Extremely fast delivery, super courteous sales rep. Overall a terrific experience.

Took a week to process the order

service and product were excellent

Ordering was easy, price was in line with other merchants, and delivery was very quick. No complaints at all.

The shipping and customer service were appallinglt bad. The email confirming the order said it would ship in 3-5 days, but it had not shipped for 10 days, and repeated efforts to check the order status on-line simply informed me it would ship 3-5 days from the order. When it FINALLY shipped and I received tracking information, that tracking info never showed the package leaving New Jersey its Virginia destination. I sent the seller's customer service department an email message more than 10 days after the order was placed since I could not find out where the package was, and I never received a response. Sloppy, incompetent and discourteous service. I will never shop there again.

Ordered glasses, company stated 3-5 days for deliver. Item was in stock. I was sent a tracking link. I kept checking and after the 7th day of no result, I emailed there link and never received a response. On day 8 I was sent a USPS tracking number and the product had not been shipped until day 10. I eventually received the glasses 13 days after my order was placed with no explanation of the delay or any offer to refund cost of shipping. In the future I will never use EyeSave again. I will order directly from Manufacturer!

I HAVE NOTHING TO SAY OTHER THAT YOU PEOPLE ARE WONDERFULL!!!! TOLD ALL MY FREINDS ABOUT YOU, MORE THEN HAPPY BEST RONALD P DROUILLARD

Delayed order. Very upset. Poor customer service

I shopped around for the best price on Native Eyewear replacement lenses and Eyesave was the least expensive, so I decided to purchase from them. Shipping was extremely slow, it took close to two weeks to receive my order. I assume that they were not in stock and they had to order them. In this day and age with so many options to purchase online, this is unacceptable. I must say that product was correct and in good condition when they finally arrived.

Ordered the item at 10:30 am, Aug. 31, after calling EyeSave to ensure it would be shipped same day. I purchased expedited shipping. The Eyesave website also clearly states items must be purchased prior to 3:00 to ship out expedited. Due to Labor Day, item was shipped Sept 4 and I received the 6th. Wasted the additional money for expedited shipping.

Altho product was very nice it was not a good fit on me so I sent it back; seller was very gracious, process was easy.

This is my 5th order. Each time I have filled info for repeat customer. Your site would not take it. Very annoying! Also no phone number what so ever to call. Very bad and frustrating.

excellent product and service

Placed website order for Maui Jim sunglasses. Received tracking number. Received exact item as to what I ordered in perfect condition. What more can you ask for! Thanks EyeSave.com, with your low prices and onetime delivery I will shop here again! Michael S Lakewood, Wa

excelllent products....

Great products at wonderful prices

Orderd Maui Jim sport sunglasses and after 6 days I had to call only to find out that the glasses were back ordered. Of course they blamed it on Maui Jim! I find it insulting that they let me place an order without informing me that the glasses were backordered. Pathetic.

great

I might shop at eyesave again because the price was good. However, my order shipped 11 days after I placed it even though it stated that the item was in stock and ready to ship.

Nice place to shop.

don't know what happend when I order they did not tell me that the sunglasses were not inou stock, went on vacation without the sun glasses, had to purchase one at a store in a mall. When I received the product the lence had a little chip in I had no choice but to sent it back via UPS cost me $10 all in all it was a very inconvience

Excellent product selection and prices. Customer service was amazing. They sent me a personal email letting me know of an error in my order in which I caused and once I fixed the error on my side they quickly shipped my product out to me. Wonderful Customer Service! This isn't easy to come by these days...especially with all of the online purchasing we do. I will definitely use this company and recommend to all my friends and family in the future.

Good

Great prices and selection

Box that the sunglasses came it was opened. The safty tape had been sliced opened but the product seemed to be OK.

EyeSave had excellent customer service. The UPS site was down when I tried to track the order

GREAT EASY SHOPPING EXPERIENCE.

Too long to get product...

I was very disappointed in the customer service on this order. My order was to ship in 4-7 business days from the purchase date and I was not notified until the 7th business day that my order was delayed via email. My glasses were also supposed to come with a cleaning cloth, which they did not.

great