I purchased the eco-shredder in June 2011 ($200). I used it for less than 2.5 hours.  After the first use the V-Blade broke.  I ordered a replacement blade from MaxTool for a cost of $25 plus shipping.

The new blade was installed and within 15 minutes the V-Blade AND the square bolt broke. 

I contacted MaxTool to have the square bolt replaced under warranty.  They refused to honor their own warranty and refused to replace the defective part.

They also told me that if I had any issues with the product that I should take it up with the shipper.  Yes, the shipper.  Needless to say I will never purchase a product from them again and will do everything I legally can to make sure no one else does without knowing what they're in for.

Google their name and the word review.  Look at their reviews on Amazon, on the BBB website, at Epinions, and other sites online.  Do not order from them.  You will pay so much more than their so called discounted prices.

I read several terrible reviews re: Maxtool.com but couldn't resist the outrageously low price, not to mention free shipping from California to Pennsylvania, and ordered the drywall hoist for $149. Shortly after placing the order I received an email from ...
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I have bought a few items from Max tool now and I think they are easy to work with. I returned one item and they took care of it right away and they were nice.

I was looking for a DeWalt Hammer Drill as a holiday gift. I am pretty wary of these online companies, but after checking e-pinions, and seeing no bad experiences, I decided to go for it. It was a good deal. I called the company directly to check that ...
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I ordered a dewalt tool kit from maxtool and it got here in 3 days. I also got a free jumpstart system and a Dewalt knife. They were pretty good and I would order from them again. They also sent me a nice catalog.
I rate them awesome!!!!!