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Advanced Lamps
 

Advanced Lamps

Average Rating 4.45/5.0 store rating 337 store reviews
Customer Service 0
On-Time Delivery 0

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by: onebusymother
February 15, 2014
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
THIS COMPANY IS A JOKE.  I ORDERED A LAMP FROM THEM NEXT DAY SHIPPING AND THEY NEVER SENT IT.  I CALLED BACK AND GOT NO ANSWER.  AFTER 15 DAYS I CONTACTED MY CREDIT CARD COMPANY TO DO A CHARGEBACK.  AFTER DOING FURTHER RESEARCH ON THE COMPANY, I FOUND THEY HAVE AN F RATING WITH THE BBB AND HAVE COMPROMISED MANY CUSTOMERS CREDIT CARD #'s.  STAY AWAY IF YOU DO NOT WANT YOUR CREDIT CARD COMPROMISED.  I ALSO FOUND OUT THEY HAVE AN EMPLOYEE HIRED JUST TO WRITE BS POSITIVE REVIEWS ON VARIOUS WEBSITES.

by: oldriver
December 27, 2013
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Ordered a bulb on 11/27/13 never got it.  Tryed to call several times  never got hold of customer service .Called sales they said it would ship in 24 to 36 hrs . Filed a dispute with Pay Pal on 12.06.13 . Never did hear from Advance lamps .PAY PAL got my money back on 12/19/13  Thank you PAY PAL

by: advlmpssux
November 1, 2013
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
DO NOT EVER BUY FROM THESE PEOPLE!!!!!!
I PAYED EXTRA FOR UPS SHIPPING AND THEY SENT IT IN THE MAIL!!
THEY DON'T ANSWER THE PHONE AND THEY DON'T RESPOND TO EMAILS!! BOYCOTT THIS COMPANY!!
AVOID AT ALL COSTS!!!!!
If the _____ bulb comes in broke, i'll update this further.

by: randango
September 13, 2013
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
BUYER BEWARE!  I ordered a lamp from this company and when I received it there was no packing slip in the box, which I thought was odd. When I tried to install it, it did not fit.  I called to exchange it and had to pay to ship it back to them. ...
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by: rnunes526
May 28, 2013
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I ordered a lamp on April 20th, they took my money fully knowing it was out of stock and promised it in 10 days....well 10 days went by and guess what, no lamp, told me I had to wait another 10 days...so i did....still on backorder so I cancelled my order and was told I would be getting a refund in 5 to 7 days....so far it's 15 days and I haven't received my money back, not getting any answer AT ALL on their number. I was ripped off...wondering
if BBB can help at this point 

by: schooladmin
February 5, 2013
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Ordered a TV lamp in December, 2012 and received it in a timely manner.  The lamp did not perform well, the picture was very dark, and burned out after one day of use.  They said it was an exact replacement for the original lamp but it looked ...
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by: americangrl
August 17, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
I would never use this company ever, my lamp went bad within 30 days and i called for my warranty replacement and was told it was on backorder and my warranty was no good because of the length of time it was on backorder, i was told a new lamp was being mailed and never received it. When I contacted customer service i was disrespected and treated with the poorest customer service I have ever seen, I asked for management and the call rep refused to put me through. This company in my opinion has poor defective products and very poor custromer service and clearly do not value their customers. Pay the little extra to get a real bulb through your television manufacturer, its so worth it

by: mariamanuk2011
June 22, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
My husband and I were having some trouble with our TV and needed to purchase a replacement projection lamp. We google searched the tv lamp model and found Advanced Lamps was the best site to purchase from in terms of price and shipping options. They shipped our order the same day and the product received within a week. Their follow up service was also excellent and we will be buying from them again.

by: henrydoffffff
June 14, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
The customer service rep that worked with me to figure out exactly which lamp I needed could not have been any more helpful. I know nothing about TVs or lamps so I had to call first before just placing an order and all I had to give was my TV model number and next thing you the checkout process was going through and I was telling her my payment information. Very smooth process.

by: jacobb_345
June 14, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Excellent is one word I would use to explain my Advanced Lamps experience. The transaction went so smooth I will not use anyone else for my electronics needs. They have so much stuff on the site I bought the lamp I needed as well as a video scaler. Great prices and an awesome all around selection.

by: edgargano818
June 13, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
WOW, It really looks brighter than the original lamp when we bought this TV. What an outstanding product at such a cheap price. RETURNING CUSTOMER if this lamp goes out within the next few years.

by: chrisaranciii
June 13, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
From the excellent customer service I received to my lamp only taking about a week to get to Cali from CT I have no complaints for this company at all. They were top notch in all catagories and I will be using them again for sure.

by: ksmall3233
June 13, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Purchased a 3D LED wireless Motion Sensor flood light from this company and it was very cheap and shipped quick. Fantastic job getting this to me in a timely manor.

by: monicah933
June 12, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
My best friend called me and told me she had gotten a brand new replacement lamp for her DLP TV at the best price she has found in the last 3 years that came with a 6 month warranty. Since we bought our TVs together the lamp tend to go out around the exact same time so we tend to buy our replacement lamps together as well. I couldn't believe what I was seeing once I got on the Advanced Lamps webite. They had prices that were half what we have paid in the past for these lamps, we also noticed we could return it for a refund within 30 days and get replacements within 6 months. Best news I have gotten this year for sure and my friend and I will continue to use this company for all of our lamp orders.

by: parkerb3293
June 8, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
My big screen Toshiba television bulb exploded during the NHL playoffs a few weeks ago. This indeed was a terrible and unexpected situation, I googled some sites and after comparing prices I ended up going with Advanced Lamps. I found the TB25-LMP I needed and placed an order. The whole ordeal was very simple, and prices were very reasonable. The television is now back up and running for the Stanley Cup finals. Go Kings!

by: patmgovern5
June 8, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I purchased a new bulb for our tv, finding the part was very simple and the price was great. The shipment came on time and was boxed very well with alot of damage protection. Excellent service and support, very happy customer :)

by: aaronblaser_2
June 6, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Absolutely great service & speedy delivery! Will definitely do business with them again. The checkout could not have been any easier, love companies like this.

by: philhorns72
June 5, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
My son and I were gaming the other night on my Toshiba DLP and the darn lamp had to go out. My son was so upset he actually spiked the controller and I had to replace the controller as well. But to get back to the TV I have gone through atleast 3 ...
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by: dancoosie19
June 5, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
The bulb in my projector recently blew out for the 2nd time this year, I was very upset to say the least. I was very unsatisfied with the bulbs I was buying, I felt like I was paying 150$ for junk. Advanced Lamps provided me with a great replacement lamp n housing for my projector that so far I have had no issues with. I am very happy about this and hope to avoid future junks selling companies in the future, Advanced Lamps is a top notch company and I will only be getting my lamps from them.

by: fredmill10934
June 4, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Let there be light!!!!!!!!!! We needed this lamp for church service on Sunday and they managed to get this lamp to us right on time Friday, even with a quick backorder we recieved the lamp in perfect condition and is working great. We were a little worried at first but once the UPS man came to the door I just knew it was the replacement lamp.

by: fredmill93484
June 4, 2012
Author's Rating: 0/5.0 store rating
Let there be light!!!!!!!!!! We needed this lamp for church service on Sunday and they managed to get this lamp to us right on time Friday, even with a quick backorder we recieved the lamp in perfect condition and is working great. We were a little worried at first but once the UPS man came to the door I just knew it was the replacement lamp.

by: frankgreene323
May 29, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I wanted to thank Advanced Lamps very much for there assistance in helping us reset the lamp problem. We did exactly what they said to do and it worked!!! Thanks again.

by: ryanfrodie932
May 19, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I wasn't sure what lamp I needed for my TV so I called up Advanced Lamps. I talked to a guy named Greg and he was great! He knew a lot about lamps and while on the phone set my account up and placed the order for me.They also called me with the tracking update ( I don’t have an email) later on in the day. You can tell that they really care about their customers and I will be buying from them again.

by: davidgrego_20
May 17, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
This has been an amazing experience ordering from Advanced Lamps, I found the exact part I needed for $100 less than the retail price for my DLP lamp. The shipping was safe and insuredand my part arrived in perfect shape (boxed with peanuts)and on time. I will not hesitate to recommend these guys to anyone. I researched quite a bit online to find the best value for my dollar and this company is where I found my self returning to everytime. Great online business to deal with.

by: rickcemin2934
May 15, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I recently purchased a part from Advanced Lamps in April. I was completely satisfied with the website as well as the customer service and support. I was able to receive the lamp I ordered in just a couple of days. A few weeks went by and there was an issue with the television and I the TV was serviced. I came to find the lamp had blown, when I called Advanced Lamps I was transferred to the returns department. A nice gentlemen in the returns The explained the process of emailing an rma and it was simple and painless. These days you will find that companies can be impossible as far as warranties and replacements are concerned but my exchange was simple. I was sent an email while still speaking with the rep. I answered the questions and I was sent back instructions. I had my part within the next week. They have a great system for making sure you get your replacement in a timely manor. They really went the extra mile by upgrading my replacement shipping so my kids could watch the NBA playoffs and Yankee games.

by: marvinbuhr9923
May 15, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
While looking through the internet for a replacement lamp for my DLP TV I came across Advanced Lamps. They had the best prices and I also called and confirmed the part was in stock. It shipped the same day I ordered it and is now installed in my TV and working great.

by: jamesnixon33
May 14, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
They were just fantastic, I gave them a call when my TV lamp went out and the customer service girl was so nice n helped me with everything I needed. I am very thankful to have found such a great site to now get my lamps from.

by: individual123
May 12, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Ordered a lamp in January.  Company stated they received a number of orders at the same time and it was back ordered.  By April it was still was not delivered.  I decided to cancel the order.  Advance lamps stated it would refund my order if 5-7 days.  It has been a month with no refund. I don't know if I will ever see the money again. I do not recommend using this store. 

by: masonk334323
May 11, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Purchased a Sanus TV stand from this company because they had the best price I could find and they also had express shipping in the checkout so I could get it shipped faster than the regular UPS ground. I have no complaints and this was a wonderful company to deal with.

by: seano970
May 10, 2012
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
It was nice n easy ordering from Advanced Lamps, there checkout is quick once you have set up an account. They also sent email updates once the order was confirmed and later on that night when the lamp had shipped with a tracking number. Excellent job :)

 

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