This was my feedback to the Ebay customer support feedback questionnaire regarding a recent transaction… “Ebay's established rules and "help" site appears to be highly protective of buyers versus sellers. Selling on Ebay, especially ...
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I have used EBay for 10 years, and during the course of that time I started to continually have more and more negative experience to the point that I no longer have an account.  Initially, I started using EBay in order to buy an item or two.  I ...
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I recommend that you do not do business with Ebay. If you purchase something at a good price and the seller decides not to ship it, Ebay WILL NOT BACK YOU UP and suspend a seller unless he ships your item. Then the seller can do the same thing to someone else. Ebay's customer service in this regard is horrible. The seller I dealt with lied to me repeatedly, telling me he shipped the item, but it was never shown as "accepted at the post office. I could not get informaion out of him.  He wanted to refund my money, probably so he could sell the items at a higher price on Ebay or elsewhere. Then he told me to "go ahead and leave negative feedback", so negative feedback accomplishes nothing. He will probably delete the account and start another new seller account and rip off other buyers. Its a pretty sad way to do business.

So this is not about Ebay at all... no it is about the seller ON Ebay, a few in fact.

Before I start, Let me say this, I HAVE HAD SOME GREAT EXPERIENCE WITH EBAY!

Ok so I ordered some items within the past few weeks Both of these on the same day. From 2 different "legit" stores, 1 of them were "Top Rated" And the other had a 100% Positive feed back.

Now NEITHER of the items have arrived Infact they do not say they have even shipped. ONLY Payment recieved, AND it has been deducted from my bank account.

I have had one similar experience where the item did not come. I sent a LOT of emails, and "Hey why has my bank been accessed and it has not shipped."

Same thing current day. It has been two weeks NUMEROUS emails, and one to ebay who is interviening.
I noticed the three sellers I had the most trouble with were from Shanghai. So NEVER again NEVER again will I order ANYTHING from Shanghai. I only hope they get banned soon.

The Bad ratings go to the three that I have delt with that are bad AND DO NOT REFLECT EBAY AS A WHOLE!

I just started using Ebay a few weeks ago and so far I haven't had any issues with the site. In my opinion the hassle of bidding for something isn't worth it unless the item is significantly cheaper than retail price, which is not always the case. Ebay ...
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Less and less my experience is good with e-bay.  It has turned into another store with fixed prices.  About 90% of the listings are buy it now and I found that about 80% of the time the price is NOT better than the competitors. It isn't an ...
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I thought it was awesome in the beginning when I started purchasing things from sellers. Never had a problem. Until and international purchased that came along my path. I definitely did read the policy in EBay and the EBay buyer protection. Understood ...
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I have so far had a great experience using ebay.  I have only been a member for about a year.  I was initally afraid of the site since you have no guarantee what you might be sent.  You definitely need to read the sellers reviews and all ...
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Ebay is a great place to find things cheap but sometime you find your self in a bidding war and end up paying more for something then if you right out bought it. I have bought from ebay couple of times you have good people on there selling and you also have con-artist that try to sell you a fake it. But if you go with your gutt you should be able to weed those people out.

After receiving a defective eBay item from China I returned it per the sellers shipping instructions.  Although I had both shipping and customs receipts for the return shipment the selled did not provide a refund and eBay denied my claim for a refund.  Perhaps this is because I did not have delivery confirmation receipt (very expensive when shipping to China and not even available using the seller's prescribed class of shipment) or perhaps it is because eBay has put a lot of effort into establishing a foothold in China and doesn't want to jinx it.  In any event, eBay provided no reason whatsoever for denying the claim for refund.  So if you're not willing to lose the cost of an item from China (plus return shipping cost), think twice about bidding or buying.

As an Ebay buyer OK.As a small time personal seller SUCKS BIG TIME!!!!!!Ive been a member of ebay since 2003 and just decided to sell stuff last night 11/15/2011 because I receive an email saying that they have a free listing that day and  I can list up to 5,000 items.But since I really dont sell stuff so I have only like 20 items limit to post...and guess what????so excited if someone bids on my lists...THEY SUSPEND MY ACCOUNT this morning 11/16/2011 and told me that I cannot appeal on it and cannot use ebay anymore!!!without even giving me any good reason why they suspend my account..I said it might be the tiffany bracelet that i posted..i have a receipt and can scan and send it to them but still they said IAM NOT WELCOME ANYMORE!!!!damn you guys...if that is how you do business...hope you guys go down..with a high seller fees and listing fees that you have...Id rather go to Amazon.com to do some business...YOU GUYS SUCKS!!!

The shipping was fast, people were fast to reply. Have had very few problems with any ebay stores and when I do 99.9% of people will be more than happy to fix it. The feed back makes it very easy to see who is a shady person.  Got a brand new never ...
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I started shopping and selling on Ebay about ten years ago. It was a great idea, and they had GREAT customer service, but sadly, it has gone SO far downhill. I have recently completely boycotted them due to a "last-straw" situation. Their buyer ...
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HORRIBLE WEBSITE. TAKES SO MUCH % OF YOUR ITEM SOLD. SAME COMPANY AS PAYPAL WHICH ALSO TAKES YOUR MONEY. COMPLETE GARBAGE. WILL NEVER USE EBAY OR PAYPAL EVER AGAIN.

I think eBay is just excellent. It has everything I look for at low prices and everything I have ordered so far has arrived at my doorstep quickly. For example, I purchased a skirt on a Wednesday night and received it on Friday morning which, to me, is ...
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I have purchased much on e-bay. It's been a good way to find things that are hard to find.  But I am a small time seller on e-bay.  In truth I've only sold a couple of things.I've never had the intention of being a big time seller.  I ...
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I listed a car for sale on ebay.  Within hours it was sold!  Unfortunately the buyer paid with a counterfeit check.  I was fortunate enough to catch this before shipping the car.  I made a report to ebay.  They still billed me $127.00 for selling the car and billed my credit card.  It has been a month and I still do not have my money back from ebay.  All I can say is that this is a company that seems to be run for scammers by scammers.

Ebay sellers work very hard to keep up with all the demands from customers & ebay's rules. Many customers abuse the system to take advantage of sellers trying to keep a good clean record. It is very hard to keep a 100% positive Feedback record, almost imposible.

eBay condones bad business practices by sellers and encourages giving positive feedback to bad sellers, therefore making the feedback system meaningless.  It puts bad sellers in the same position as the really good ones; they all have near perfect feedback.  This makes it very difficult to judge a seller's real record, as the flaws and mistakes rarely show in the feedback. This is very unfair to those sellers who are truly above the norm.

eBay's customer service team is absolutely worthless. The average IQ level of eBay's customer service reps is about zero. They actually remove legitimate negative feedback if the seller has a high eBay rating and complains to them about it.  They don't even notify or send an explanation to the buyer.

eBay is about profits, it is not about customer service. eBay consistently encourages sellers to continue with their bad business practices.  

So far a good experience. ALLHDD was reccomended to me by some people who have done business with them and I received the similar service. I am glad, be back soon.

As a small seller on ebay i've noticed over my i'd say 10-15 years as a member ebay has pushed the small seller down.  I can't speak for the bigger 'stores' on ebay because i've never had all that much to sell, im not a business. I've never seen a ...
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I am a seller and not impresses with ebay's policies on items that are undelivered.  Just because either Australia Post is slack and don't deliver items or in my case I had a buyer who was a scammer and tried to refunds from at least 4 other sellers in a 6 month period, ebay or paypal don't care and still demanded I refund her the money.  They don't look at individual cases and don't care that this buyer is ripping everyone off.  I am not a happy buyer at all.  Also quite interestingly I found out that ebay actually owns paypal so they get double the amount of profit from all the fees they charge.

Sleezebay has created an environment whereby unscrupulous people prey on innocent Sleezebayers with little or no repercussion. I sold an item to a buyer who then had buyer's remorse, refused delivery of the package, then filed a claim ...
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Wanted to buy a new Macbook to help with work. Didn't really want to make the investment on a Brand New one. Went to ebay and found exactly what I was looking for while saving about $300 off the new price. Got a Macbook Pro 13" with a better OS, more memory and better processor than my 07 Macbook.

Very pleased with purchasing process and the seller that I purchased from. Great service from ebay as always.

E-Bay is a tremendous resource for anyone who wants to buy or sell products on-line. It’s one of the top 10 internet sites in the U.S. and the opportunities for finding what you want or for disposing of what you no longer need are endless. ...
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The eBay is a wonderfulland for BUYERS that has all protection from eBay but - BE AWARE IF YOU ARE SELLER - you have almost  NO RIGHTS. ( Few rights are given by eBay's Policy - but you will figure out it will not apply for usual cases).
A new eBay member without any feedback can give you a NEGATIVE FEEDBACK and just go away - you have NO RIGHTS TO HAVE IT REMOVED - no matter if you have 10 YEARS as eBay member - your word means NOTHING when we are talking about FEEDBACKS.
Beside this, you may be able to easily list your items for sale, you will have a good customer service and you will pay the fees and comissions that I evaluate as HIGH.

Ebay buyers Beware!!!!   Ebay has just put a new policy in place for anyone who sells on Ebay. If you are charged shipping on any item you will be able to leave the feedback on shipping. What ebay is doing is making the sellers charge the shipping in the price of the item so Ebay can get and extra cut of money. Before you thought the seller was getting the extra $$$ for any difference in shipping cost for some sellers that was the case but not all. Basically, now your gonna pay more for the item and not get the oportunity to give a review of the shipping. Ebay makes more and you have to pay more. Try eBids, it sounds like its going to be the new Ebay of online selling and buying.

I have sold several items on eBay auctions also had a store for awhile. I found that it was very easy to sell things if you are selling the right item. I crochet blankets and I have sold quite a few on eBay to as far away places such as France, Ireland, ...
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Ebay is a great site, for buying and selling. It has an easy to use interface, and you can sell practically anything, from Books to Yu-Gi-Oh!! Cards. Even cars, on Ebay Motors. Pretty much anything. It can be linked directly up to Paypal (since Ebay own ...
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I feel it's my duty to let potential ebay sellers to be extremely smart BEFORE selling an object on ebay. I recently sold a notebook. How little did I know about the (hidden seller) fees, I'd be charged after my item was sold. I lost $77 between ebay and (their affiliate) paypal.
Also their phone customer support could really use an English class.