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Market Warehouse
 
 

Market Warehouse

Average Rating 4.66/5.0 store rating 108 store reviews
Customer Service 5
On-Time Delivery 5

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by: gmcgreevy
April 12, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
On big ticket items ($1000 software), very deceptive.  MarketWarehouse published ad for items that look similar to other items of similar price, but deliberately "un-specified" important details such as software version from the description, and hid the version from view from outside of the box.  When version mismatch was discovered, mechant refused to take return saying box was opened (though I couldn't tell the version was wrong until  I opened the box).
What this merchent did was to obfuscate details on some expensive software, so he could unload something worthless for an expensive price.  He may have good ratingins, but if you notice, they are all small dollar items.  On really big ticket items, this merchant will deceitfully mis-represent to you, create confusion, and take your money.  

by: klaussic
November 14, 2008
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Market Warehouse, Inc. - specially Lori - did  a great job on processing the order and shipping the product in the scheduled and promised fashion. I can recommend the company and I'd like to appreciate again the outstanding service. The product works just fine!

Klaus
REMOS Aircraft, Inc.

by: Market Warehouse Shopper
January 7, 2008
Author's Rating: 5/5.0 store rating
Fantastic internet purchase. Would shop from this merchant again and have recommended it to friends already. All items were received new and just as I expected

by: Market Warehouse Shopper
September 1, 2007
Author's Rating: 5/5.0 store rating
I wes pleased with my order.

by: megan1967
January 26, 2007
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Wow! These guys are great! I got a Seagate 160 G hard drive for $176 and it arrived just three days after I ordered it. The only other place that had a lower place was newegg.com, but it was only $4 and they were out of stock. I needed the drive asap so I ordered from Market Warehouse, but I'm glad I did as I now know of another great company to buy techie stuff from. Newegg does have them back in stock as of 1/25/07 and it's a great deal, but I actually have my HD in my hot little hands right now and I had no idea of when newegg would get new inventory.

by: Market Warehouse Shopper
January 6, 2007
Author's Rating: 5/5.0 store rating
Excellent shopping experience.

by: Market Warehouse Shopper
December 30, 2006
Author's Rating: 5/5.0 store rating
I liked the ease of shopping and was pleased at the cost of my purchase.

by: Market Warehouse Shopper
December 30, 2006
Author's Rating: 5/5.0 store rating
fine

by: Market Warehouse Shopper
December 25, 2006
Author's Rating: 5/5.0 store rating
You're slow, they were not. In fact it arrived before I even thought of expecting it. All went well - if I exclude your survey.

by: Market Warehouse Shopper
November 11, 2006
Author's Rating: 5/5.0 store rating
Good

by: donfordvd
November 11, 2006
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I ordered a Video Editing program and received it at my door 41 hours after it was picked up at Market Warehouse. Excellent, prompt, efficient service. The item cleared customs and even after I paid the duty, I still saved over $130.00. Great prices and very nice to deal with on the phone as well. Definately 5 star in my books and will order again.

by: ehurlimann
October 29, 2006
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
The price was good and the delivery was impressive. I placed my order Sunday evening and got the item Tuesday afternoon, paying just the regular shipping cost.

by: cardinalaura
October 12, 2006
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Product arrived as described in new condition and well before I was expecting it. Great price, great checkout process, no problems whatsoever. I would definitely recommend!

by: trishf
September 7, 2006
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Ordered a toner cartridge as the printer message showed "low" toner. Received it fairly quick. When the printer showed "empty" which was 3 weeks I opened the cartridge and there was toner everywhere. Called and they will not warranty outside 14 days even if defective. Told me to call Minolta and see if they could help. Did not even have the phone number. Will never order from them again.

by: jdasse
August 18, 2006
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Delivery was faster than promised. The order was perfect. I could not be more pleased with Market Warehouse. They do very nice work.

by: serenamc
August 3, 2006
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Excellent service. My Henckel knife arrived quickly and was as advertised. I would definitely shop here again. I comparison shopped. Market Warehouse had the best price.

by: nancypl
August 2, 2006
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
My mixer arrived in great shape and on time. It was just what I wanted! I was most pleased with the entire transaction!!!

by: Market Warehouse Shopper
May 10, 2006
Author's Rating: 1/5.0 store rating
The enroute tracking was not functional. One pan out of the set was dented out of the box. I contacted the company twice by email & fax. I have yet to receive a response.

by: Market Warehouse Shopper
February 27, 2006
Author's Rating: 1/5.0 store rating
The product was not as stated. It can run all day and barely get anything worn. If the seal was broken on the box, the product could not be returned unless it was defective. It wasn't defective, but it wasn't what I wanted or what the write-up said it was. I will NEVER buy from these people again.

by: covboy2005
January 25, 2006
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Perfect service - I was treated 100% as I want to be treated, quick help via e-mail, extremely fast delivery, product arrived exactly as quoted. Will definitely use them again, and can thoroughly recommend them.

by: shanean
January 24, 2006
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I looked everywhere for the knife I wanted. Most stores did not have it or if they did they did not have it stock or at the price I wanted. I was not sure of this store because I never heard of it before so I did some searching. I was impressed by the number of good reviews Market Warehouse received so I felt reassured. Some of the other sites I have looked at did not have such a high rating. The website was easy to navigate, checkout was easy. I had a great experience. I received a confirmation email quickly and a follow up shipping email. I received my order within two days of placing the order and the product is just as described!!! I like this type of internet shopping. It was easy as pie!! I will definitely use this again!! I already thinking about next time~~

by: auntmary9
December 14, 2005
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Easy ordering and very fast delivery. The quality of the merchandise was exactly as expected. I appreciate the communications and would highly recommend this merchant.

by: milliganca
October 27, 2005
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
MarketWarehouse.com is a GREAT place to purchase authentic ink cartridges. I buy Xerox Colorstix's for my Phaser 860 printer and they have the absolute best prices anywhere! Don't hesitate to buy from MarketWarehouse!

by: ratyrell
September 29, 2005
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I never used to put a lot of stock in these reviews. However, if someone is willing to take the time to rave about a wonderful maybe the business is worth checking out.

Allow me to rave about Market Warehouse. If you are fed up with lousy customer service, Market Warehouse is the solution. I almost walked away from this on-line buying experiment. Market Warehouse has truly restore my hope. In my contacts with them, I really felt like they cared about my satisfaction.
I messed up on my order (Mid-night pacific time). I left a message. They contacted me at 7:30, to assure me that everything was taken care of. No rudeness, no snooty condescension, just an understanding and polite operator. That's impressive.
So, I decided, MW's prices are significantly lower, customer service is great. I'm sold. And, if this opinion can steer one other person to MW and away from broken companies that take their customers for granted, then writing it was well worth the time.

by: bikelovers
September 11, 2005
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
They were very fast, the order was processed accurately and it was also the cheapest sold on the internet. They seem to care about the customer.


by: millca
September 8, 2005
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
MarketWarehouse.com's prices for authentic printer inks is very hard to beat! Most other stores sell "compatible" inks that can actually harm my expensive printer. I don't want to take the chance of saving a few bucks only to clog up my Xerox Phaser 860 printer! No way! This store has a great price for authentic Xerox brand ink for my printer and they often ship the product the very same day! You can't beat such great service and value!

by: Market Warehouse Shopper
September 3, 2005
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Found the knife I needed to replace by using the search feature on their page. Easily done with info printed on knife I needed to replace.

by: ljosc4120
August 5, 2005
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Excellent - They had great prices, and quick, efficient service and delivery. The products arrived as described. I am very pleased and will shop there again!

by: donsteele
July 21, 2005
Author's Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Market Warehouse Online Store.

Delivery Speed: As quoted (3 Days)
Packaging: Well packaged - no damage.
Order accuracy: Perfect.
Customer Service: Responsive.
Overall Satisfaction: Will buy again - and soon!

by: allana-lippert
July 1, 2005
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Not only did Market Warehouse have reasonable prices compared with other on-line stores, we loved the rapid delivery of our order and the fact the shipping was free!

 

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