

by: thehummingbird
February 3, 2014
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Delivery was alright however: 1) came without batteries, 2)wrench, and
3)screws to put the grip together. Call to Joy on 1/25 with the promise to send the parts resulted in nothing to this date - where are my parts?? who knows!! Out of desteraption I called Crimson Trace called CT  no answer. Called CT again on 1/27 with the promise of sending the parts. All I got was 2 different sized wrenches. Called again and have been promised" all" missing parts. To date I have received nothing but will give them a couple more days and see what happens.  I WILL NO LONGER BE DOING BUSINESS WITH OPTICS PLANET - MY ITEM WAS SHIPPED ON 1/19 AND I STILL DO NOT HAVE THE PARTS TO MAKE MY LASER SITE WORK!!

by: spatchin
February 2, 2014
Author's Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
the item i ordered was a very small sized item and it took over twice the quoted delivery time.  when i called to report this and request a tracking i was told that until the item was missing for 15 days you woud not track it.  the usps site showed only that they had recieved electronic pickup instructions from you and as never updated until 2 days after i called.  the item was then recieved by me 5 days after the usps site was updated.  i suspect that the item never left your shelves until after my call. 

also i had ordered a similar sized item from another source 2 days later via usps in 4 days.  this other item was ordered because it was shown by you as in stock but after ordering i recieved an email by you that it was in fact backordered and that you had no idea when it would be available. i cancelled this order at that time and resourced it.  

by: rlbuck
February 2, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
This was my first experence with Optics Planet. Ordered Laserlyte training targets and cartridges. I received my order in a matter of days. Excellent for dry fire practice when you just can't get to the range. Also a safe way to practice self defence in your own home. One of the cartridges came apart on me. I called for help on how to get a return authorization, and returned the cartridge.This was resolved fairly quickly, and I now have a new working Laserlyte system. I am pleased with Optics Planet's customer service and service in general.

by: laserdude
January 28, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
Ordering was fast and easy and shipping was excellent. Perfect shopping experience. Everything was exactly what I expected. This was an excelllent shopping experience. I will continue to check here first for all my items. This is a genuine Beretta holster. Top quality and perfect fit. Finish is excellent. This has a snug fit and holds securely. The fit is top quality and allows for easy draws.  Snaps are tight and securely hold the weapon in place.  No chance of escape.

by: fidoguy
January 28, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Optics Planet has some of the best prices on line for hard to find items.  It has been a one stop shop for items I have needed.

Would recomend to anyone.

by: bigdaddy07
January 25, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
great products good prices and easy ordering would and have recommended to family and friends. Great job O.P.            Thanks Mike K

by: aochoa11
January 21, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Shopping at Optics Planet is always an enjoyable experience for me. Its like a kid walking into a candy store. The selections are great and the shipments are fast. Customer service has always been top notch. Thanks !

by: jg4890
January 20, 2014
Author's Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I ordered the wrong item  scope mount spacer. I noticed and emailed 8 hours after finding out. I was emailed back by Optic Planet Rep. stating they woud do what you can to cancel the order. over 24 hours later it shipped. I would like to think more could have been done to cancel this order. I had also placed an order of the wrong mount from mounts plus at the same time and contacted them to cancel after emailing Optic Planet. They cancled my order with no problem. I am keeping this useless spacer by my computer to remind me never to place an order at Optic Planet again. Optiic Planet has alot of merchandise in stock, but their prices are average and on some items a little high.  accessories from this and other web sights.

by: patriotrik
January 19, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I've shopped many times on Optics Planet for everything from clothing, to tactical gear, to optics. They have an unbelievable selection of gear and their prices are among the best online.The holster I bought (Bianchi X-15 shoulder hoster) was priced 25% lower at Optics Planet than at any other online store - even eBay (where the only cheaper ones were used). I do a lot of shopping around whenver I buy online, but more times than not, I wind-up buying at Optics Planet. They also ship very quickly and the items are always well packed (my UPS guy has a habit of throwing packages onto my front steps). 

by: rikker5700
January 18, 2014
Author's Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 2/5.0 store rating
shopping on optics planet was great.  I found what I wanted at a reasonable price, and it shipped out really quickly.  Fedex got it to the Denver post office in three days.  Then the post office took 4 days to get it to Lakewood.  Optics planet = good.  Post office = very bad.

by: rogue111erds
January 17, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Great prices, free & fast shipping and their product availability is there to see. Will continue to buy from optics planet in the future.  Online chat option really handy as well. 

by: rodeokid2
January 17, 2014
Author's Rating: 5/5.0 store rating
Well, this was a case of alls well that ends well. I ordered a tactical light for my AR and the website indicated a wait of 7-14 days. when 3 weeks went by I checked the website and it still said 7-14 days. So I found a similar light from the same manufacturer that was in stock, I called and asked the operator if I could switch the order to the instock light. She was very professional and helpful and I received the new light in just a few days. It works well and I am happy with it.

by: r3dwing5
January 16, 2014
Author's Rating: 3/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
Do not know if it was optics planet or the shipping company but it took two weeks to recieve my packages. Also my Wheeler fat torque wrench was an opened item and the top plate of the wrench just popped off once removing from the package. Also I originally ordered vortex precison matched riflescope rings (low) but was told by customer service I had to order the (high) rings. Upon the rings arrival they were way to high. I have now sent them back for exchange to the low rings. This is just a pain because this has led to another weekend I do not get to shoot my rifle. I do enjoy using your business and plan to as well, it just has not been a smooth process for my first orders.

by: viny02
January 14, 2014
Author's Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Ordering was a breeze.  I did have to go through the extra step of non-export form, but when that was submitted, approval and shipping were both quick.

I did have some initial problems with the unit when I received it.  Optics Planet had me work directly with Armasight to resolve.  I was put in touch with Steven Budovlya who is a Sr. Customer Service Sales Exec. Steven took care of me and arranged for the return and repair of the unit.  Upon getting the unit back, it works flawlessly and is going to be a great equalizer for coyotes and pigs.  

I was able to solve one mystery at our deer camp.  For years, I always heard something snuffling about in the darkness at both the beginning and end of the day that I couldn't identify.  Rabbits!  With the Zeus, they were very visible and identifiable.

by: vikiing
January 14, 2014
Author's Rating: 0/5.0 store rating
Products were as advertised; received on time.  Quality better than expected.  I'll be using the bore sighter to zero in my scope directly!

I'll definitely purchase from Optics Planet Online again!

by: tnecx
January 12, 2014
Author's Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
always pleased with the products and probably order once every couple of months or so.  If the item is in stock and ships promptly I have absolutely no issues, but notification when items are backordered has been an issue multiple times with your ...
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by: augdust
January 3, 2014
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
Easy to order and at a good price.  However when the scope I ordered arrived it was missing parts, there were spots on the reticles.  This isn't an issue if they back up their sales by replacing it promptly.  I needed the scope very soon.  Scope also had marks on it as if it had been previously mounted.  They said I would have to do an RMA and return it.  It would then take up to 10 days before they shipped a replacement.  That's not acceptle in my book for bad product.  I understand there is always goign to be defects.  The problem I have is they do nothing to expedite anything somethign arrives and is not correct.  Instead I'd be waiting likely 20 days by the time I recieved the replacement.  They should have overnighted a replacement to me but the only they would do that is if I bought another of the same item and paid for it out of my pocket.

by: sapphiresidhe
January 2, 2014
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Ordered a straight razor and strop/hone as a Christmas gift for a friend of mine, it was delivered right on time with everything packaged correctly and with the correct documentation (certificates of authenticity, use guides, et cetera). I asked my friend what he thought about the razor (the Boker Tree Brand Straight Razor, Micarta Handle), and he rated it a five out of five. Not only did he tell me that after using the new razor he felt fresher than he did with any other razor, he also said that it is "easy to maintain, anatomy of the razor as a whole is comfortable to hold and handle, and the appearance is slick. German steel? Some of the best blades in the world are made from it -- this included. Not to mention the presentation is classy." Satisfaction all around. Thank you, Optics Planet.

 

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