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Department of Goods
 

Department of Goods

Average Rating 4.62/5.0 store rating 116 store reviews
Customer Service 5
On-Time Delivery 5
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by: slickmark79
March 1, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Bought a North Face triclimate jacket from Department of Goods recently with a 50% off coupon code.  Was really happy that I was getting this deal.  However, the jacket appeared to be a fake.  First, the snaps that hold in the inner jacket ...
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by: jal626262
December 26, 2008
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Untrustworthy, dishonorable, and unreliable, particularly for their customer service (if I dare call it even that). Their prices are certainly low, but you will pay much more in other ways.  If you are 100% certain with the product you wish to purchase, ok... but do not try to make an exchange.
I attempted to do so and they instead took it as a return without consulting me at all.  Despite their obvious error, they refuse to take any action,  instead leaving me as the one to pay for their mistake (they were gracious enough to offer for me to re-purchase the item at a higher price).  Definitely recommend to go with a more reputable website such as Sierrasnowboard.

by: PattyTherre
April 14, 2008
Author's Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I lost my beloved Oakley Minute Sunglasses recently and tried to replace them only to find that they apparently have been discontinued! The nerve of Oakley! A frenzied search ...
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by: peterslovo
February 7, 2008
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I have shopped at BC.com and BCOutlet.com numerous times. Recently, I ordered a wetsuit from Backcountryoutlet.com; after I placed the order, I found out from an acquaintance that the wetsuit being advertised was not the wetsuit they received (a newer ...
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by: joe568
April 19, 2007
Author's Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I ordered a Camelbak hydration pack for a really good price from these guys. It was shipped the next day and arrived shortly after that. Thanks backcountryoutlet!

by: Backcountry Outlet.com Shopper
January 23, 2006
Author's Rating: 5/5.0 store rating
My experience was very good. The website is easy to use and the prices are excellent.

by: Backcountry Outlet.com Shopper
September 8, 2005
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Great selection and quick delivery. I will definitely buy from them again.

by: Backcountry Outlet.com Shopper
September 6, 2005
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Great service. Bought stuff from the outlet at significant discounts and tested during the most recent camping trip. All gear lived up to my expectations.

by: Backcountry Outlet.com Shopper
September 6, 2005
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
They had the product in stock, at a good price, (I had been following the price at different merchants for some time). I liked how they showed the quantity in stock. It was promptly shipped, and was in excellent condition.

by: Backcountry Outlet.com Shopper
August 21, 2005
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
super fast free shipping service. said 5-9 days, got it in 3. great price. I will shop there again

by: Backcountry Outlet.com Shopper
August 20, 2005
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
very quick service, arrived earlier than expected...very easy efficient transaction.

by: Backcountry Outlet.com Shopper
August 4, 2005
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Backcountry has the best online shopping. From prices to inventory shipping & service. Shopped with them twice & I plan to always look there first when planning to buy gear. Much better than any other site I've used.

by: Backcountry Outlet.com Shopper
August 2, 2005
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Very good, but would suggest they create a separate category for "Mountain Bike" shorts, instead of having them in the "Casual Shorts" section. I almost did not find them....

by: Backcountry Outlet.com Shopper
July 11, 2005
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Excellent selection and prices. Fast shipping. I recommend this merchant.

 
 
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