Product was easy to find. They shipped quickly and everything arrived in good condition.

Excellent experience. Everything happened according to procedure. I called to track part of the shipment and they were very pleasant and helpful. Overall satisfying experience.

The discriptive information of the sale clearly stated that the delivery driver would place the Safe (shipping weight 117 lbs.) inside my residence. However the FedEx Ground driver was a young woman of slight build who in no way could have done that! Fortunately, my Grandson was visiting at the time and between the two of them the Safe was placed in my home utility room. I called Office Furniture & spoke with a Rep. who offered me a $40.00 rebate, which I accepted. I suggest they re-word the info given, otherwise 82 year old customers like myself will have to refuse delivery. Also, after unboxing the safe, I found the right rear corner damaged as though dropped before being boxed ... this damage I ignored.

Shipping is taking a much longer time than expected so future orders may be purchased locally.

Just what I needed, came quickly and easily.

our chairs arrived very quickly, however there was one chair that had damage to it under the bottom of the seat it appears that when the holes were drilled in the seat it was not lined up and it has a ugly bottom

Good website, and good product.

My office furniture was shipped out almost immediately. The furniture took a couple of hours to put together but was worth it. I was very impressed with the quality and workmanship. I would definitely shop at office furniture.com again or recommend it to friends.

nice filing cabinet. reasonably priced.

I am very pleased with the desk that I ordered.I am also pleased with the speedy delivery of the desk.

Good Job

Pleasantly surprised at the good quality item, communication about delivery, and on-time delivery. It was a big piece of furniture....4 drawer vertical file cabinet....packed securely from vendor....Product is well-made and pretty much just what I was looking for.

Excellent prices, and free shipping to curb. Although I paid more for in-house delivery, the total was still far less than a local store. This was a build-it-yourself desk, and 5 pieces were severely damaged, but I believe it to be the fault of the trucking company. OfficeFurniture.com quickly replaced the 5 pieces. I am very pleased with my purchase in all aspects.

I found the site to be loaded with all types of office furniture. It allowed me to chose the right type of desk & chair for my need.

It was easy to find the item I wanted. There were no hassles when checking out. The cargo/freight charges were clearly explained. For a small amount of money I chose to have this item delivered into my home. Everything went well from start to finish.

furniture arrived on time and in good condition met all of my expectations

I enjoyed the shopping experience. I did; however, receive a damaged desktop which I was able to hide on the backside of my desk.

Complicated to assemble.

Excellent

GOOD STUFF FOR THE PRICE. EXCELLENT RESPONSE FROM MANUFACTURER FOR BROKEN PART.

In short, the bookcase from the Sauder product line was fantastic quality for the price and materials used. However, after recieving two defective desks in the South Shore line, we had to settle on a refund. The first desk was wrong color and multiple pieces were fractured, the second desk had laminate peeling off on multiple pieces and water damage (which appeared to occur in warehouse BEFORE packaging as the box showed absolutely no evidence of water damage). I really would not be surprised to see South Shore furniture go out of business, and I think Officefurniture.com and other sites would be wise to drop that particular line from distribution. As far as OfficeFurniture.com's customer service, their National Business Furniture customer care reps really made their best efforts to resolve this problem for us. The customer service representative Marcel Berg was greatly helpful throughout the process. We were able to communicate through e-mail which was easier for me, as most days I am on the phone for business. In the end we wound up with one great bookcase, a rebate for the deskfail, and 2 piles of wood which I must now dump someplace. I would probably shop with the website again, I just won't ever buy South Shore products from anyone.

Very satisfied with ordering process, customer service and delivery. Prices are competitive and service outstanding. I first orderewd from them based on other customer reviews and BBB rating A . Other online merchants with comparable prices had a lot of negative comments. Minor problems (with manufacturer, not seller, were dealt with and rectified extremely promptly.

Bookcases were exactly as expected since I ordered natural wood veneer instead of a cheaper finish. One bookcase was all wood with no particle board base(upgrade) and again it was exactly as I was hoping for, lighter weight and great natural oak veneer. I greatly appreciate the accuracy and honesty of your product descriptions ! During delivery was well informed via email and the date and time was no surprise as a result. Well packaged with no damage to contents. Thanks alot !

Great quality product. Well packaged. Exactly what I wanted.

It was business as usual, no surprises.

Excellent value for my money. Great quality furniture. I will buy from them again!

The merchant was excellent, the product however, did not have instructions for assembly nor was the product manufactured so that it could be put together. I had to go to a hardware store to purchase additional hardware.

Easy to use web site, received items in perfect condition.

The cost to send the item to me (Alaska) was the same price as the item itself. I order from several merchants outside Alaska and never has my shipping cost me the amount of my order. I was shocked! I found the person on the other end of the line very pleasant and understanding as I cancelled my order and expressed regret that this was a vendor I wouldn't be ordering from. Great stock; poor shipping practices.

Product is of good quality. Directions were appropriately thorough. Large top piece of furniture came damaged and unusable. New piece was sent without question but did hold up completion of assembly by nearly a week.