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Server Supply
 

Server Supply

Average Rating 3.96/5.0 store rating 162 store reviews
Customer Service 4
On-Time Delivery 4

Page: 1 2 3 4 5 6


 
by: Server Supply Shopper
January 13, 2012
Author's Rating: 5/5.0 store rating
Good.

by: ron86
December 20, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Very easy to order, very reasonably price and shipping in time and shipping is free . They really cares about the customers.

They are very responsible in answering questions or inquiries about their products.
Their service is awesome.

by: Server Supply Shopper
December 18, 2011
Author's Rating: 5/5.0 store rating
1. I do not want to flatter Server Supply, but I want to remark that at the present time it has a truly, EXCEPTIONAL Management Team 2. I can sincerely say that I never dealt with a company so SYSTEMATIC organized as Server Supply. 3. The persons running this company, should rule this country. Michael Rusu New York, 2011.12.19.Mon. 3:55

by: Server Supply Shopper
December 12, 2011
Author's Rating: 4/5.0 store rating
it was i spected

by: simon91
December 8, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I am happy to have an online shopping in Server Supply. Cause, excellent customer service, their products are always in good condition while shipping and most of all very economical price to buy than other sellers and I would suggest everyone to purchase computer related products from Server Supply for better services. I wish Server Supply will ensure customer satisfaction in the future.

by: rachel_don
December 6, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I have to buy a lot of refurbished product for my computer repair shop. Compare with the others, they are my first selected company. Whatever, whenever & however I ordered the product they have sent me at due time with comfortable pricing. I have found them very active to response the customer request. Appreciate to be closer with this company as long as my business runs. Really! excellent.

by: Server Supply Shopper
December 4, 2011
Author's Rating: 4/5.0 store rating
Nothing wrong with merchant. It was all UPS, they treat customers as second rate when delivering to home addresses. I mean they know that they are bad when you can't even get a hold of them due to they have no customer service phone number on thier website

by: harlie63
November 29, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Online shopping has made our life easier, no doubt. But I faced some difficulties earlier- wrong or defective items supplied to me by various  merchants, shipment was delayed. However ServerSupply has virtually changed my attitude. With their world class customer service, product availability, product quality, and fastest shipping would satisfy anyone. They have the largest stock of computer hardware, I think, and in a very competitive price. Just log on to their website and you would find any kind of computer hardware you need. So if you need any kind of computer hardware, buy it from ServerSupply.

by: mikko47
November 24, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I needed a power supply for server computer. I ordered them a power supply & received that as early as I expected. It was well packed; once I connected that, it wasn’t working. Instantly I called them & explain the problem. They became so sorry & sent me another one .Although my requirement was the refurbished product but it working as new. Really, more than excellent that I expected . Next time if I need any kinds of server product I must contact with them.

by: samantha33
November 16, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Two things I consider whenever I buy online- product quality and shipment time. And it is Serversupply with whom I am fully satisfied. The store has, I think, the largest stock of computer hardware. Price is very competitive and shipment is fastest. I recommend all to buy from the e-store.

by: Server Supply Shopper
October 30, 2011
Author's Rating: 5/5.0 store rating
The purchase of the part went very smoothly and I received it in a timely manner.

by: amanda286
October 27, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Serversupply's customer service is so fabulous that if I can find the same thing available and fixes the rma and any other trouble very rapidly.  I've often made the choice to purchase on Serversupply. Thanks to its exceptionally reasonable return policies, and they have lovely product quality.  Server supply ships is perfectly packaged and speedily shipped.  couple of days before  I bought three  8GB Dell memory from this company.  But these did not work properly . Then I called serversupply customer service and let them know that this happened. They shipped three more different memory module out and these are fine.  Very good customer service. It was very user friendly to make my purchase. 100% awesome their product quality and customer service as well. Extremely happy with serversupply   service!  Fantastic! An outstanding price, excellent communication on order status, and very fast shipping & Delivered on time.   I'll definitely shop from serversupply again for my future.  

by: agr1487
October 17, 2011
Author's Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
My mobo came without a backplate. Nothing about no backplate on the website. I called them and a guy with an accent I could barely understand tells me they don't have any backplates. So I tell him that's not stated on the website, so he puts me on hold for 5 minutes to 'contact the warehouse'. Needless to say, I hung up after 5 minutes with no check in or anything. Then I email them and a few days later, they send me a RMA to return the product. They could care less what I need or how to fix my problem. 

by: terii_deewani
October 7, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I was looking for a hard disk drive for my server but I was unable to find it. I called many companies and was informed that items are not in stock and that I would have to wait one to two weeks before I can get my hands on the hard drive. I finally came across server supply. Before placing an order I called to confirm if indeed this was true and to my shock they did have it in stock. With the assistance of Kam I placed an order for a Toshiba 60 giga byte hard disk drive from server supply.com about several weeks ago and I had a great experience with them. During the process of the sales order, I had some issues with the order but their staff was very helpful. They contacted me via email and telephone to make sure that my order gets shipped as soon as possible. Not only that but they email you updates invoices at each step of the order process. Not only was the service great, but comparatively cheaper compared to other retailer I came across online. I highly recommend everyone to use their services. I absolutely love server supply. Thanks you!

by: suha2010
October 6, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
We needed a hard drive for our IBM X-Series 345,  and while IBM wanted more than $300, ServerSupply had it for significantly less. I saw that the most recent reviews were poor and decided to shop elsewhere, but ServerSupply was my backup plan...

Too bad the other company I was looking at didn't answer their phones, it cost them a sale. Good news for ServerSupply because they answered almost immediately! After confirming that it was definitely in stock and that it could be overnighted the same day, I placed the order.

I was still concerned because of the other less-than-positive reviews, but even with Priority Overnight shipping, it was only about 1/3 the cost of IBM direct pricing. Cost savings are critical!

There is an option on their site to "Get Tracking Number" but I think it e-mails them to get the information to you. I clicked it twice throughout the order day and evening to no avail, but that was alright because we received the package the next day before 10AM, just as expected. The unit worked with no problems.

by: octfevertech01
October 6, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
I have used Server Supply in the past, and am always very impressed by them. Great customer service. And love their prices plus fast delivery... Can't ask for more.  You guys are the best.
I will shop from this store again.

by: vegaskid74
October 5, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Hard drive was listed as "new" on Google shopping, but received a refurbished drive.   Buried at the end of the "detailed product description" on their website is the useful information that the drive is rebuilt.  It has a strong 30-day warranty.  For the exact same money I could have bought a brand new drive with a 180-day warranty.  I only went with Server Supply because I thought the drive would ship from their physical location on the east coast which is close to my location.  Even this was deceptive- it shipped from California.

The cherry on top is that returning it would cost half as much as the drive itself once you add return shipping to all of their restocking fees, so I guess I'll just hope for the best then replace it with the one I should have bought in the first place when it fails in 31 days.

by: tracyanddavid
October 3, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
ordered a hard drive. received one that obviously was not new. contacted them and asked about this. was told it was refurbished. i replied that the website made no mention that it would not be new. they responded that everything they sell is refurbished. i checked their website and can find no mention of this.

by: Server Supply Shopper
September 19, 2011
Author's Rating: 5/5.0 store rating
although have not tried the purchased item yet, the shopping experience is great.

by: jodennyrocks
August 4, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
All returns are subject to a 15% restocking fee.  $8.95 handling. ARE U KIDDING!!!??? A LITTLE OVER KILL, DON'T YOU THINK?NOT IF THEY WANT ME AS A RETURN CLIENT!!  THAT'S ALMOST 50% OF THE ORIGINAL ORDER W/O SHIPPING COSTS!
AND THERE PHONE MANNERS SUCK!
I CAN'T UNDERSTAND OVER HALF OF WHAT THEY SAY,
NO ONE I TALKED TO, COULD SPEAKS CLEAR ENGLISH!
NEVER AGAIN!
I WOULD PAY TWICE AS MUCH FOR BETTER SERVICE, AND A FAIR RETURN POLICY.

THERE ARE MUCH BETTER PLACES TO SHOP ONLINE THAN HERE.

by: bedwin
July 28, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
Be aware of serversupply.com they will send you dead equipment and parts and fail to RMA it. I bought 2 cpu's from them and they arrived dead. They refused to return them after few days of buying them. They take forever to respond to emails.  DON'T SHOP THERE

by: jayh8
July 21, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
BAD Customer Service, BAD Product, BAD Company!
First of all, when I checked the HDD product, it was listed as "New", but found out that it's "Used". Not only that, the HDD has DriveLock password and cannot be used. When I called they told me basically there's nothing they can do about it [selling the bad HDD to me], it was the last item in-stock, and they offered a refund. I checked the website recently and it's still selling the same thing, saying "New" and "In-stock"

by: withmar
June 27, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Waste of time.  I ordered the M017G mother board listed as new for $85.00.  3 days later I get an email that My account has been credited the $85 dollars I call up to see what the problem was and was told that they were out of stock and no more new ones are available.  Today I see that they have a new one listed for $130. I call and ask for a stock check.  Yes they have one in stock  for $125.   I explained that I had ordered that board and gave my orginal invoice # and asked if I could get the board at the $85 price of 6-17-11 invoice.  The answered was no. I asked what the warrenty was and was told 30days.  I questioned the description of "NEW"  and was told that the board was not new but was as new.  AGAIN BIG WASTE OF TIME.  LOTS OF LIES. 

by: Server Supply Shopper
June 17, 2011
Author's Rating: 3/5.0 store rating
UPS was not helpful. Pickup date, no follow and the day before delivery was the only info on line.

by: walterbusch
May 23, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
We purchased a product from Server Supply for our organization. The product was in very good condition and the shipping was on time and reasonable price as well.

by: ps2u2
April 27, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
TWENTY PERCENT RESTOCKING FEE AND 8.95 HANDLING FEE WOW I SEE HOW YOU TREAT YOUR CUSTOMERS.   My order came 1 week later it was not right and was not the companies fault.  However I think 20% and handling plus I have to ship it back.  Woah there just wanted to exchange for the correct one.

by: Server Supply Shopper
April 5, 2011
Author's Rating: 5/5.0 store rating
Their website was easy to use, and I found the product I was looking for with no problem.

by: netagent
April 4, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
I would never recommend purchasing at ServerSupply.com.<br>I had a terrible experience with them.<br><br>
I purchased two hard drives and paid full amount in advance.<br>In a few weeks they delivered two wrong drives (same series but cheaper model lacking some functionalities) instead.<br>At first I thought it was a simple mistake.<br>The customer service, however, claimed that they did not have the ones I had ordered but that both models were basically the same, whereas the two models in question carried different prices on their listing in fact.<br>I requested a refund but finally gave up after weeks of futile negotiation with them.<br>I then managed to have them partially refund the amount worth the price difference between the two models.< br>It took me nearly a whole month.<br><br>I would even doubt if they are doing this kind of fraudulent business on purpose to wait for the customers' reluctant concession.<br>

by: Server Supply Shopper
March 30, 2011
Author's Rating: 5/5.0 store rating
Flawless purchase. Ordered part was exact match. Came with all the necessary hardware. Plan On additional purchases from them as we upgrade.

by: ep_haimhillel
March 24, 2011
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I received a completely new product by the manufacturer's original packaging
The price is excellent, arrived on time within 2 days, packed the better.
All of the materials were inside as original. The electronic part was inside original anti static cover and original sign stamp. The Box contains the original SW CD and papers.
 I'm very happy and thanks.

 

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