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May 31, 2011
May 31, 2011
I will never buy from Tiger Direct again!
I purchased a Lenovo lap top from Tiger Direct with a 3 year warrantee. Within 1 year of owning the product it started having problems. The screen would go off and on or flicker, the computer slowed down to a snails pace. I called Tiger Direct and they had me send the computer to Nexxus to be fixed. It had to be sent out twice and both times they claimed to have changed the mother board and fixed the screen. Both times the computer came back in the same condition. They had my computer for 8 months. Numerous calls to Tiger Direct did not resolve anything. For almost 1/3 of the warantee for this lap top, the computer was in the shop. Tiger Direct did nothing to stand by their product or assist in any way. Requests to speak to a supervisor was always met with "we will have someone call you back". The calls never came. It took over 10 calls to finally speak to a supervisor, which accomplished nothing. My advice to anyone reading this. Do not be fooled by the lower prices at Tiger Direct or the rebates. The products are crap and the rebates will never arrive. Pay the extra money and go to a reputable store.