I just bought a Mio M401 GPS, a universal hard case for the GPS, a GPS holder for the dash and a Transend 2 gig SD card for my camera. Recieved free shipping. Total price was $115 and change. Recieved it quickly and everything works great. I like Tiger Direct. I have ordered from them before and have never had any problems. A great place to order from.

My experience with tiger direct has been horrible.. I will just copy and paste the email i sent to them as it summarizes a week of stress and being put on hold. Hello, I recently purchased an expensive laptop from you guys and have been through ...
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When it comes to buying computer products, there are many stores to choose from: Newegg, Zipzoomfly, Ewiz, Staples, Bestbuy, and sooo many more. One store that I always go back to is TigerDirect. This is simply the best online retailer for computer ...
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HORRIBLE! Bait and switch. On the website, TigerDirect stated they had a particular Yamaha receiver IN STOCK. However, they SWITCHED the receiver and gave me an inferior model and claimed it was the same.  TigerDirect did not even offer to give me anything else except a $20 credit for future purchases. I declined because I will NEVER buy from them again.

The customer service, while not rude, was not very cooperative or forth giving to fix the issue at hand.

I will NOT buy from them again.

I bought this camera on black friday for $719 thinking that tiger direct would be a good website and they will honor their price protection guarantee as well look for a bargain in this tough times. In 3 days the price dropped to $699 and I called then ...
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I ordered some items from tigerdirect.com.  Their courier (UPS) claims through their tracking website that they were delivered tonight.  They were not.  A call to tigerdirect.com had me on hold for 15 minutes.  When I told them the problem, the person said that they would "put a trace" on the shipment, but it would take 8-10 business days!  They also accused me of trying to defraud them by lying about this problem.  In fact, when I spoke to the supervisor, he was even worse, citing his 15 years experience.  I guess his experience allows him to judge me a criminal by phone.  They were extremely recalcitrant about trying to track down my order promptly.  I believe that they are trying to defraud me.  Why should it take 8-10 business days to trace this problem?  I think the real reason is that they want to clear the credit card payment to ensure that they can say "sorry" later if the shipment cannot be found.  That's real sleazy.

I have been a TD customer for several years without any problems until a strange thing happened:twice almost a year apart.I place an order, get the items. In the first incident I didn't realize until I received my credit card statement which ...
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I had an item in my shopping cart and was in the process of checking out when their web site let someone else buy the item even though it was in my cart! I made several calls to customer support, and they say that their system let's people steal from each other's cart. The people at TigerDirect and their parent company, Systemax, were very rude and could care less about my concern. Other websites have clearly stated policies in this regard: for example, that the item will stay in your cart for X minutes before it's allowed to return to inventory for others to purchase. With TigerDirect, they rely on chaos. Other sites have this figured out... TigerDirect should warn people about this problem in their web site!

Tiger Direct won us over as a customer recently when they were having a sale on a number of products.  One of the products, and the one that we were looking to purchase from an online store, was the APC BB11 Replacement Battery Cartridge.  Now ...
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I ordered a Home Theater system fully knowing how bad Tiger Direct's reputation was.  However, I thought, "They can't screw everyone, right?"  I quickly found out why Tiger Direct had such a bad reputation.The item description was ...
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Worst on-line retailer I ever saw.  I regularly order from the internet and have never had a problem.  I order a DS game for my son from Tiger direct.

The game came the case had no shrink wrap, had a posted with some return number and the games was missing.  I send it back and called customer service several times.  They keep telling me I didn't return the game so they can't exchanged it.  I explained on 4 separate occassion that it came empty. Still no game. 

If they can't make good on a 20 dollar game I can't see buying anything of substance from them.  Skip them they are theives.

After an awful experience with a Gateway Computer purchased at Tiger Direct, Tiger Direct was wonderful about giving me a refund.  Gateway could learn a thing or twenty from Tiger Direct!!!

After a swearing TigerDirect off for nearly eight years, I decided to give them another chance - after all, they had the camcorder I wanted for the same price as everywhere else, fair shipping rates, and a nice 5% cashback through Bing Shopping. My gut ...
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DO NOT PURCHASE ANYTHING FROM TIGERDIRECT!!!
I ordered a Viewsonic DLP projector from them for a backyard movie theater birthday party.  When I received the package from them about a week later the shipping box was EMPTY! UPS left box on porch and rang doorbell.  It sat for no more than 10 seconds.  I immediately called TigerDirect and they told me they would expedite their investigation and replace it.  After a few emails back and forth to track progress they told me they refunded my money.  When I asked about a replacement they told me I had to go online to reorder it. The very next morning I went to their site to re-order and they were out of stock. Had they simply sent a replacement when I reported the issue this would not have happened.  Better yet, maybe they should make sure they don't have thieves working in their shipping department.

The website was easy enough to search through, and I was lured in by Microsoft's 15% cashback offer.  Boy, I'll never do that again...What should have been a routine purchase of a new Gateway LX6810 PC turned out to be an ordeal of epic ...
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I bought two HP computers for my small office in the last two weeks, both from TigerDirect.  The first one was the lowest price available online, after Consumer Depot canceled my order saying it was out of stock.  I placed the order on a ...
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WHEN LOOKING AT TIGER DIRECT LOOK AT FREIGHT. AS A FORMER EMPLOYEE I KNOW FOR A FACT THAT OFTEN THE FREIGHT YOU ARE CHARGED ON A WEB ORDER WILL DIFFER, SOMETIMES SLIGHT OFTEN IN MANY DOLLARS FROM WHAT IS CHARGED IF YOU CALL THE ORDER IN.  Dont believe me, call and asks for a quote w shipping.  Then do orde on line.  The have been playing this game for quite some time.

Recently bought 2 things from TigerDirect.com; a new desktoip computer and a Garmin 356W navigation unit.  Both were the lowest price I could find for identical items and both were delivered more quickly than I expected them.  I did the compartive shopping and they won out in both instances.  Next time, I may just save the trouble and go direct to them for any electronics needs. 

I just purchased a Jawbone 2 bluetooth headset, and wanted to advise people of their terminology regarding missing items in the package.The Jawbone 2 package comes with the headset, the charger, four ear loops, and three earbuds.  Depending ...
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I ordered 2 UPC surge suppressors on March 18, 2009.  After waited two weeks for my order, I emailed Tiger Direct to check the status.  Two days later, the CSR replied that there was a problem with my delivery so they canceled ...
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Terrible customer support. Kept being transfered from one person to the next, having to explain myself over and over again with long hold times in between. Finally just canceled the order

I'm not a techie. I break computers often then call people that can fix them and beg them to "just make it work". I learned the hard way to back up my hard drive and the painful lesson of not grabbing a paper towel to clean off the monitor. I ...
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I called Tiger Direct to ask about system requirements for a product, since it wasn't listed with the product.  I couldn't have been more specific, telling the agent what I had (older mac I-book, operating 10.3).  '...oh yeah, it will work with that...'  I was told.  When I got the product, it very clearly would not work with what I had.  Since it was supposed to be a gift, it was doubly disappointing.  What a waste of time.  If I ran a business with employees like that, I would be out of business!

I am an IT professional and have been working with computers since the early 1980's.  Last two purchases from Tiger have been lemons.  Both times products died at 5 weeks - one week past Tiger Direct's warranty period.  First lemon was from Samsung and Samsung's customer service bounced me from department to department.  Voice and email messages all went unreturn and I eventually gave up and threw the product away.  Second lemon was a remanufactured Acer with non-existent warranty support from Seneca Data.  Looks like I will be fixing it myself.  Nothing but bricks and morter shopping for me from now on - the savings of on-line purchases are a gamble and product tends to be of the poorest quality.  Manufacturers know which lots are good and which are marginal.  The marginal goes to the low-budget vendors, and the on-line merchants are the bottom.  Brick and mortar merchants with good return policies and good service cost more, partially because they are paying the premium for top-grade lots from the manufacturers.  My time is worth too much to me to be dealing with poor quality product.

W5809553 This is my order number so everything can be verified. I order a computer system for my girl frien for valentins day 09. Onling transaction went smoothly, but after that it all went downhill. I was to now send in via email copies of my credit card, driver license and utility bill even though I paid with my visa debit card. I told them I did not feel confortable sending via email, unsecure that information. they said everybody does it. Well I had to cancel the order because I know better that to send this information in this manner. These people are very callious. I am not going to do business whit them in the future. Aslo it took 37 minuets and 3+ people to get to someone who could help me. I waited less time at Walmart to get checked out and for more $$$$ on my card.

Shopping was easy, delivery on time, it all looked good until the parts didn't fit the PC. I then discovered the big-print 30-day return policy didn't apply to my order. No doubt there is a bit of legal protection on the site that says there are exceptions, but I plan to avoid shopping withTiger Direct again.

*** BAD OVERALL EXPERIENCE WITH TIGER DIRECT *** I placed my first order with Tiger Direct today and will never order from them again. If it weren't for the gift certificate I was stuck with, I would NOT have ordered from them. Their prices are ...
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Stylish clothes for boys and girls. Too many european brands:Ikks, Alphabet, Catimini, Jean Bourget, Marese, Me Too, etc...  So gorgeous clothes at affordable price!

This is a complete rewrite of my previous updated reviews about this company and my experience with them. I ordered the Pinnacle DVD Recorder (was supposed to be a Christmas present) through this company during the week before Christmas 2008. I ...
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My gripe is, I strongly suspect the ‘genuine OEM’ Motorola Razr cellhone batteries I purchased from TigerDirect are the same knock-offs many other deep-discount online vendors sell. Initially, due to TD’s reputation, the slick look of ...
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