Always quite good.

Awesome!! Wine.com delivered the gift on time, and in perfect condition. I highly recommend their service for gifts.

Easy ordering and prompt delivery of goods. If i'm to buy wine as gift for myself or somebody else in the future i certainly will check the site out again.

Excellent way to buy wine

It's tough to find a good selection of wine in Juneau, Alaska. We love wine.com, especially the 1 cent shipping specials - even to Alaska!

Great!!!

Good search capability. Excellent selection.

This was a great experience. It was a wedding gift to my best buddy and she loves it. The process was smooth and the delivery was perfectly time.

This was my second purchase from Wine.com and I would order from them again. I did have a minor problem with the delivery date - I checked a particuliar date because it was a gift. When I received a confirmation it was shipped standard delivery which would of caused it to arrive while the receiver was out of town. I called Wine.com and they told me that I needed to call UPS to contact this. I didn't feel like I should have to handle this - with the high cost of shipping I thought they could correct the problem. I had also sent an email to Wine.com and they corrected the problem for me and the delivery was made at the appropriate time without me having to contact UPS myself. So I received much better customer support from my email to Wine.com than I did in calling them. I would use this site again to purchase wine - especially for gifts.

Love it

I shop at Wine.com twice every year and find their selection, prices and delivery service top notch.

It's a great company to work with online. They are responsive, timely, and add their own little perks (such as labels and a rating system) to make the experience GREAT!

ok

Always a nice experience - easy to use and I always get what I expect

I paid extra for a delivery service where they were to call and arrange a delivery time. No one called. Date for delivery passed. Recipient finally had to call deilvery service and drive a distance to pick it up himself. Very very unhappy. And site did not have an acceptable way of contacting someone to help. I tired and no one contacted me back.

I received the wrong product. A short call and the problem was quickly and politely resolved. I believe that mistakes do happen and it is how they are handled that is most important.

I did not receive this shipment of wine due to UPS. They were scheduled to deliver on 6/23 between 8am-7pm - they verified that through a phone call to me. They attempted to deliver at 7:47pm and I was not home. I called later that evening to see if I could pick up the wine at the warehouse the next day as I was planning to be out of town the next several days. The agent told me I would get a phone call letting me know if I could pick it up the morning of 6/24. I never received a phone call and when I called them again the afternoon of 6/24, I was told the wine had been sent back to the shipper.

Great selection, easy to order, shipped and arrived quickly. Very Satisfied

Have always enjoyed shopping at wine.com. Their prices are reasonable, delivery is prompt, and the products are good.

Very good service. I watch for email specials all the time.

Shopped on website with gift card. Although the site allowed me to place the order for a specific 2005 Chilean wine, after 5 days of expecting delivery, they phoned me saying it was out of stock. Not good tie between website and inventory levels. Had to substitute other wines less desirable.

Easy and convenient!

Very easy and thorough explanations. Only difficulty was with the shipper, not the company.

Excellent wine supplier! Good selection at fair prices.

I love Wine.com. Always receive the products on time and they have a great selection of wines and other items.

Was a good place, but part of the reason I used them is that they were listed as a bonus store on Discover card, now I see they are no longer listed.

The wine was backordered, so it took longer then expected. (~3 weeks). The wine arrived before the email notifying me that the order had been completed/shipped, so I suspect there may be a lag in statusing the shipments out of their warehouse. When I had problems with a previous order "Cat" in the customer service dept was extreamly helpfull and responsive in correcting a shipping error.

Product was a gift and was delivered one day later than expected.

I'll shop here again!

Excellent experience with wine.com. Can expect plenty of business from me in the future.