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ShoeMall
 
 

ShoeMall

Average Rating 4.5/5.0 store rating 3,687 store reviews
Customer Service 3
On-Time Delivery 3
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by: ShoeMall Shopper
November 12, 2013
Author's Rating: 4/5.0 store rating
The experience was good, but I only would want to receive emails about sales.

by: ShoeMall Shopper
November 11, 2013
Author's Rating: 5/5.0 store rating
Shopping at Shoemall has so far always been a pleasant experience .

by: ShoeMall Shopper
November 5, 2013
Author's Rating: 4/5.0 store rating
while it is appreciate the FREE delivery, it does take quite some time for the delivery process but again the FREE delivery is most appreciated (no charge)!!!!!

by: ShoeMall Shopper
November 4, 2013
Author's Rating: 5/5.0 store rating
It's a little scary buying shoes online, because of the inconsistency of sizes. But brick and mortar stores just don't have the variety and I am a little quirky and like things slightly off the beaten path. I found the shoes I wanted at Shoe Mall by doing a general internet search and they had exactly what I wanted; I got them; they fit; I am happy!

by: ShoeMall Shopper
October 30, 2013
Author's Rating: 5/5.0 store rating
Very good experience. Will shop again, especially on special offers, (%, $).

by: ShoeMall Shopper
October 29, 2013
Author's Rating: 5/5.0 store rating
All good!! no complaints!!

by: ShoeMall Shopper
October 29, 2013
Author's Rating: 4/5.0 store rating
The item is on back order and hasn't shipped yet so I can't really say what my "experience" is. If it turns out not to be available on the expected back-order date, I may cancel and look for something else, but so few merchants carry narrow-width boots at all that so far I've been willing to wait.

by: ShoeMall Shopper
October 26, 2013
Author's Rating: 5/5.0 store rating
Excellent

by: ShoeMall Shopper
October 18, 2013
Author's Rating: 3/5.0 store rating
Unfortunately the boots did not fit. Contrary to the information the company provides it cost $13.95 to return the shoes by the USPS. The return label provided required postage. That's a lot more than the $6.95 return postage that was suppose to be deducted from my refund. With so many other companies offering free returns I will shop elsewhere in the future, and will alert my friends to the misrepresentation by Shoe Mall.

by: ShoeMall Shopper
October 15, 2013
Author's Rating: 5/5.0 store rating
ShoeMall has become my #1 choice for shoe shopping: 1)Sale prices consistently beat my previous sources, 2) Unlike most competitors, ShoeMall doesn't structure their discounts in a manner that eliminates free shipping when using a product discount, 3) The shoes arrive with product boxes inside shipping boxes; several competitors merely toss the shoe box inside an oversized plastic shipping bag...which on occasion has resulted in a mangled product box and squashed sneakers 4) So far shoes claimed to be in stock have been; I've experienced shipping delays/numerous run-around promises at competitors, 5) no state sales taxes.

by: ShoeMall Shopper
October 5, 2013
Author's Rating: 5/5.0 store rating
excellent

by: ShoeMall Shopper
October 4, 2013
Author's Rating: 5/5.0 store rating
I haven't verified that my refund for a return has been applied, but orders are completed timely and the product has been exactly as expected, and shipped timely. In addition, the coupon code worked, the discount was applied, and the whole experience was great. I'll absolutely shop at ShoeMall again.

by: ShoeMall Shopper
October 3, 2013
Author's Rating: 5/5.0 store rating
Easy and convenient

by: ShoeMall Shopper
September 27, 2013
Author's Rating: 5/5.0 store rating
I ordered and received two pairs of shoes..one pair I did not like, the other pair I wanted a different size. So I returned both pairs, indicating that I wanted refund for the one and gave the info for the pair I wanted in a different size. I just recently sent the two pairs back, so hopefully all will be fine.. Jan Winning

by: ShoeMall Shopper
September 21, 2013
Author's Rating: 5/5.0 store rating
Was my first purchase with Shoe Mall and it was a very good one. I will try again soon.

by: ShoeMall Shopper
September 21, 2013
Author's Rating: 5/5.0 store rating
Went very smoothly. Shoes arrived within 3 days from placing order.

by: ShoeMall Shopper
September 20, 2013
Author's Rating: 5/5.0 store rating
I chose a pair of shoes, filled out the order blank and I received my shoes in about 3 days.

by: ShoeMall Shopper
September 19, 2013
Author's Rating: 5/5.0 store rating
awesome!

by: ShoeMall Shopper
September 18, 2013
Author's Rating: 5/5.0 store rating
Clarks are my favorite brand of shoes. I have a narrow foot and Shoe Mall has a great selection. Good Fast service

by: ShoeMall Shopper
September 14, 2013
Author's Rating: 4/5.0 store rating
easy to use site checkout easy

by: ShoeMall Shopper
September 13, 2013
Author's Rating: 5/5.0 store rating
Excellent and prompt service. I will order again when I have a need.

by: ShoeMall Shopper
September 9, 2013
Author's Rating: 5/5.0 store rating
Good as always

by: ShoeMall Shopper
September 6, 2013
Author's Rating: 2/5.0 store rating
Never again

by: ShoeMall Shopper
August 28, 2013
Author's Rating: 5/5.0 store rating
Great service at a good price.

by: ShoeMall Shopper
August 21, 2013
Author's Rating: 4/5.0 store rating
Good quality product Excellent delivery service

by: ShoeMall Shopper
August 21, 2013
Author's Rating: 5/5.0 store rating
I am not paying money to try on shoes again even if I never buy a new pair or shoes(return postage). These shoes fit like an 8 or less. They were way too small and just a waste of time. I usually wear an 8.5N in naturalizer. I ordered a 9, and still they did not fit.

by: ShoeMall Shopper
August 19, 2013
Author's Rating: 5/5.0 store rating
I was a first time customer to ShoeMall and would definitely shop there again. Good quality merchandise and delivery was fast.

by: ShoeMall Shopper
August 19, 2013
Author's Rating: 5/5.0 store rating
shoemall has an excellent online store; I am fully confident they are sincere when it comes to putting forth best efforts to fulfill orders and they are serious about customer satisfaction; if they encounter a challenge outside of their control with respect to fulfilling orders, they are timely in letting me know and providing options; they also provide additional discounts in case of inconveniency; top notch store for sure!

by: ShoeMall Shopper
August 14, 2013
Author's Rating: 5/5.0 store rating
I have found Shoe Mall has Mens Athletics in a good range of styles and reasonable when you apply "instant Coupons". Many online stores neglect mens shoes with the attention to descriptive product detail that Shoe Mall provides. My teen boy does not like shopping so this is a stress saver because there is enough information for him to have an opinion. Shipping was free and generally trace-able.

by: ShoeMall Shopper
August 5, 2013
Author's Rating: 5/5.0 store rating
I recived the shoes in record time and they are great. Thanks

 

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