Excellent On-line Shopping Experience

ok - no problems

Two-Thumbs-up!

Good.

Surprised by the fast service... Prices were the lowest I could find!!! Will most definitely shop with them again!

efficient, helpful, concise, problemfree.

Very pleased. Product was in stock and shipped the same day. Delivery was made as promised.

I ordered XP SP1 and then decided to return it (unused) because I discovered that MS was terminating support for it. I asked Royal Discount to exchange it for SP2 and Royal Discount did this quickly without hassle. (I don't remember the sequence, but I actually had two exchanges - both done as buy new and return because I wanted it immediately - returns done as efficiently as purchases.) The shipping was very fast too.

You can judge a company by how it handles returns and customer service, more so than purchases. Royal Discount completely pleased me.

I will definitely order from them again and I recommend them without hesitation because they dealt honestly with me. They have earned my trust.

Ann Fennell
computer9@mchsi.com

P.S. Since I have this forum, I will also say - NEVER let AAMCO do ANYTHING to your automobile!

RoyalDiscount.com listed the program on their inventory and accepted my order, but it turned out that they really did not have it in stock. And so, they cancelled my order.

Quick and uneventful. Received the merchadise as expected for the price promised.

Goods shipped and received on time

This is a great site to order from. I have ordered from them before, and everything is always shipped quickly. Sometimes the packaging is not exactly in the best shape, but the items are guaranteed. I would definitely recommend them to anyone, and I look forward to shopping at their site again. Excellent site and excellent customer service.

Perfect Store!!! Good Price, EXCELLENT SHIPPING TIME AND COST!! YOU ARE THE BEST GUYS!! The price is very competitive with other stores and they have a really quick shipping with no extremes charges.

Thank you !

The merchant does not have a site that automatically knows a returning customer and that they are tax exempt. So the customer is required to either phone the order in or call in after the order is placed online to get the tax refunded.

Order received on time, exactly as described.

Good prices and quick delivery, what more could I ask for?

Order was incomplete because I live in a different country and don't have a U.S. ISSUED CREDIT CARD.

Several months ago I purchased 80 MS Terminal Server CALS from this vendor. The cost was ~$6,000.00. I did not receive 'sealed' software. There were just 4 each 20 User 'Certificates'. When we tried to activate them, we could not. We contacted MS and they said the SW had already been activated, and the way they were sent to us, made them suspect foul play. They encouraged us to contact their software piracy division.

I should have done this, but I decided to work this with Royal. Maybe it was just a mistake? To make a long story short, after months of assurances it would be taken care of, they now refuse to make the matter right. I am now engaged in filing criminal and civil action against them. I am also warning colleagues not to fall into the same trap I did.

I tried to purchase MS Windows Vista software. The sale was received. Two days later I received an email telling me that my transaction has been cancelled because i had used an international credit card and the merchant could not ascertain the availability of funds. I found that unfriendly. Surely, they were under no obligation to ship the goods until the availability of funds had been confirmed. All they had to do was to have their bank process the international credit card. If funds were available, debit the card and send the goods. If there were no funds available, cancel the order. Story done. Customers have to be presumed innocent until they are proven guilty.

The service at Royal Discount has always been top notch. My orders arrived by or before the times I was given and everything was correct. I will be a returning customer.

I will order again

Very pleased

Item shipped quickly and received on time. Great price!

I've dealt with Royaldiscount.com several times, their delivery speed is excellent, and I've never had any problems with any of my orders, so I can't comment on their customer service, but, I guess the fact that I haven't had any problems is actually a testament to their customer service. As far as software vendors go, they can't be beat, and I'll definitely be dealing with them again for my future software needs.

Royal Discount not only had the lowest prices I could find, but they also had lightning quick delivery. In addition, they provided excellent customer follow up (an optional service) which kept me informed of special discounts, products, and promotions. Other online shops have at times seemed pushy and obtrusive; not Royal Discount. They gave me just the right touch for an online shopping experience. Right price, fast delivery, excellent follow-up - what more can you ask for? I will definitely use Royal Discount for future online purchases!

Good, no problems, would buy from Merchant again

RoyalDiscount was the best price and the service was excellent! I called to check if I had the right software and the salesperson was friendly and knowledgeable, and even gave me hints on installation which was easy and problem-free because of his advice. Most technical buying is confusing and convenient with alot of frustration but this was an exceptionally pleasant experience! I felt like I had gone to the neighborhood electronic store but with much more convenience and added friendliness and expertise!

I have purchased from Royal Discount several times and have always been pleased with the product selection and the pricing. Customer service is helpful in answering questions and shipments are always fast and accurate. Royal Discount is one of the first places I shop for high quality software and I highly recommend them.

Website was easy to navigate, and they had the best price and value for the Microsoft software I was looking for. After placing the order, I received an email with shipping confirmation. Item was well-packed, was in good condition on arrival, and installed with no problems. Great shopping experience.