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HP Direct
 
 

HP Direct

Average Rating 4.31/5.0 store rating 318 store reviews
Customer Service 3
On-Time Delivery 4
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by: HP Home & Home Office Shopper
February 6, 2014
Author's Rating: 5/5.0 store rating
OUTSTANDING TRANSACTION

by: HP Home & Home Office Shopper
January 1, 2014
Author's Rating: 4/5.0 store rating
Can't review what I haven't received!

by: HP Home & Home Office Shopper
December 28, 2013
Author's Rating: 5/5.0 store rating
They even sent me free card stock! Very fast and efficient experience.

Author's Rating: 5/5.0 store rating
The process worked just as it should.

by: HP Home & Home Office Shopper
April 25, 2013
Author's Rating: 5/5.0 store rating
excellent

by: HP Home & Home Office Shopper
April 18, 2013
Author's Rating: 4/5.0 store rating
good shopping experience. products were delivered on time in good condition.

by: HP Home & Home Office Shopper
March 5, 2013
Author's Rating: 5/5.0 store rating
The service is very fast and convenient.

by: HP Home & Home Office Shopper
February 13, 2013
Author's Rating: 5/5.0 store rating
The printer came in 2 days, works great, not too large or heavy like some of them and a great price with free shipping, plus a discount to buy an additional ink toner.

by: HP Home & Home Office Shopper
January 16, 2013
Author's Rating: 5/5.0 store rating
No problem at all with this transaction

by: HP Home & Home Office Shopper
January 5, 2013
Author's Rating: 5/5.0 store rating
Very Good Overall

by: HP Home & Home Office Shopper
November 12, 2012
Author's Rating: 3/5.0 store rating
Easy to follow website and easy to understand product festures. Good deals - I wasn't expecting from a Mfr website. Disappointment set in when the laptop power button wouldn't work. Guided through basic troubleshooting with customer service - ended up having to return the laptop for another. Luckily, the 2nd one works...for now. Not a very good first imprssion. Had a sense we were doing quality assurance for HP - not they for us.

by: HP Home & Home Office Shopper
November 12, 2012
Author's Rating: 4/5.0 store rating
good

by: HP Home & Home Office Shopper
July 23, 2012
Author's Rating: 5/5.0 store rating
Very Satisfied

by: HP Home & Home Office Shopper
June 26, 2012
Author's Rating: 5/5.0 store rating
excellent service real fast quality product very satisfied

by: HP Home & Home Office Shopper
April 12, 2012
Author's Rating: 5/5.0 store rating
good experience and good discounts

by: HP Home & Home Office Shopper
April 1, 2012
Author's Rating: 4/5.0 store rating
Very good with no problems.

by: HP Home & Home Office Shopper
March 24, 2012
Author's Rating: 5/5.0 store rating
I love to shop from the store because I receive discount

by: HP Home & Home Office Shopper
February 12, 2012
Author's Rating: 5/5.0 store rating
Have made several purchases through HP and have always had excellent service. Have had no problems with the merchandise ordered.

by: HP Home & Home Office Shopper
February 2, 2012
Author's Rating: 5/5.0 store rating
Its been very easy to shop at HP Direct. Unfortunately I have recieved a few items that have had some major flaws. Hopefully HP corrects some of their quality control issues in the future.

by: HP Home & Home Office Shopper
January 21, 2012
Author's Rating: 5/5.0 store rating
Easy to navigate site.

by: HP Home & Home Office Shopper
January 19, 2012
Author's Rating: 5/5.0 store rating
Very straight forward,easy to navigate page. Pleasant buying experience

by: HP Home & Home Office Shopper
January 19, 2012
Author's Rating: 4/5.0 store rating
The set-up sheet didn't match the computer we purchased. So we still have a couple of cords that we don't know what they are !

by: HP Home & Home Office Shopper
January 10, 2012
Author's Rating: 5/5.0 store rating
excellent product at a fair prie

by: HP Home & Home Office Shopper
December 11, 2011
Author's Rating: 5/5.0 store rating
HP Direct is an great company.

by: HP Home & Home Office Shopper
December 11, 2011
Author's Rating: 5/5.0 store rating
It has always been outstanding. There wasa $10 discount offered next day for purchases over $50 and I called it and got a credit without any hassle. Things like this and their quality products at good prices keep me a loyal customer. Thanks and keep up good work.

by: HP Home & Home Office Shopper
October 7, 2011
Author's Rating: 5/5.0 store rating
No problems, item in-stock was shipped quickly and tracking was provided.

by: HP Home & Home Office Shopper
October 2, 2011
Author's Rating: 4/5.0 store rating
It was very easy to place the order, then the order was received faster than expected.

by: HP Home & Home Office Shopper
September 28, 2011
Author's Rating: 5/5.0 store rating
Great product, great Sevice!!

by: HP Home & Home Office Shopper
September 10, 2011
Author's Rating: 4/5.0 store rating
The error was my fault - it was hard to figure out what to do. The representative did a good job. It seemed like it took a long time (approx. 30 minutes on the phone) to arrive at a solution. When I receive my shipment I will then be satisified.

by: HP Home & Home Office Shopper
September 9, 2011
Author's Rating: 4/5.0 store rating
Shopping at HP Direct was no problem. I'm just disappointed in the product. The set-up was not like the manual described. Had to get a friend to all sort of stuff that was in no way mentioned in the manual. The copier part of this is awful. . .entirely too slow. Had to go out and purchase a stand alone printer because this one caused way too much frustration.

 

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