We love instawares!  We use their products to package our dehydrated snack food line at Kids Gone Raw & we think they are great.  We also love the quick turnaround.  RAWsome!  Thank you, instawares!

We purchase often and have all had great experiences with them.  The few issues we have had were handled quickly by their customer service which is great.

Very pleased with my Instawares order.......I ordered two cases of glasses.....different styles...the first purchase arrived within 2 days....I then wondered if I would be getting the second one, but sure enough....2 days later the second case arrived!
The product is exactly as described and I can highly recommend this company.

We used another online restaurant equipment store earlier this year.  Our order was late, no one contacted us to let us know that, even though I ordered six weeks out to assure our order would be shipped well before we needed it.  When I ...
Read More

My order was complete.  The only think I wish I could have changed was the amount of time it took to arrive.

Easy.  Fast.  And the right price!  Hard to beat that combination.

The shipping cost and speed were perfect.  That's all anyone wants

from their shopping experience.   I'll be back! 

I googled "menudo bowls" and checked out several internet sites so that I would have the convenience of online shopping.  I chose Instawares because of the way they displayed the information about their various products.  Their product listing was very orderly and informative.  I was very pleased with the ease to order.  The price was reasonable. The quality of the product was better than I expected.  They were packed so well that they arrived in perfect condition and they arrived in a timely manner.  I would definitely shop at Instawares again and recommend this company to others.

I have been ordering from Instawares for years. Ordering is easy online or by phone. Customer service is excellent. Doesn't matter what my questions are, they always know the answer. Every order is shipped out quickly. It's a pleasure doing business with this company.

My online shopping experience was fast, simple and affordable. It was easy to navigate throughout the website and items were easy to find.

Thank you!
David Morgan

They had a great price on what I wanted and I received my order quickly.  They will be my go to source the next time i need to buy like items.

Purchased the wrong sized fryer basket and when I wanted to return it, the shipping and restocking fees were too high to consider even going through the trouble. Website is difficult if you are trying to buy something with certain dimensions, info is not given for all products, only some, and to reach someone on the phone that is willing to search for the product info is an ordeal in its self. Wait time is long for customer service reps and help is given with a bad attitude and stubbornness.

Not worth any "discount" you may get, go to your local store next time where the customer service is much better. I will not buy from Instawares again.

I needed to purchase turners for cooking on grills and barbecue grills...  was difficult to find the items i needed locally, so i went online with google search for grill turners and instaware popped up on the search...  what a neat ...
Read More

This was a total Rip! The picture and description they show is of a beautiful little 2 Qt chafing dish for $33, I thought it would be nice for serving gravy or soup at parties. What I got for $33 was a pan that goes inside the chafing dish they described in the ad, and I bought 2 of them!! I will not order from them again. Trust is a must.

I bought what the company described as white coconut oil.  However, when it arrived, the oil was not white but garish yellow and artificially butter flavored.  Totally unusable for soapmaking, which was the reason for my purchase.   The item description did not state anywhere that the oil was colored and flavored.  I posted my concerns on the customer service area of the website, but no one responded to my online query over several weeks.  Had the item description been complete, I would never have purchased the oil.   No amount of ease of use of the website and on-time delivery can make up for non-responsiveness when a problem occurs.  And a complete item description is the most basic and important starting place for an online retailer! 

Addendum: As soon as this review was posted, customer service did contact me and give me a refund of the purchase price, although they did not refund the shipping cost despite the error having been theirs.  The agent who contacted me was extremely polite and apologetic.  It's nice to have my money refunded, but I'm still out $12 for the shipping and would be pretty wary of doing business with this company again.

I found you website to be very user friendly. Delivery speed and order accuracy was good. Online customer service was fine, there wasnt any need to call in for anything. How ever i would like for it to remember when i come back to the website. Since i have to put my information in it anyway. Seems like on the sign it would recognize my email, and give me some kind of history. But i guess i would have to join for that. Otherwise I had no problems

We contacted several restaurant supply companies when we opened our restaurant last year. We weren’t just looking for a great price, but the quickest delivery was also important since we had very little time until the planned soft opening. We ...
Read More

The Instawares website is very user friendly and just loaded with many items.  I have no problem finding anything I ever look for on their site.  In addition, I recieve my items very promplty and the communication on order status is great.  Along with great prices, I would highly reccomend using Instawares!

My son has a small bakery and finding inexpensive packaging was a challenge until we found Instawares whose bread bags are the cheapest of all. Good quality too and shipping is extrordinarily fast.

as a first time buyer, your customer service was very helpful in selecting the right siphon pump for dispensing cooking oil....

I was searching for boning knives, particularly Forsch/Victorinox knives and was delighted to discover your great selection. Pricing was very competitive and I picked four knives that I intended to try out on an upcoming deer hunt in Alabama. My knives were delivered four days later and exactly as I had ordered. The trip was a success and the knives performed admirably. My sons-in-law, who accompanied me on the trip were likewise impressed with the knives and will be ordering some for themselves. I'm looking forward to the $5 coupon so I can buy some more knives.

My experience was enjoyable with this site. This was the first time that I had ordered from any site for merchandise and I can truly tell you that I will be shopping from this site again. The delivery of my produce was timely and my Order was accuracy my ...
Read More

I stumbled across this website while I was doing some shopping on Cyber Monday and I was impressed with the selection and reasonable prices. I ordered a couple cases of Seventh Generation laundry detergent at a price WAY too good to pass up and MUCH cheaper than a few bottles would have been at my local discount store. To my amazement the shipment arrived at my home less than 72 hours later.  I have had a great experience and I am likely to be a repeat customer time and time again!  Especially with prices and selection that can't be beat!

We recently bought the scotsman commercial ice machine (CU3030MA-32A) for my pizzeria. We had an ice machine that was not making ice very quickly. The repair man told us that we needed to replace the thermostat. He said he would recommend getting another ...
Read More

Overall shopping experience was quick and easy. Delivery was prompt and glasses were well packaged and in perfect condition upon arrival. Only problem was they weren't as big as we would have liked, so we returned them and reordered the same glasses in a larger size. Keyona, the customer service representative was pleasant and very helpful. I would definitely recommend Instawares.

Items were accurately described and competively priced. Shipping cost was fair, and the items (porcelain) arrived well-packaged and undamaged. Will definitely order from Instawares again. They earned my trust for fair value.

We are ordering for a major company with 250 employees.  The on line ordering is simple and friendly.  The confirmation emails are helpful.  I even get a notice by email saying the order has been shipped.  The packing lists are my receipts.  Overall, we are very happy with ordering the cups and lids for the flavia machines. 

Thank you! Juli Miller

I am very satisfied with Instawaes, service is very efficient, quick delivery, good products. I use   and will continue to use Instaware

Devestated by Katrina ,Our Dental office., We were able to order and recieve everything other than dental equipmet delivered to us. Best Price. Great communication Fast exact order shipping. Notices of backorder or wait period for some item. Giving us a choice to either cancal or chose similar item avaliable  now.  We were able to completely restore, and get back in operation before city Government eveen returned.  Thanks Instaware, for always being their tru the last 6 years. I can always fing great prices on items only sold at 300%mark and  special order. at the price they are probably geting it at. and no wait middleman shipping involved.

The were very quick, knowledable and their service was very rapid.  I'll come back for all of my kitchen needs!

I have ordered from Instawares several times.  Each time my order has arrived within days.  Ordering online is very easy.  Website is easy to find what you are looking for.  Order has always been correct with no problems.  I will definitely order from Instawares again.