We bought our air mattress in 2008. At that time, Mark, our contact was very helpful. We love our airbed. We recommended Nationwide to a family member. The entire operation seems to have been changed,the sales contact we trusted is no longer available. Our family member purchased a top of the line bed, but with a lot of hassles. WE were supposed to receive a referrel rebate. It never happened. I am left wondering what will happen if I need any warrenty services.

Glib salesmanship with Verbal statements not repeated the same in one conversation or in a written signed contract. At no time is there such contractual agreement. Owner is real smooth talker until it comes time to stand behind promises of 100% Guarantee ...
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I have shopping for air beds for months and was looking at the sleep by number beds. After shopping other brands, I called Nationwide Mattress about the mattresses that they carried and talked with Mark.  He was very helpful and discussed all of the beds that Nationwide Mattress offered and the differences between them.  I found him to very knowledgeable and helpful.  After 2 phone calls to Nationwide and a lot of research, we decided on the Forever Air king size Forever Majestic with the 4 zone air system.  We received the bed last week and it was even easier to set up than Mark had told us.  My wife and I love the bed and are sleeping better than we have in years.  I would recommend Nationwide Mattress and the Forever Majestic to anyone who is shopping for a good mattress.

Shopping at Nationwide Mattress is similar to buying from a family member who runs a business.  Not only are you treated like family (in the best sense!) but you are dealing with professionals in every sense of the word.  My husband and I had ...
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We purchased a Queen size Cerulean mattress from Nationwide in 2004. It came very promptly. We have not had great luck with air bladders. they have needed to be replaced 3 times on my husbands side and twice on mine, ...
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Nationwide Mattress has to be one of the best online purchases I have ever made.  In fact, I looked at mattresses in retail stores and didn't get as much help as they provided over the phone and internet.  The person I spoke with took all my questions seriously and explained everything in detail.  They offer so many choices and really listened to me and my needs.  I learned more about bedding then I ever knew.  They explained  how the bed was made and different features of the bed.   Everything explained was exactly what I received with no suprises.  It was so easy it only took one phone call to get everything ordered.  I got my bed in exactly the time frame they gave me and they took such special care delivering the bed you would have thought they were making a delivery for a family member.   I never thought I would buy a mattress online, but I am so happy with my Comforaire bed I would buy another one, but only from Nationwide Mattress because they do what they say they will do.   

I contacted Nationwide Mattress after looking for a new bed for a couple of weeks.  I had a very bad experience with my previous mattress which I had paid a lot of money for and it only lasted a couple of years.  I started to wake up stiff and ...
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BEWARE OF UNSTATED NO CANCELLATION POLICY.  - UPDATEDUPDATE:   After several discussions with Richard, we have come to an agreement on product and delivery of the Comfortaire GS 1100 and ...
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Up until the point I had to return the mattress, I didn't have a problem. However, when I decided I simply couldn't bear to sleep on the mattress because I was extremely uncomfortable (it's the most uncomfortable mattress I've ever slept on, but that's ...
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Richard really knows what he is talking about and gave good advice to me as I made the decision about my purchase. I am very happy with the prompt reply to my phone inquiries.

I recently read a million reviews on this site before deciding on the Comfortaire brand mattresses. I called Richard at Nationwide Mattress and he walked me through the differences in the beds. I eventually chose the Celesta Premium in a King. He had ...
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We purchased a Comfortaire Cerulean queen size mattress from Nationwide Mattress, after spending two days poring over reviews on different types and brands of bedding. We noticed so many positive reviews on Nationwide that we were somewhat skeptical, but decided to take the plunge. The reviews were true. This is one company that understands what customer service should be. The ordering process was very straightforward, they didn't try to talk us into a more expensive model, they answered all of our questions, and made us feel comfortable with their company and Comfortaire as well. We received the bed three days later. It took about an hour to modify our existing platform bed and assemble the mattress, and we've been enjoying a good night's sleep ever since. We highly recommend the product, and Nationwide Mattress in particular.

I wasn't sure about ordering something so big on line, even though the reviews were good. I'm so glad I did!! It came yesterday, and I couldn't believe how well made the mattress is. The adjustable base is solid and works great!The personal service is EXCELLENT!!!! Any concerns were addressed by the boss himself, I am one happy customer!!
In Yakima, WA

I just placed my order for the Comfortaire California King Cerulean, and I can honestly say that I have never had such GREAT customer service. I had been shopping around many local stores looking for a new mattress (with little satisfaction) and decided ...
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This might be the most satisfied I have every been with a store and a purchase. In my opinion... best products on the market, most professional and attentive service. Most competent and expert advice - does not push expensive products you don't need. ...
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Nationwide Mattress was not at fault for my purchase being delayed. The first bed that was delivered to the trucking company had a bent frame. The trucking company refused to accept it and rightly so. I would not have accepted a bent frame on any bed much less an adjustable bed. The frame must be perfect for the bed to adjust properly. I'm sure the bed left the factory in good condition but was mishandled at the warehouse. The mattress also was damaged in several places. It looked like the forklift had pierced the fabric which was torn and pushed back revealing the mattress foam. The tear was very large. I would not accept the mattress. As of right now, I have a perfect adjustable bed and I am waiting for a new mattress which is supposed to come tomorrow, the 14th of January. I ordered the bed the end of November, around the 23rd. The whole process was not as horrible as it could have been if it had not been for the owner of Nationwide Mattress. He kept me in the loop the whole time with e-mails and phone calls. Unlike some companies where you can't get anyone to return your calls, he takes the opinion of his customers seriously and acts accordingly. I wouldn't hesitate to purchase from him again if I had the need. Thanks, Rick

Every once in while, a situation will occur that rekindles your faith in the American Businessman. I recently purchased an air bed from Nationwide Air Mattress. When it arrived, the box was damaged.So I took it out and looked it over, and everything ...
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After reading many positive reviews about nationwidemattress.com, I decided they would be the best ones to buy my new mattress from.

Working with Richard was a great experience and a pleasure from beginning to end. He took care of us all along the way and made sure we had everything we needed.

My expectations were exceeded in the product and the service! I had a better experience buying online than I have ever had buying in person! That should give you an idea of how well they do.

The air mattress' both chambers were leaking. I called on a Saturday and we received new chambers by Tuesday.

I shopped around for quite a while before deciding on Nationwide Mattress, and I couldn't ask for for better customer service. I had a warranty issue that was resolved faster than I expected. I would definitely buy from Richard again. I received everything I ordered for the Cerulean Comfortaire Eastern King and it was delivered on time as promised. Who knew how easy it is to ship a bed in a bunch of boxes? This is how you run a business. Actually like you want to "BE" in business. Caring for your customers is key when you offer a 20 warranty. Good job, Richard!

We couldn't be happier with our Cerulean Comfortaire Eastern King mattress or with Richard at Nationwide Mattress. We had shopped around quite a bit on the internet and made a number of calls by way of inquiries. Unlike most of the vendors we ...
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I purchased my second Comfortaire mattress, a Nationwide Vista, about six weeks ago. My first purchase, a Cerulean, just over four years ago was such a good experience, I just had to come back to Nationwide when we needed another mattress. The first mattress is still as good as new and I expect the new one to be just as good.

I like the Nationwide Vista particularly because of the latex option. I find it cooler for sleeping, and the sleeping is great.

My experience with Nationwide has been terrific.

A year and 2 months ago we ordered the Cerenity Classic after buying 3 other types of mattresses in our search for something comfortable and affordable and not being anywhere near satisfied. One being over $1,000.00 and a best seller. What a disappointment. Richard at Nationwide was extremely helpful in guiding us to a better choice--Thank you!

We received the bed within 10 days of ordering and while unpacking it began to panick. This was not the bed we ordered but was a step up. Immediately we called Richard and he verified the mistake. To our relief he did not say to send it back but rather to keep it at no additional cost.

We love our bed, have had no problems so far and do not expect to but if we do we will call Nationwide with confidence.

This review is long overdue.

After much research I purchased a Comfortaire mattress a few years ago from Nationwide. My husband and I agree that it is the most comfortable bed we have ever owned.

What is most impressive about Nationwide is the fantastic customer service! Both Richard and Mark are extremely knowledgeable, friendly, responsive, and helpful. It's refreshing to deal with a company who knows how to treat its customers.

Ordering was easy, and delivery was quick. When I had a problem with our pump, Richard handled the issue, and I received a replacement pump very quickly. When I needed advice on a replacement foundation, Mark told me that I should buy a hollow box platform and that I shouldn't let anyone talk me into buying an expensive boxspring. I'm sure his advice saved me a lot of money.

I highly recommend Nationwide for their unmatched customer service and their great products.

I love this company! The pump on my bed was not holding air in one side, so I called Richard up. He was great! I should be getting a new pump in a few days - no charge. I just wish more companies had this great of customer service!

Extemely fast shipping which was needed since I had back surgery scheduled and needed the bed/mattress set up fast! Very attentive to questions. The adjustable beds arrived and were set up nicely within our existing king size frames (head/sides/foot). I recommend for both quality and service.

As my parents get older and ailments, operations, and other "discomforts" creep up, the one thing I have not been able to give them is a peaceful nights sleep. I tried everything, including a Select Comfort bed. Nothing worked. There is no worse ...
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Richard (the owner) of NationwideMattress.com is one great guy selling a great bed!!!! My wife and I bought the Comfortaire Celesta bed and loved it but were having a couple of issues getting comfortable on our bed. Richard walked us through how the ...
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Simply the best service of any retailer found on the web! We purchased our Comfortaire mattress with the memory foam pad several years ago from Richard. Note: Before choosing the Comfortaire or Nationwide I did a lot of research on the web. I'm all ...
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The price was great, the delivery charge really low. The best deal on the internet. The set up of the bed was done excellently. Just a great overall shopping experience.