I ordered the Panacea Folding Fence with Frogs, Green, 97"L x 24"H to keep animals out of my herb garden. This is a joke. The gaps in the fence are so huge my dog walks right through it. Don't order if you really need it to protect your garden.

HORRIBLE EXPERIENCE..Purchased a "Quad Pole" telescoping bird house pole. Three of the four poles were missing. My sin was not opening the box within the prescribed window (in the fine print) They claim all four poles were there at shipment, based on weight. They offered a small discount on a new pole kit, but I was responsible for return shipment. What happened to Customer Service? What happened to corporate integrity? I will NEVER deal with this company again, until their management attends the classes they missed on Customer Service. Beware!!

Very easy process. BestNest exceeded my expectations. I especially liked the warning not to open the Email if you didnt make the transation you might spoil a surprise. My purchase was a surprise to my Dad for Fathers Day. Thanks Very Much.

Great service!

Weren't open on weekends to answer my questions.

The pump that I purchased on BestNest was exactly half the price as my local fish and garden store. And it was delivered in two days!

How refreshing to finally receive a product that is actually better than expected! I cringe everytime I have to place an order for anything sight unseen. The Panacea trellises (72" Bird and Leaf Off-White) are well made, good quality for the money and arrived super fast by Fedx ground, and shipping was free as order for (2) was over $75.  The Trumpet and Passion Flower vines look so lovely draped over these trellises. I've ordered several items from BestNest previously and was never dissapointed!  I always try to purchase locally first and found nothing even close to these.

Miserable company, bought a trellis which was not what we wanted, tried to return and then had my FREE shipping deducted from my credit card, plus had to pay to return trellis - so, $200 purchase cost me $150 and still no trellis - totally unacceptable and DO NOT DO BUSINESS with this company

Order arrived promptly (only positive), but product did not work (and they would not accept a return because it was considered "open").  Learned not buy from them again!

Price was excellent and shipping was promptly done. Overall a great shopping experience.

very good,,free shipping---- fast service and shipping

We were not able to return merchandise for credit 40 days after purchase.  We did not expect money back but would have appreciated exchange, sealed the deal for no future business.  Customer service agent was kind enough to read to me 3 times that the return period was 30 days.  Wish I had read reviews first.

Good

Excellent service and reasonable price........would definitely do it again. A

store is ok, and they have quite a large assortment of products, my problem is with the not in stock process, it clearly states, that we do not ship orders, until all items are in stock, this is a real pain when waiting only for a small portion of a rather large order, but once again, they do have quality procucts

Great job.

Quick and easy

I purchased a squirrel-proof bird feeder and it did arrive promptly.However, I was not pleased with the difficulty the birds had getting underneath the rain guard nor with the seed outlet.  I tried to return the bird feeder and got no satisfaction whatsoever from customer service.  I even spoke with a supervisor and, again, no help.  It really is a catch-22 with BestNest.If you try your product then it is considered "used" and they will not accept it back.  Every store I have EVER worked with always accept returns even when they know you used it briefly and it was not satisfactory.I would not recommend shopping at BestNest

I was amazed at the speed of my order. I ordered on Monday and received the product on Thursday. I definitely rate this merchant as a 5 star business.

Excellent on line ordering experience. Received all six items ordered very quickly.

Everything went smoothly! Thanks for the good service!

Site easy to use. Price was good and shipping very fast.

Received my new composter one day earlier than expected and I am very pleased with the quality and ease of operation. Thank you!

Good quality items.

Item was shipped in soft packaging. Box item was in was damaged. Item was a Christmas gift. Box was unpresentable as a gift. Angry and disappointed. Stupid move, just to save a little money, and they lost a customer. Michael Dawson

Great Experience

Shipped quickly product as described.

I went on line looking for peanuts in the shell to feed my squirrels. That is where I found your company! I am so thrilled with the product. They are so fresh and clean and good. I might have to eat some myself. A great product. Thank you so much!

Their website was great, service was excellent and I will diffently shop with them again.

I was very pleased with the ease of finding the printer cartridge I was looking forward. The price was great and they were offering a discount code and free shipping. Great deal!