good experience

Nothing to report.

had to return the items, the head set would not take a charge at all. and I didn't need the charger. still have not been notified of my return.

I had to return the product and every time I tried to call a representative would put me on hold, and one time I was on hold for 10 min., so I hung up. I redialed, and once again after I hurriedly said, i was just put on hold and hung up, I was assured he would be right back to me, and once again, I was put on hold and waited and waited so I hung up. I will definitely not do business with this merchant again, as there are plenty of businessed that would like my business I am sure!

Sent wrong battery, called to fix problem, they said they would send correct one. I still have not received it!

great price and shipping was fast

I purchased a Map upgrade for my Garmin 640 GPS. Inspite of repeated telephone calls I was never able to download it to my GPS. Finally I was told that the order would be cancelled and that I would receive a refund early last week. So far I have not received a refund on my credit card. Sanford R. Shapiro (585) 324-0610 (daytime) GetShapiro@AOL.com

I found the TomTom needed & it was shipped right out.

was no good i paid for a garmin gps nuvi 1490lmt i got a nuvi 2595lmt but cost lest that what i pay, plus they not send me the traffic receiver cable for that nuvi 2595 that was included,they take my money and gime me what ever they choose and this one was the second gps the i purchase with this company the first one was ok. this one very back experience no more with this company.

It was a great shopping experience, site was easy to navigate and products arrived sooner than expected. The price seemed very reasonable. I will definitely buy cell phone batteries from factory outlet store again, if I ever need them.

Terrible customer service. I returned an item that was shipped incorrectly to me.  I was going to exchange but process was to long and unprofessional.  After 10 days they were still telling me they had to contact warehouse to verify the got the item even with tracking number and delivery verification. Still waiting for refund also cancelled order for exchange.  Terrible  experience would not recommend ordering from this store

no problems easy and fast

never answered any emails. always put on hold for long periods of time when calling in. the reps did not communicate very good English resulting in a hard time in getting answers to questions.

Great website/delivery.

My expereince was excellent. The order was filled and I received it much sooner than expected. This was my first time with the Factory Outlet Store on-line but it certainly won't be my last. They will be my on-line store of preference in the future.

Easy, no hassle transaction.

Thank you for being there for me greatly appreciated

It was a pleasure.

Quality service and shipping

Was OK but prices were no better than on the sonicaire site.

Battery would not fully charge and was not Samsung Battery

I was under impression this was an outlet of TomTom. I will be very unhappy if I have to pay processing and/or shipping charges, having returned the GPS system because it did not hold a charge, the volume did not increase to a satisfactory level and I did not like all the "busy-ness" of the unit. I'll be wondering about "easy returns" and "satisfaction guaranteed," after paying $15 myself to return unit, insured mail.

We ordered on March 10th and it is 4/18 and still have not recieved the order. We also have not recieved communication on this order, they just refunded our card and said it will be another 6 days before it will be in stock and then they will charge the card again and send it out. We should have received this information it was a 2000.00 order.

The purchase process was easy, efficient and completed in a timely fashion. The purchase was a positive experience. Thanks.

great

Great will do it again next time!

Unfortunately, I had to return as I did not need the products. I was charged a 15 % restock fee which I accept. I was also charged shipping. This I did not feel was fair as I paid to ship the product back.

product was as stated shipping was quick

Product arrived on time, still in the original shipping box from Germany. Works like a charm and saved me more than 75 dollars over the PX price.

The first order took an unusually long time to receive. The second order was much better.