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ApplesofGold.com
 
 

ApplesofGold.com

Average Rating 4.46/5.0 store rating 133 store reviews
Customer Service 5
On-Time Delivery 5
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by: nightingale42
August 15, 2013
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I was really afraid to order something so important and expensive online, as I had never done so before, but when my fiance decided that he had to have the Celtic Trinity Wedding Band for his wedding ring, I took the risk and ordered it, and I am so glad ...
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by: evansp1286
May 21, 2013
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I had an awesome experience purchasing from apples of gold. I messaged apples of gold through facebook bc I had just missed a 10% discount waiting for my check to clear. The owner messaged me and said he would extend the discount code for me so I could successfully purchase the ring. Amazing customer service!!!! I didn't expect an answer to my Facebook message was pleasantly surprised And very thankful! 
I purchased using PayPal which is very reliable and safe to me and seeing other positive reviews made me more eager to buy Along with their positive and inspirational quotes on facebook!

God bless!
Pam E. Richmond, Va

by: maryfell
May 21, 2013
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I am so thrilled with the customer service and attention that I received from ApplesofGold.com! But even more important, I could not be happier with the wedding ring that I purchased! I did a lot of searching online and offline before purchasing and I ...
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by: hardjive
January 30, 2013
Author's Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 3/5.0 store rating
Update: Shortly after writing this review my account was refunded. Not sure that changes my opinion however.  ==I bought a ring in December 2012, it arrived just fine, but there was weirdness with the billing. One moment it showed up on my ...
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by: dadsgreeneyes
April 3, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I ordered a pendant from Apples of Gold because they had a different selection at better prices than any other place I checked on the web.  Having never heard of them before, I felt I was taking a bit of a chance.  However, my experience was terrific!  My pendant was even better than described and the shipping was very quick.  I will certainly be a return customer over many years to come!

by: bupkaz
August 7, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
DO NOT BUY FROM APPLES OF GOLD ! ! !

two months now  ...    and correct order unfilled .
they even refuse to pay return shipping on their error .

very apathetic  .
the worst customer service imaginable .
over $ 2200 paid ...   and still     ,,,
begging ,    for them to send my item .

do not buy from AOG .
you d be much better served   ...
sending your money to the homeless .

buyer beware .
these people  .     are .     apathetic ,
they ll smile at you ..
and    disrespect you .
in one second .

do  not  buy   from    apples of gold !

by: amschott
June 30, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 4/5.0 store rating
I ordered a sapphire and diamond ring on layaway and paid it off the month before my wedding. When it arrived the stones were crooked, uneven and not level. I returned it to be fixed and it came again looking better but still like junk. The sapphire baggettes were crooked in the channel settings, the round diamonds were not lined up and flush. I was out of a ring just in time for my wedding. It still dissapoints me to this day. Their excuse was that the ring was no longer made by their manufacturer but it was listed as available when I put it on layaway and removed from the website shortly thereafter. I tried again with myjewelrysource.com and was very happy with the prices, customer service and most importantly QUALITY!

by: treed12
November 10, 2010
Author's Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I ordered an engagement ring from here and was quite impressed with the bang for buck.  I overnighted the order to make sure it came on time.  I was able to get the ring almost immediatly and it came as described.  It was a very beautiful ...
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by: cocoajen
February 14, 2010
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I received my blue and white diamond ring which is very beautiful and sparkly in less than a week of ordering. I had contacted customer service and they replied back the same day within hours. I couldn't be more please with the ring and the service from this company. I would do business with them again.

by: loveingbird
September 19, 2009
Author's Rating: 2/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Items came in two days but it was not what i ordered, kind of the same but not what i ordered. They assured me that they would change it for the right product which was nice however by this time i was over the whole thing and decided to get my money back. I was very dissappoint that even though it was obviously not what i ordered, i had to pay for the return shipping on the product. I feel any company that was genuinely out to meet a certain level of customer service would have sent a prepaid envelope so that i could have returned the product they wrongefully sent for free.  oh it was a birthbay gift to myself so needless to say i woke up with nothing. Money was return to my card in about a week.

by: bajie27
July 15, 2009
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
I LOVE MY RINGS!!  My sister introduced me to Apples of Gold because she loved the quality of their jewellry.  I wanted unusual wedding rings and I found them.  The rings were exactly as pictured !!  The customer service was EXCELLENT.  I am an international customer with separate billing and shipping addresses yet Apples of Gold worked with me to ensure smooth delivery.  Any issues were on my end only.  I must admit that I can't stop sneaking and wearing them even though my wedding is a month away. 

by: mj5683
July 9, 2009
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
It was wonderful!  Jaime gave intuitive, efficient, and very responsive customer service.  Her attitude and service puts Apples of Gold on the top of the heap.  We also appreciate the manufacturer's willingness to shorten their process on our behalf.  Thank you for being a company that includes 'caring about the customer' in your product line.

by: ozberta
July 2, 2009
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
My experience with Apples of Gold was one of THE BEST ever, in quality of the product to customer service to delivery time!!!  My wedding ring came a day EARLY with their FREE 3-day Fed Ex shipping, and I cannot tell you how absolutely thrilled I am ...
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by: subrosali
March 3, 2009
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
We ordered the Celtic Trinity Knot wedding bands.  Beautiful rings...excellent craftsmanship, and WELL worth the money.

Apples of Gold Jewelry delivered exactly what they promised, and I recommend them to finicky consumers.

by: ludanata
February 17, 2009
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Don't believe that International welcome! I ordered earrings, paid by my debit master Card. Money from the card ($ 235, earrings price)has gone. Three days later I got the following e-mail:"Hi,We can ship to Russia, ...
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by: jasmineelgamel
January 12, 2009
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
this is the best service ever,I bought a ring from them and it is very nice and the cheapest I can find, I will recommend everyone to buy from them.

by: gigi75
January 12, 2009
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I can't wait to purchase something else from Apples of Gold. My fiance's ring looks great. It's always nerve wracking ordering online especially when it's as important as a wedding band. But this process was great.
I want to personally thank Jaime for taking care of me. Definately went above and beyond. Thank you so much. I ordered the wrong size ring and when I needed to send it back for an exchange she walked me through it all. And made sure I got it in time for the wedding.
We will definately be back!

by: froz3n
January 2, 2009
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I was extremely satisfied with my order, the shipping was fast, I got exactly what I ordered and customer service was great. I made a mistake on my order and they were able to fix the mistake and send what I intended to buy. Shipping was free and it only took 3 days to get to me. I will definitely be back again.

by: jmariecurry
October 22, 2008
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I received the diamond ring today and it is breathtaking. The ring is exactly as you described. The personal service and phone call was greatly appreciated. Delivery was quick and efficient. There is no doubt that I would order again from you. I am a personal shopper and this ring is for one of my clients. I thought the quality of this product is great and the price is right. I know this young man was looking for exactly this type of ring at an affordable price. That is where my job came in. He became very frustrated with finding exactly what he wanted. After I started looking for this ring within his price range I understood his frustration. I had the time and knew what to look for and knew where to look and you were there with the exact product I was needing.You made my job easier and my client very happy. This is the second time I have had to find an engagement ring for someone else and I have really enjoyed doing business with your company. I really appreciate the quality of service and merchandise. Thank you Janine Curry

by: stevepascu
July 9, 2008
Author's Rating: 0/5.0 store rating
Very pleasant experience, prompt customer service, high order accuracy, fast delivery. very good comunnication, very good quality of product. we will come again for sure.

by: mealmer
June 19, 2008
Author's Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
The ring was exactly what I would hoped it would be. My husbands wedding ring had been stolen in a recent home invasion robbery. The ring from from Apples of Gold was almost an exact match. The ordering process went smoothly. And had anticipated more communication with the company. However, I was more than disappointed with the communication I received with Apples of Gold. I was surprised that I was not notified of when my order would be shipped. I had not received any notification about my order until the day the order arrived. I received an e-mail with a Fed Ex tracking number at 1:30pm, but the order was left at my front door at 12:20pm. Having recent theft in the area, I would recommend closer communication with your customers. I was glad that I happened to be home when the doorbell rang. However, before I could even get to the door the order had been dropped off and the Fed-Ex driver was gone. A $300 ring may not be a lot to some people. But, I would have been very upset to have not received it.

by: fuggyou
May 21, 2008
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
Horrible,
It took over two and a half weeks to get my order in, making the gift late, It didnt arrive on schedule whatsoever making it a major inconvience with my work schedule. and frankly i think i shouldve gone with someone else for this product.

by: mualum16
March 25, 2008
Author's Rating: 3/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 3/5.0 store rating
Delivery speed was unacceptable due to lack of proper shipment method. The website allows you to "select" which method of shipment and I selected USPS for various reasons. This company still chose UPS and I ran into a lot of problems.

"Stacy" with customer service pretended to care in the beginning, but then failed to respond in following through.

Mine was likely an isolated incident, but I paid for a product and specific service...they delivered on the product but not the service. Depending on the item, I would probably do business with again

by: sabella30
March 14, 2008
Author's Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
Great ring thanks to Titanium rings and great price thanks to Apples of gold. There was a problem with the rings being made (a machine broke down) and they were a week late but Titanium rings kept me up to date since Apples of Gold would not respond to any emails, messages left on their answering machine and would rarely answer their phone. When they did the operator told me it had been shipped a week earlier and they had no tracking number which was not true and they acted like I was a bother to them and they didn't care--Hello these are my WEDDING RINGS and I luckily got them in time thanks to Titanium Rings. Apples of Gold only answered their phone 4 times and they never responded to the two messages I left so it is not like I was a pest I just wanted an answer. Thank You again Richard with Titanium rings-for all of your help and for taking the time to keep me updated when I couldn't get Apples of Gold to give a flip.

by: Apples of Gold Jewelry Shopper
February 12, 2008
Author's Rating: 5/5.0 store rating
Order received one day earlier than expected. Item was as advertised and in excellent condition. Would purchase from Apples of Gold again as occasion dictates.

by: Apples of Gold Jewelry Shopper
February 7, 2008
Author's Rating: 5/5.0 store rating
The web site was easy and I found a bracelet I liked at a reasonable price. When it arrived, I was plesantly surprised by the quality of the item.

by: Apples of Gold Jewelry Shopper
January 14, 2008
Author's Rating: 5/5.0 store rating
Website is easy to navigate, the jewelry is beautiful and reasonably priced. Contact with merchant was answered promptly, both by email and phone. Discounts are offered often. Large selection of "odd" items. Looked for Celtic rings, AOG surpassed expectations without ordering out of country.

by: gladysw
January 12, 2008
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
The delivery speed was amazing! I thought the article would take three days but we received it after only one day. My husband is very pleased with the quality of the bracelet that I purchased for him. I will return again when I need to shop for gifts. Thanks for a very pleasant experience. The site was easy to navigate and checkout was a breeze.

by: Apples of Gold Jewelry Shopper
January 10, 2008
Author's Rating: 5/5.0 store rating
I'm very please with the quality of the gold cross I purchased for my husband.

by: Apples of Gold Jewelry Shopper
January 4, 2008
Author's Rating: 5/5.0 store rating
ALTHOUGH APPLES OF GOLD HAS LIMITED STYLES OF CHAIN, THEIR PRICE AND QUALITY IS EXCEPTIONAL! I KNEW EXACTLY WHAT I WAS PURCHASING, I RECEIVED MY CHAIN QUICKLY, AND I WAS VERY HAPPY WITH MY PURCHASE!

 

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