Although they are suffering growing pains due to the exodus by shoe buyers from the poor service of other online shoe retailers, and the newer customer service staff is sometimes under experienced and over caffeinated, I have had very few problems. Their ...
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I love shopping at onlineshoes.com no problems with their site. This is not my first or second time shopping at onlineshoes and it will not be my last.

They were excellent product. They were here on time and never had to call anyone about the product.

Really fast shipping! It is hard to find wide shoes for women.

This was a great online shopping experience. 

I purchasee a pair of New Balance sneakers just like the ones I had been wearing for over a year--every day, I might add.   You can imagine what they looked like.  I thought it a slim chance that I could find the exact same ones still available.  Surprise! 

A brief Internet search turned up onlineshoes.com, and sure enough, they had what I was looking for.  I ordered them on a Sunday afternoon, and surprisingly, they arrived at my home Thursday morning.  Onlineshoes had filled the order, and it had literally crossed in the country in four days! 

The only "negative" (and I say this lightly) is that the email shipping notice actually showed up a day AFTER the sneakers arrived!  Being they arrived so quickly, there was no reason to go check the order earlier anyway. 

Although I do not need to use any of the links within the shipping notice email, there are clearly useful links incorporated in it.  There are links to rate them, do an exchange, do a return and one for customer service.

Two thumbs up for this company!

I love the sandals and the service was great.

there was no rebate offered. probably will not shop with this merchant again. if found this shoe at marshall's for $39.99 and this merchant's price was $79.95.

The purchase was hastle free and all is well. Got what we ordered. Thank you

Buying shoes online, who would have thought this would be so popular like ten years ago? I mean aren't feet sometimes difficult to fit? Well, with websites like Zappos and Onlineshoes.com, shopping for shoes online has become an extremely pleasant and ...
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Excellent products at great prices.

Service was excellent, I got the shoes earlier than I thought I would, I will shop here again. Dottie Zunis

I'm very happy with the price I paid, the product I received and the shipping time! I will definitly shop with onlineshoes.com again! Cindy from Georgia

it was easy... things were processed quickly... and everything seemed to be handled very well. very satisfied... thank you!

This was the second time I have ordered from Onlineshoes.com.Both times I was looking for a hard to find shoe size, 12.5 E, for my son's humongous feet.  Both times I was looking specifically for Asics running shoe because he runs crosscountry ...
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The UGG ultimate boots that I ordered on 12/29 took the full 10 days to get to me.(Jan 8) I then discovered they went on sale for 41% off the original sale. 4 emails to customer service required me to contact them thru their 800 number. After terse words exchanged, they ultimately credited me money back on my credit card, but the tone was to guilt me about being "informed of their 10 day price adjustment policy because people price check the internet daily" No they don't, not if the online merchant has a generous adjustment policy of more than 10 days. In the end, my satisfaction was their concern and for that I am grateful and thankful. However, customers need to monitor their site daily for price changes and the need for requesting adjustments within 10 days, or be ready to do battle with their customer service reps.

I recently placed an online order for a boot for my wife and chose Onlineshoes.com as they offered free rush shipping to arrive by December 24.  After ordering, I read reviews recommending to order a size larger.  I contacted Onlineshoes.com via phone and they indicated that they could not cancel the first order as it had been processed but would create another order and send me a return slip.  Just found out today (Dec. 26) that the representative failed to indicate rush shipping and delivery date will be January 5!  All I got for the trouble was, "sorry".
I've had better experience from Shoes.com and Altrec.com.

A day later and the problems are compiling.  Looks like they altered the shipping on the first order to arrive eleven days after Christmas and the tracking number provided for the second shipment was bogus.  I contacted their customer service via e-mail and the response started out by stating how happy they were that my order had arrived and that we were pleased with the boots.  Huh?  Nothing has arrived!  Also, no apology, no customer relations offered...if you want good service and shipping as promised, shop elsewhere.

good shopping experience

fast shipping.

Web site is easy to use. Especially like the fact that previously viewed items are "stored" on the right of page. Helpful if I want to purchase at later date. Lots of pictures/info/reviews on shoes. Good prices.

Quick, easy, efficient & inexpensive!

great price!

Well the summary tells all. I ordered a pair of shoes, got it and found it has broken lining inside. I called them and they insist I do an exchange, but the shoe I got doesn't have my size anymore! So am I supposed to be forced to buy another pair of shoes?

Fast, Easy, and shoes were shipped in record time. Very Satisfied

I have to return the shoes for a larger size.

Excellent Service!

There status and quick delivery were excellent

Glad to see someone had the produce at a good price!

It was okay and I would shop at Onlines Shoes again.

great servic

great