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Sony Store
 

Sony Store

Average Rating 2.42/5.0 store rating 125 store reviews
Customer Service 2
On-Time Delivery 3
Author's Rating:
1/5.0 store rating

By:  blautens
Jan 28, 2005

I cannot in good faith recommend Sony Style over ANY other reputable retailer.

Rating: 1/5 stars
Full Review
I stupidly placed an order with Sony Style website after getting my Sony camcorder as a gift - I shopped around a little (apparently not enough, though) but didn't see all the accessories I wanted in one place, plus I got a 20% coupon from Sony Style with the camcorder so I thought, "why not?" Here's why not. -

Ordering itself is laborious. Their site is slow! I order a lot of stuff from a lot of places, and relatively speaking, this site is SLOW. And awkward. Order finally gets placed, I upgrade to 2 day shipping, and the order doesn't ship for 3 business days, even though it's in stock. Why?

Then it finally comes, Fedex, signature required. I leave a nice note to Fedex about how it's really me, with a copy of my D/L (which I've done before with newegg.com, successfully), stating I release them of all liability, and he can just leave it at the door or with my neighbor (he left a box from another site at my door that day!) and he leaves another note that he can't - shipper's orders.

I called Sony this morning and they said they refuse to ship without requiring a signature of the purchaser (not a neighbor). They said "it's always that way" - otherwise they "lose too much merchandise". They were quite rude.

I told them how much they suck and how they should put a giant disclaimer on their web site should someone actually order something. I told them to enjoy getting their order back from Fedex.

Then I found the exact 4 items on Amazon, all in stock, for $37 less for the total order, free shipping (Sony was not) and no tax (Sony charged sales tax). That order took less than 3 minutes start to finish. The Sony order took forever to place.

I'm such an idiot. Why didn't I do that to begin with?

Unless you MUST, I cannot in good faith recommend Sony Style over ANY other reputable retailer. They just don't get it.

Online ordering is about convenience. If I sat at home all $%&# day to wait for their package, I couldn't afford to order their full bloat retail priced products! And I'd grow old waiting for it to begin with.


http://img.shoppingshadow.com/jfe/JavaFrontEnd-fe130.rtb22.p8-13811
http://img.shoppingshadow.com/jfe/JavaFrontEnd-fe130.rtb22.p8-13811