Since I placed my online order with CVS, 21 days have passed.
I have had no update or notice of backorder, and no delivery.
 A week ago, I looked online for customer service email contact info, and learned that it could take 5 days to recieve an email response! Finally today, the 21st day, I held the line for about 1/2 an hour waiting for a phone agent. She cancelled my order at my request. In comparison to my many other online shopping experiences, this is the most atrocious in memory. I will never attempt to purchase from CVS again, and am writing only to caution those who might be in more urgent need of their order than I was. Inexcusably bad standard of service.
 

I take antidepressants and have recently moved out of state. Since I used a local CVS for my perscription I tried the online service while i searched for a new Doctor to renew my perscription at my new town. The first time I ordered they shipped the next day it was nice. The second time nothing happened for 5 days then I finnaly called and when I talked to customer service they conveniently told me my order had just shipped that day even though I recieved no E-mail confirmation. The next day i finnally recieved the E-mail but it was Saturday and it said my order should arrive on the comming Tuesday. So since i can't renew my perscription early because of the type of drug I had to go almost a week without it and had horrible withdraw. Very thoughtful of a pharmacy to wait week to send something people depend on. It's a good thing it wasent something that my life depended on.

With each prescription renewal there is a problem.  Customer service is not helpful and in many instances the problem is not resolved. I have had their Online services change a brand label only drug to a generic without permission. They have ...
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I have had 2 terrible experiences in a row with the CVS pharmacy online and in NYC.  I take an anti-depressant, Cylmbalta, which has severe withdrawal symptons which can occur by skipping as little as one day.I wanted to switch my pharmacy ...
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Drug stores are much more diverse today than in the past. There was a time when drug stores stuck mainly with prescription drugs and personal health care products but today they have branched out and carry numerous consumer goods. This is true with all ...
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I can't say that I love the website... I myself find it quite cluttered and not at all intuitive. Some of the products were kind of lacking in description, thought maybe not everyone would care about that.HOWEVER, they had some misc pet related ...
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I just had my first experience with CVS Pharmacy Online.  I have to ask, with the efficiency of sites like amazon or drugstore.com, why would anyone shop at the CVS website?When I placed my order in Aug-2009, I didn't notice that CVS has a ...
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I placed order on 9-Jan, and received my shipment after 11 days. The item I ordered was 12 boxes of Prosure, which is for cancer patient. I needed this and ship it out to Asia, for my dad, who was diagnosed with cancer, and needs Prosure to help gain back his weight.

However, after I received it, I did not notice the expired date, and ship it internationally to Asia. When my dad received it, he found out 8 boxes out of 12 are expired in Nov-06!!!!! This is so unacceptable for a well-established pharmacy to ship out something that is expired. This is just a nutrient drink, but imagine if they ship out expired prescriptions to people who need the medicine to recover!!!!!

For many years, I did a large portion of my drugstore type shopping online at drugstore.com and was mostly happy with the convenience, the selection, and best of all, the free shipping offers. Even though many ...
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Well, I'm a drugstore.com addict, but noticed a blurb on a CVS receipt to visit CVS.com and receive $5.00 off a $30.00 order with free shipping. They had me at $5.00 off! A good place for basics. Not a huge inventory of items, but the site is easy to ...
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2 orders to PO boxes were shipped UPS twice! Took numerous phone calls to get problem straightened and orders finally sent USPS. Latest order arrived damaged, UPS returned to cvs.com who promptly sent a replacement order and charged my credit card a second time!! Now waiting refund and still waiting for order to arrive.

The website is fairly easy to navigate but beyond that, there are no other reasons to shop at CVS. I placed an order on 4/23/07 and used the ship to as a PO BOX as the CVS website states "Any valid US address (including P.O. Boxes, with some ...
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The CVS Pharmacy Online Store is one of the best online drug stores out there today. You can do so much on their site. Including filling your prescriptions right on the site. Buying baby products, toys, medicines and so much more. I will explain in ...
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I decided to use the CVS online service in early November after spending countless days in their stores in October. October, they had 6 unlimited Extra Care Buck items. I took advantage of this deal heavily. ECB are 48 hour rebates after you make an ...
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The worst pharmacy, ever. Horrible experiences. Cvs has promised my prescription to be ready by a certain time, though it never is, and ussually the prescription is not even in after they already tell me it will be ready at a certain time, most of the time it isnt ready for days. The organization is horribley mismanaged by inept employees.

The CVS Pharmacy online is a very helpful website for someone that has a disability like myself and my wife that can't go through the store due to narrow aisleways for a wide wheelchair.

My wife and I have been using CVS Pharmacy online for over 6 years and not once had any problems whatsoever. You can basically ask for refills when needed at a click of a button. What I really love about this site, you can actually add additional items from the store to the Pharmacy order with no hassel. I can purchase hearing aids batteries, for instance, greeting cards, snacks, over the counter medication, and so on and so forth.


The people that operate the website at customer service are very friendly if you are having a dispute over the site. They easily fix your problem with helpful advice and service.

CVS Pharmacy online, a great tool for everyday life with a peace of mind.

RE: CVS online pharmacy

PROS: Online option is a plus. Web site bright, cheery and user friendly

CONS: Major medication errors by this pharmacy have been reported and currently allege 80 prescription mix ups or just the wrong drugs to the wrong patient in one state in 2005. CVS voluntarily hired a non-profit firm to oversee and improve their prescription dispensing practices due to these errors.

I considered using the CVS online option but could not in good conscience place a prescription order with CVS after researching the company.

Terrible. In today's digital world, taking a week to get prints of digital photos is ridiculous. We all know it should take 1 to 2 hours to finish the process, not 1 to 2 days to get the prints done and then 1 to 2 days to mail the prints to the store of your choice. Go anywhere else for online printing of digital photos!!

Their site says 1-2 day service. That's a complete lie, a fallacy. It might take 1-2 days to get out of pnimedia.com, whoever that is, but then it takes another 1 or 2 or 3 days to get to the store.

Terrible, horrible, awful service. The same lines someone talks about in their store is what you'll find online.

Find another online printing service!!

I started using CVS Pharmacy online a few years ago. One of the reasons I like using CVS.com is because the shipping becomes free for orders over $49.00 (pretax). I often save up my purchases and order them online and wait for them to be delivered to ...
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After I was unable to find the product I was looking for (that I, of course, had already previewed on epinions.com)at a regular store, I chose to order from CVS.com as it was one of the internet stores shown in the "compare prices" section on ...
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I love this place & I have to say it's the very best pharmacy of them all. Cheap prices but sometimes you need your extra card but usually it's fast.

Online shopping has made it easy to obtain almost anything under the sun. From auctions sites you can pick up antiques for pennies, you can download music, movies and books and the newest trend – online prescription services. While I’ve only used ...
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After shopping through Drugstore.com a few times and really enjoying their selection of products, I was not thinking at all about shopping anywhere else. But when I was browsing through a site on day a few months ago, I ...
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Last experience:

I placed an order over the CVS.com, I received a confirmation email that my order will ship soon, but 2 days later I received another email just saying: " We CANCELED your order." ... that's it. We canceled the order.
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I ordered a small item and a bonus package - a tote bag with a number of things in it. The tote was free with "any order". As I don't usually go to CVS I thought it was a good opportunity to try out the online service. Boy am I disappointed.
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I recently ordered merchandise from CVS, and I was very pleased with the outcome of my order. My order arrived in a timely fashion ,and I was in need of my order right away. Thank you keep up the good ...
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“Price check on panty liners with wings please.”

One of my friends told me that a cashier had to ask over the microphone to get a price on a feminine product one time when she went to the pharmacy, so I make sure that I go to a bar ...
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good to me as i find this very cordial i will always bookmark this site and will introduce all my friends t o this ...
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There are several CVS stores within easy walking distance of my home and office. However each and every one of them is, without fail, ridiculously crowded, understaffed when it comes to check out and usually out of what I am going in for in the first ...
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I discovered this site largely because, in person, I embarrass easily. My husband and I have been trying to conceive for over a year. This requires, among other things, that we need to buy ovulation predicting kits and pregnancy tests. Regularly.
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