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Cosmetic America
 

Cosmetic America

Average Rating 3.91/5.0 store rating 34 store reviews
Customer Service 4
On-Time Delivery 4

 
by: Cosmetic America Shopper
August 24, 2012
Author's Rating: 5/5.0 store rating
excellent as always

by: Cosmetic America Shopper
July 1, 2012
Author's Rating: 2/5.0 store rating
I have used the product in the past but this mail order item did not have the sparkling properties I wanted nor does it smell the same of that purchased in the past.

by: Cosmetic America Shopper
May 23, 2012
Author's Rating: 4/5.0 store rating
I always order on the computer and so far have not had any complaints.Some of the new more expensive creams and serums and makeup bases you do not have, I dont know why. I cant contact the merchant I live in Mexico and place my order on the website and when I go to USA. I pick the order up.

by: Cosmetic America Shopper
March 29, 2012
Author's Rating: 4/5.0 store rating
Will definitely use this site again. Easy to use, good prices, shipping was fast, even though it was ground shipping. Came in only 3 days!

by: kacperr
December 21, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
They were terrible, they didn't ship my item for 6 days. On top of that, their customer service is really sketchy considering it looks like a 12 year old wrote me an e-mail. 

 "We are unable to verify your credit card. Pls provide us the correc address and your name on the credit card.Customer service"

Plus, they told me they couldn't verify my credit card, meanwhile, they have a $40 hold on it for at least a full week.

Don't waste your time with them.

by: babywinter
December 15, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I ordered a Sisley foundation off CosmeticAmerica that didn't say it was out of stock hence why I was able to order it. I got an email later about my confirmation with a tracking link. I clicked the tracking link and it said "This order has been ...
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by: trieb
September 18, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I placed an order for La Prairie Skin Caviar Luxe Cream 3.4oz.  When I got it the package had been opened, the seal was just laying on top of the jar and the cream had a different color, texture and smell to it.  I called their Customer Service three times and they have yet to call me back.  I finally took the product to La Prairie at Nordstroms and it was not the same cream.  I have been a good customer of Cosmetic America for many years but will never use them again...I'm totally dissatisfied!!

by: bottomheart
December 18, 2009
Author's Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I'm not happy with them.  I placed order on 10/26/09 and several days later I tracked with post office online and the message was "the item was undeliverable as addressed. It is being returned if appropriate information is available."So ...
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by: bosley_dog
December 3, 2009
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Ordered La Prairie foundation on 6th November 09,  Today is 3rd December 09 and still not received the goods in the UK.  No response to emails; phone always on answerphone.  Personally I would NOT EVER use them again.  Due to the delay I have disputed the transaction with my card company.

Walk away - a few pounds / dollars saved is not worth the hassle.

by: lambiapple
August 20, 2009
Author's Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
I ordered 1 perfume on Monday at 6am... it is now Thursday, and I am still waiting for my perfume. Last night, someone called me from Cosmetic America to verify my shipping address. Weird I thought. Also, they called because I emailed them asking for my tracking number.... I guess they realized I want my perfume!

I live locally, meaning, the company is in Southern California, and that is where I'm at. I've ordered from another company in similar location and received my product within 1-2 days.

What is up??? I'll let you all know when and if I get my perfume....

Waiting.... waiting......

5 days and counting.....

by: mingmingniuniu
January 9, 2009
Author's Rating: 0/5.0 store rating
I ordered four Elizabeth Arden skincares .But two of them are out of expiration date for alomst five years(where they get these produts,dustheap?museum? ).One of them is approaching the date.I contacted the customer service.However, they didn't give an explaination.They just simply told me if I wanted to return, they would charge me 20% of restockxing fee.It's ridiculous! It's not my fault; it's their fault! I couldn't accept,but no satisfying response till now! Selling products out of date is a serious issue.But it seems nothing to cosmetic america! Very angry and disappointed! I would Never shop in this store again!

by: Cosmetic America Shopper
November 24, 2008
Author's Rating: 5/5.0 store rating
I was very happy with the products I bought, good price and quick delivery. will buy from them again.

by: Cosmetic America Shopper
November 12, 2008
Author's Rating: 5/5.0 store rating
good and fast

by: Cosmetic America Shopper
October 4, 2008
Author's Rating: 5/5.0 store rating
I was very happy to find this item on CosmeticAmerica.com.I was so happy to find it on-line. This way of shopping was a pleasure!!!

by: Cosmetic America Shopper
October 3, 2008
Author's Rating: 5/5.0 store rating
quick shipping

by: Cosmetic America Shopper
April 19, 2008
Author's Rating: 5/5.0 store rating
Excellent seller^^

by: Cosmetic America Shopper
April 24, 2007
Author's Rating: 5/5.0 store rating
Nice product, fast & easy ordering. A

by: Cosmetic America Shopper
March 29, 2007
Author's Rating: 5/5.0 store rating
Nice giftwrap, fast delivery. Thank you.

by: Cosmetic America Shopper
November 30, 2006
Author's Rating: 4/5.0 store rating
it is a great service of Cosmetic America

by: PattyTherre
July 2, 2006
Author's Rating: 3/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I am a cosmetic junkie as evidenced by my zillion cosmetic reviews. In the course of attempting to try one of everything made, I have shopped at many online stores with varying degrees of satisfaction. One site I recently had a positive experience on was ...
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by: Cosmetic America Shopper
January 6, 2006
Author's Rating: 5/5.0 store rating
quick & easy, nice gift set, thanks

by: Cosmetic America Shopper
November 28, 2005
Author's Rating: 5/5.0 store rating
nice gift wrap, thank you very much

by: Cosmetic America Shopper
November 1, 2005
Author's Rating: 5/5.0 store rating
super speedy delivery, great product. A

by: orangelena
July 28, 2005
Author's Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 3/5.0 store rating
I ordered an HR set there. They shipped it on the next day. UPS lost the package. They never responded to my email, however were VERY polite and helpful when I called. For a few days they were trying to figure out the problem, eventually they sent me a new set.

 
 
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