Golf Outlets USA failed to honor website online price of golf clubs.  Replied with a hidden charge that was not mentioned on their site.  My followup e-mails were not answered.  However, noticed the website was changed hours later.  POOR BUSINESS PRACTICE.

The Palm Springs 14 way full length divider bag is awesome...very lightweight and holds everything i desire to bring to the course with me. The confidence ladies esp3 hybrid irons set (3-pw) is awesome. I played with them both Saturday and Sunday and although I shot about 14 over my normal scores on Saturday...I got comfortable shooting with them by the end of the round and by Sunday I shot a 91...which was my all time best round ever, and brought my game down by 7 strokes off my previous best score!!! Love these clubs!

It was easy and got good products for a fair price.

My shoppimg experiences with Golf Outlets have been mostly great. This follow-up survey is a little soon seeing as to the product is not due just yet,

Always get what I ordered quickly and the quality is always better than I expected. When I have to call in to speak to someone they are courteous and very customer friendly. Thank-you

We ordered the junior golf clubs and bag and received them in good condition and in good time. We are very satisfied.

Excellent website, all products delivered on time in excellent condition. Played my first round on Saturday (received order Friday afternoon) and shot a 70 with new clubs, shoes, glove, balls and tees. Great price and service. Have recommended this supplier to three friends already and two are ordering today. Fantastic experience!

In the past two years I have made three purchases from Golf Outlets USA. I recieved all of my orders on time and in good condition.

Excellent service, fast delivery.

Excellent service and quick delivery

Exellent Service on two orders

I loved everything about Golf Outlets USA. I will be shopping there for all of our golfing accessories!!!

easy shopping and quick delivery

It was quick and efficient shopping and check-out.

Quality of clubs is close to what you pay for.

Great Job & Product Timely shipping Great Price

The products, choice of products, and shipping were unbelievable!! The clubs were received in 3 days!! And in perfect condition.

Easy to find complete package golf sets at very reasonable prices. Delivery was quick and items were as described.

The customer service was great, I changed the delivery instructions and was pleasently surprised to have the clubs delivered earlier then expected. I have since purchased another set of clubs from Golf Outlets.

Happy with the quick delivery as stated when I ordered the clubs.

very pleasant only quewtion is that the shippibng costs on the Palm Springs Bag seemed higher than it should be

The site had a good selection of ladies golf clubs and a good range of prices. The purchase was easy to complete and arrived on time. The box had been torn open and re-taped but I don't know if that happened before or after shipment. The merchandise inside the box was not damaged and was exactly as described on the site. I am happy with Golf Outlets and plan to shop there again for other golf supplies.

Great service, great prices and very fast shipping

Great site

I only had one minor problem with the merchant. A club that I ordered from the website was not available. Otherwise, the ordering process was fine. The clubs were a little dinged up when I received them. They were adequately packaged, which leads me to believe that they were damaged before the merchant received them. I bought two putters. Both are of a very poor quality. The faces are not perpendicular to the shafts. The alignment marks are not perpendicular to the faces. The grips are not perpendicular to the faces. Both clubs are completely useless and I will throw both away. The irons and woods have been fine so far. I have no complaints about either.

The stuff they offer and the prices they have are great, BUT I had a problem with one of my clubs getting dented after two uses and even though they shippped another one to me, instead of being nice about it they said the damage wasn't covered under warrenty (even though it says it covers defect and damage for a year). I was extremely satisfied with everything up until that point.

Havent had a chance to use the clubs as I only received then this evvening, 2-22-2008. They look very good though.

ONCE AGAIN GOLF OUTLETS USA COME THROUGH AGAIN,IF YOU HAVE QUESTION JUST ASK THEM THEIR STAFF SEEM VERY HELPFUL AND PROFFESSIONAL. THANKS AGAIN, JOHN

The purchase and all contact was very satisfying. The incorrect clubs were delivered. When I called, they were very apologetic and a new set was delivered immediately with them sending me return shipping for the incorrect order. Excellent customer service response since it was a gift.

All shippiong documentation indicated that THREE packages were sent when in all actuality TWO were sent. The delivery driver adn I were both a little confused until I opened the box and found the third package stuck inside the second.