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Oct 25, 2009
Oct 25, 2009
SmartPak is fantastic and is my first online stop when ordering horse supplies.
I have been ordering regularly from SmartPak for several years now and have had nothing but great service. Their prices are competitive, they offer flat-rate shipping (a real bonus when you are ordering large or heavy items like supplements or barn equipment), and every customer service rep I've talked to has been super. In terms of customer service, they top every other online/catalog retailer I've worked with.
Their auto-ship option for supplements is truly a God-send for those of us who already have a thousand things going on at once and just don't have the spare brain power to remember when to re-order each month. I've ordered both buckets of supplements and actual Smartpaks, and the latter offer definite peace of mind when it comes to being sure that my horse who is out on lease is getting the right stuff on a routine basis, plus they are recyclable so I don't have to feel bad about that plastic ending up in a landfill.
I've also become a real fan of their in-house line of supplements: they offer great value and products that work. My senior horse is acting half his age again, and you can't do much better than that. I'm a permanent Smartpak convert!