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Crabtree & Evelyn
 

Crabtree & Evelyn

Average Rating 4.63/5.0 store rating 496 store reviews
Customer Service 5
On-Time Delivery 5
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by: dlstewart
January 9, 2014
Author's Rating: 4/5.0 store rating
I wanted to send a close relative a nice gift assortment.  Over the years I have sent a variety of food items from different online stores.  This time I opted to shop at Crabtree and Evelyn.What Crabtree and Evelyn ...
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by: umichigan
July 24, 2008
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
Excellent quick service and great sales prices. First time I have shopped there on line. Got my order in 2 days. Saved a ton of money. Their jams were excellent as were the bath and body products I ordered. Just put in another order. Good customer service also.

by: Crabtree & Evelyn Shopper
February 22, 2004
Author's Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Although I did not receive all items as ordered, C&E made the exchange promptly.

by: Crabtree & Evelyn Shopper
February 21, 2004
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Some of the favorites were on sale, and the delivery and packaging were as nice as if I paid full price. The website is fairly easy to navigate, and looks attractive, too.

by: Crabtree & Evelyn Shopper
February 19, 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I have shopped on -line with C&E many time and will continue to do so in the future.

by: Crabtree & Evelyn Shopper
February 16, 2004
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Very Good. I am alwasy satisfied with the shopping experience and the products.

by: Crabtree & Evelyn Shopper
February 12, 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
very quick service. the product arrived before i expected it.packed very nicely too! will order from your company again for sure!

by: Crabtree & Evelyn Shopper
February 12, 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
My online shopping experience with C&E has been very favorable and would gladly recommend to others.

by: Crabtree & Evelyn Shopper
February 12, 2004
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I would recommend this merchant to anyone that would listen to me. Almost everything about the website,the order I placed,the customer service,the actual shipping of the order etc.,was excellent. My only disappoint was that the two items I had originally gone on the website for were out of stock. I expressed my disappointment to customer service via an email. Less than 2 hours after I sent the email, I received a response with the dates in which the items were to be available again. The quick response to my inquiry was very nice. Even better was the fact that both items were going to be available in less than 10 days. I fully plan on visiting and ordering from this merchant again. I have always enjoyed my visits to their actual stores. Either way, I'll be back for more.

by: Crabtree & Evelyn Shopper
February 12, 2004
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I ordered a gift for my Grandmother. She received it much quicker than I anticipated. She was thrilled to get it because "this is the only hand cream that has really helped her very dry and cracked hands." thanks

by: Crabtree & Evelyn Shopper
February 12, 2004
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
i enjoyed the experience of shopping with Crabtree & Evelyn, and will do so again.

by: Crabtree & Evelyn Shopper
February 12, 2004
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Excellent. I have been buying direct from them for several years. They give excellent service, and I LOVED the free gift they sent! They put in some samples, and this was a great idea. I tried the samples and liked them, and so I may order more of the new fragrance next time I order.

by: Crabtree & Evelyn Shopper
February 12, 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
A My first time shopping here and was really impressed with the site & products. All my items were carefully packed and shipped FAST! I will be buying from here again when I need to reorder! Thanks for wonderful online shopping experience.

by: Crabtree & Evelyn Shopper
February 12, 2004
Author's Rating: 3/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I haven't received my package yet, so I can't fully rate the experience, but hopefully it will arrive soon!

by: Crabtree & Evelyn Shopper
February 12, 2004
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Great experience -- products were received quicker than I thought. Everything was packed great & in very good condition.

by: Crabtree & Evelyn Shopper
February 12, 2004
Author's Rating: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I was very satisfied with my shopping experience at Crabtree & Evelyn and I would definitely shop there again.

by: Crabtree & Evelyn Shopper
February 11, 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
The order was shipped quickly and correctly. I was happy to find that the charges were correctly processed for the "free shipping" level.

by: Crabtree & Evelyn Shopper
February 11, 2004
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
great website, excellent customer service & products.

by: Crabtree & Evelyn Shopper
February 11, 2004
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I have been a Crabtree and Evelyn shopper for a long time - I love their products. This is the first time I've placed an order over the Internet. I have always enjoyed shopping in the stores, the service is great, the atmospshere inviting and it's such a treat for my senses. I also try to support the stores as much as possible because the competition with the stores in their segment I know is tough but there seemed to be special deals available only on line that I wanted to take advantage of.

by: Crabtree & Evelyn Shopper
February 11, 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
would like a larger selection of similar products, but the quality is outstanding

by: Crabtree & Evelyn Shopper
February 10, 2004
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
There were some glitches where the link didn't go to the page it was supposed to, but overall I had a positive experience.

by: Crabtree & Evelyn Shopper
February 10, 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I shop both on-line and at the Crabtree & Evelyn stores. First class merchant off line and on line.

by: Crabtree & Evelyn Shopper
February 10, 2004
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I have been shopping with Crabtree and Evelyn for approximately one year and have only had positive experiences with the service and products.

by: Crabtree & Evelyn Shopper
February 10, 2004
Author's Rating: 3/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I do not like having to have the order in 10 am for express shipping. Most places are 12 nood or later. Otherwise, I appreciate the products and selection.

by: Crabtree & Evelyn Shopper
February 9, 2004
Author's Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
This was the first time I ordered from Crabtree and Evelyn. I was very pleased with the variety and pricing..especially the close out items. I will be looking forward to placing another order soon!

by: Crabtree & Evelyn Shopper
February 9, 2004
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Everything I ordered arrived in excellent condition. This was the fifth time I ordered from Crabtree and Evelyn and everything was always just what I wanted and expected. I would recommend them to anyone.

by: Crabtree & Evelyn Shopper
February 9, 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Easy website to find what I neede, easy shopping experience, product came well protected for shipping.

by: Crabtree & Evelyn Shopper
February 9, 2004
Author's Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Website was easy to navigate. Wish all items in store were available on line as well, but there were plenty of products to choose from.

by: Crabtree & Evelyn Shopper
February 9, 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Fast service. Easy website to navigate in. Went right to my product I was looking for and ordered it with ease. No hassles - delivered to my front door in less that four days.

by: Crabtree & Evelyn Shopper
February 8, 2004
Author's Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
The set of china was sent well packed and in perfect condition. The web site is easy to navigate. I would use it again because of the quality of merchandise.

 

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