It was quick and easy and I got the things I needed that I couldn't find anywhere else, at the price I wanted to pay

I have purchased products from Northern Tool several times and have always been happy with their service.

U HAVE GOOD PEOPLE ON THE PHONE WHEN u NEED THEM. wEB IS VERY EASY TO ORDER FROM---LOVE YOUR STUFF.

My experience with Northern Tool was excellent. The item was easy to find, had great reviews and was shipped and received earlier than expected. Thank you!

I was amazed they had the right size and shipped so quickly.

everything went smooth no problems

Good quality merchandise at affordable prices

It was easy and I had not problems with the process, delivery, or the item received.

good

shopping at this site is great, they have a good selection and the products I have received from nothern have been of excellent quality and value. I will continue to shop at nothern. thank you E STEWART.

Excellent customer service.

Good selection and excellent service.

Best price, Good value, Good delivery,

My log splitter was shipped on time as indicated and was easy to track. I would recommend your company highly.

no complaints

Very good. good selection, quick delivery. very satisfied

I had no problems with the ordering or following the progression of my order. Every thing was straight forward. I did it all by E-mail, very simple. Wayne Bachman

Very good

easy and quick. referenced my purchase on another bike rack site and they even told me they would consider carrying the article I purchased due to its advertised quality.

Good Service. Good Price.

IN THE REVEIW, IT SPOKE OF A BLADE COVER. I DID NOT RECEIVE ON. CONTACTED THE MFR. AND IT TURNS OUT THEY DON'T SUPPLY IT ANYMORE. BOTH YOURS AND THEIRS ADVERTISING IS INCORRECT. NEEDS TO BE ADDRESSED. THANK YOU.

Belt sander took them over 2 months to deliver after purchase.  No responses to a couple emails asking when would it be shipped or after finally receiving it asking for a couple of free belts.  They say back orders can take up to 10 days to ship, nothing about 2 months.  Good prices but you pay in other ways. Sloppy, inconsiderate company.

We were thrilled to find an electric meat mincer on Northern Tool's website after having searched a lot for a suitable one.  The delivery was fast.  However, when we opened the box, it was covered in oil.  The oil was ...
Read More

Accurate advertising and easy ordering, coupled with good order status and tracking.

WORST BUYING EXPERIENCE EVER!!!  I needed to order some work gloves for my husband.  Specifically very good cold weather work gloves.  I searched several websites and checked reviews.  Even though I'd seen several bad reviews on ...
Read More

My experience was better than average.

I ordered a few items from Northern.  Their catalog really has just about everything.  I received said catalog with my online order.  After flipping through the catalog I saw that a few of my items were listed cheaper than what I had a paid.  All it took was an email and Northern refunded the difference back to my card.  Great products, great customer service and... I'll be back!

I got myself the Northern tool 42 CC brushcutter from Northerntooluk.com. Within months the fan blades around the drive shaft started braking off at full speed during operation, very scary!
I send the brushcutter back to Northerntooluk.com only to be told that this is not a warranty issue and I therefore don't get a refund.
If internally braking engine parts are not a warranty issue for Northern Tools, what is?
in my opinion this machine is dangerous as the driveshaft is spinning at thousands of rpm's and the braking fan blades could shoot anywhere, Northern Tool should recall the Northern tool 42 CC brushcutter immediately, but instead they fob me off.
Northerntooluk.com have some nice products on the website but the Northerntool 42cc Brushcutter isn't one of them and customer service is a joke.

I placed an order for several items that were on sale. It has been two and a half weeks and I still have not receive anything despite choosing the standard three day shipping option. One of my items was cancelled and I still have not received the refund. Avoid this merchant even though prices are tempting.

Northern Tool is a terrible firm to deal with. the products they sell seem to only have a life of three months and their after sales service is appauling - in fact I would go as fare to say they are criminal. They collected a faulty trailor and have had it for 4 months and wil not return calls or respond to letters - I have phoned the police and they are dealing with it.
Avoid them at all costs - there are much better firms out there to deal with.