The process was quick and painless :) I found what I wanted in this store and it was received rather quick.

excellent selection

item arrived very quickly and is a very good quality product; very pleased with enite experience

Lace curtain panels are nice quality and perfect for my bedroom.

Great service. Very pleased with my order. Will definitly shop with you folks in the future. Thank you so much. You made it all so easy.

The merchandise is back ordered until march, however, I paid for it 5 minutes after the order was placed. Most co. charge when back orders are ready to be shipped.

This item was apparently drop-shipped from the factory. Although I contacted the seller to cancel the order, I was too late to stop the shippment. I refused the package and had it shipped back to the factory. I expect that a refund for the purchase price will be made soon.

The shopping expreience was good, but shipping to Canada was too costly. Would not shop here again because of that.

They carry products no one else does. Their products are very good quality, also. The bed skirt I ordered is a good quality wrap around -- very hard to find.

Very pleased with the curtains and rug I brought.

I ORDERED ON NOV.16 AND IT IS NOW DEC. 7TH AND STILL HAVE NOT RECIEVED ALL MY ORDER. I MIGHT ORDER IN THE FUTURE IT DEPENDS ON WHAT I NEED AND IF I CAN FIND IT IN THE STORES HERE.

I found the picture and a clerk got it down for me. Very courteous and friendly service.

Was fine except that one item was delayed and I had to follow up. Did get a prompt response and item eventually showed up but took weeks. Quality of items was good.

Everything went like clock work. I can't complain about one thing and the curtains are exactly what I wanted. A Rating !!!

Having the same problem as some others on here. Ordered a product a month ago and not in stock. Telling me it will be here and then isn't. The rep has been good enough to update me immediately when I email her, but the stock still isn't there. New house and no curtains. Wonderful. Tried to order another curtain and those aren't in stock. You can come to your own conclusions.

I couldn't be more pleased with the purchase I made. Absolutely love these curtains! I will definitely buy from Bedbathstore.com again. My ordering and delivery experience went very well.

Finding the needed product and ordering was fine. My only problem was that the item was charged and posted to our credit card service BEFORE the item shipped. This caused my writing our accounting group to get an exception to their deadline in reconciliation of the charge account. We did received it on the last day before I would have had to dispute the charge since I had not received it. Our other vendors do not post the charge until item has actually shipped.

very good will shop again

Was very easy to order and I received the rug in 3 days

Great selection, good prices, quick delivery

Will never order from this store again.  Ordered curtains on 6/12/12 and never received them as of 7/17/12 when I cancelled the order.  Customer service was not very helpful.  The confirmation and tracking indicated the curtains would be shipped in one to two weeks.  The first time I called customer service the week of july 4th I was told that the warehouse was closed for the week and that they should be done after that week.  As of today on the tracking it indicated the items would be shipped in one to two weeks.  I called customer service on 7/16/12 as was told they would email me the status that day.  Nothing.  I called again today and cancelled the order.  This order was over $228.00 and they were paid on 6/12/12.  They did return the money to my paypal account today, but now i have to shop for curtains again.

I was happy to receive my item. I wish the other items I had wanted were available and I would have purchased they here also. Good experience though :) Julie in particular was a wonderful help and kept in communication. I really appreciated her.

I would try their products again.

Do not purchase from this store.  I ordered childrens curtains on May 1st 2012, they sent me an automated response telling me it would come in 4-7 days (I figured great as the website stated 5-7 days).  After 7 business days I contacted them and Julie said mid-May as it was on back order.  On May 31st I contacted them again and they told me sorry, mid-June.  I do not believe they are capable of delivering products, the real kicker is that they still offer the product online and it says 5-7 days.  Plus should the customer have to ask for an update if they know all of their products are back ordered ahead of time?

very good

Today's date is 5/21/12. I placed an order #72182 on 4/29/12. My order was to ship in 1 to 2 weeks. I received an email from Susan in customer service 5/9/12 stating that there is a fabric shortage and fabric will not be re-shipped for 90 days. Customer service asked if I would like to wait 90 days. I spent a few days trying to find something on the Bed Bath Store website to replace my original order-and I may have as I ordered a swatch from the irradessa collection. My reply on 5/18/12 was to cancel my order and in my reply I asked for a confirmation of the order cancellation. (I do not want to place another order before receiving the order cancellation confirmation). To my surprise, Susan at C.S replied, "I will contact the manufacturer to cancel the order. Once they confirm to me I will confirm back to you via email.". My contract is with the Bed Bath Store.com not the manufacturer of the fabric who supplies product to the Bed Bath Store. My order confirmation from the Bed Bath Store stated that I would have my order shipped in 1 to 2 weeks. The Bed Bath Store cannot fulfill their contractual obligation and therefor should be the entity to provide me with an order cancellation-Not the fabric manufacturer. I will not place another order with the Bed Bath Store until I recieve an order cancellation. Poor business ethics make me reluctant to order something else.

Very prompt service.

I received my order on time and I like the item purchased very much. I will order from the merchant in the future.

this store many times has items I can't find elsewhere online

received email saying all items shipped, but some did not arrive - note inside box saying they would arrive in a couple weeks. So why not just say in the original email what was shipping? Found that odd. Also, took a package of curtains and bent them in half to fit in a triangular box with curtain rods. I wasn't too happy with that.