Excellent online shopping experience

Website was easy to use.

Ordered two new Motorola H710 Bluetooth Headsets and received them.  One was factory original and works just fine.  The other was broken and clearly used by someone else since it had scratches on it and the battery was partially charged already.  Returned the defective one for a replacement.  Received another used one but this one had scratches on the button and was dirty with oil, gunk, and ear wax on it.  Very disgusting.  It had a photo copied instruction booklet in black & white instead of Blue like the factory original.  It came from the RMA Warehouse address and not the Sales warehouse also so it was just resold as new.

Opened a Better Business Bureau complaint against the company because of their practice of selling broken or used products as new.

It had never been my destination. I had never visited though I was familiar with the name. Yet by serendipitous fortune I ended up there in my quest for a new dehumidifier. I had decided on a make and model, and it was just a matter of determining from ...
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It arrived much more quickly than I expected.

Their policy stated that a signature would be required for delivery in case of shipping damage. The package was left with no signature, and the box was very damaged. Fortunately, the product itself was not damaged. Otherwise I am very satisfied.

Good service.

So far, I have been motivated to write reviews only by negative experiences.  Recently, I had problems with 2 online purchases at the same time - one was a rug (see my other reviews) that I still don't have, and the other was a large TV from ...
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I've bought many items from Newegg and the experience has always been excellent. One order was lost in shipment and Newegg immediately canceled the transaction and refunded the purchase price.

So far the experience has been good.

I had my eye on this unit & found the best price at Newegg via shopping.com. I've bought from Newegg in the past & their service has always been excellent with the lowest prices, to boot!

Burchased a camera accessory for $60 when it should have cost $230 hoping for the best and I would return it if it was wrong. Paid via paypal. Item received very timely but the item was incorrect as suspected. I called them and they requested I open the box, which I had not, to verfy serial number over the phone. They verified it was the wrong item over the phone and issued RMA and return postage instantly via email.

I sent it back and they refunded the price of the item but not the cost of shipping. (I selected expidited shipping and the total was $10.) I sent an email requesting shipping to be refunded due to their mistake and the next day they refunded the shipping too. I do not think I should have to ask for shipping refund of an item they sent incorrectly, but at least I got it all back. Not a bad experience.

Very good.

Shipping /  Delivery process doesn't meet expectations when you compare to most other online stores.  Their stated policies are to use a DHL to USPS handoff for free shipping items in 5-7 business days.  If you don't like it you're told to pay for premium shipping services.

By comparison, companies that use USPS for their basic service have a novel idea by just sending items USPS directly saving many days in the process for customers near their shipping sites.

Many other companies offering similar products offer free shipping via UPS Ground with much faster results.

Before you buy, check their own hosted Forum, just don't think about posting a criticism or you'll get blasted by one of many self appointed experts.

Consider the total cost and convenience before your buy from this company vs other online or local retailers.

First time purchase. Order was acknowedged promptly, and shipped right away. Very satisfied with service and product.

Newegg is consistantly excellent. Never had any problems with their products or service.

I Use NEWEGG for products that I Need as required.

Item was cheaper than locally advertised prices, ordering was easy, tracking was exceptional & item arrived ahead of schedule.

Its ok, good shipping was not newegg fault.

excellent

Got exactly what I ordered on time.

Excellent! Extremely quick delivery.

Excellant, Actually received our product 1 day earlier than promised date. Product arrived in excellant condition. Great shopping experience.

    I ordered a notebook on thursday before 10 am with "rush processing" (same day processing) and overnight shipping. On friday around 12 noon  I get a call from their verification department to verify my order. So my hopes to get it on friday or saturday were killed off, but i was still hoping to get it on monday. Guess what ... monday passed and nothing ... I called FedEx to check on the tracking number and they said that newegg never shipped out the package. Ofcourse at that point I called newegg and canceled my order cuz I was suppose to leave oversea on tuesday.
    When I told newegg what's happening, they told me that their policy and agreement explain what happend so I told them it would be nice to put next to rush and overnight "at least 4 days backed by policy agreement" so others know not to use newegg for overnight orders cuz they are not serious about this. 
CONCLUSION:  THEY MEST UP MY GIFT.

If I buy it online its going to be at Newegg.com.

Excellent web site. Faster than Amazon. I'd shop there again in a heartbeat!

I am happy with my purchase experience - keep up the good work as trust and reliability is most important for online consumers.

always a good experience

I have never had a bad experience with Newegg.

fantastic was the cheapest printer I could find of the canon I wanted. It was easy to buy came quickly and all set up and using and love it. C