it was excellent

Excellent - very fast at getting the order sent out and fast, free shipping. Best price I found on the web.

Great experience. Product arrived much sooner than even expected!

Love Newegg!!!

excellent all around

Experience was good.

Ordered Canon EOS rebel T1i on 09/28/09 and recieved on 09/29/09. I opted for standard shipping only it was shipped from NJ to CT. Although its nearby but still was impressed with the service.

Also Camera is great and eveything is as expected. Very happy with my shopping experience.

ok

You can't go wrong with Newegg.  They have an unbelievable selection of computer products at great prices.  Great customer reviews from people that know what they're talking about.  They ship your order out almost immediately.  And I just noticed on my last order that they upgraded the shipping method to air for one of the items I ordered so it would arrive on the same day that the rest of my order did (some was coming from CA and some from NJ).  Pretty good service if you ask me!

Product is not operating properly, but giving it a chance to see if we have not used it correctly...if it does not operate any more efficiently, will return the product.

Excellent online shopping experience

Website was easy to use.

Ordered two new Motorola H710 Bluetooth Headsets and received them.  One was factory original and works just fine.  The other was broken and clearly used by someone else since it had scratches on it and the battery was partially charged already.  Returned the defective one for a replacement.  Received another used one but this one had scratches on the button and was dirty with oil, gunk, and ear wax on it.  Very disgusting.  It had a photo copied instruction booklet in black & white instead of Blue like the factory original.  It came from the RMA Warehouse address and not the Sales warehouse also so it was just resold as new.

Opened a Better Business Bureau complaint against the company because of their practice of selling broken or used products as new.

It had never been my destination. I had never visited though I was familiar with the name. Yet by serendipitous fortune I ended up there in my quest for a new dehumidifier. I had decided on a make and model, and it was just a matter of determining from ...
Read More

It arrived much more quickly than I expected.

Their policy stated that a signature would be required for delivery in case of shipping damage. The package was left with no signature, and the box was very damaged. Fortunately, the product itself was not damaged. Otherwise I am very satisfied.

Good service.

So far, I have been motivated to write reviews only by negative experiences.  Recently, I had problems with 2 online purchases at the same time - one was a rug (see my other reviews) that I still don't have, and the other was a large TV from ...
Read More

I've bought many items from Newegg and the experience has always been excellent. One order was lost in shipment and Newegg immediately canceled the transaction and refunded the purchase price.

So far the experience has been good.

I had my eye on this unit & found the best price at Newegg via shopping.com. I've bought from Newegg in the past & their service has always been excellent with the lowest prices, to boot!

Burchased a camera accessory for $60 when it should have cost $230 hoping for the best and I would return it if it was wrong. Paid via paypal. Item received very timely but the item was incorrect as suspected. I called them and they requested I open the box, which I had not, to verfy serial number over the phone. They verified it was the wrong item over the phone and issued RMA and return postage instantly via email.

I sent it back and they refunded the price of the item but not the cost of shipping. (I selected expidited shipping and the total was $10.) I sent an email requesting shipping to be refunded due to their mistake and the next day they refunded the shipping too. I do not think I should have to ask for shipping refund of an item they sent incorrectly, but at least I got it all back. Not a bad experience.

Very good.

Shipping /  Delivery process doesn't meet expectations when you compare to most other online stores.  Their stated policies are to use a DHL to USPS handoff for free shipping items in 5-7 business days.  If you don't like it you're told to pay for premium shipping services.

By comparison, companies that use USPS for their basic service have a novel idea by just sending items USPS directly saving many days in the process for customers near their shipping sites.

Many other companies offering similar products offer free shipping via UPS Ground with much faster results.

Before you buy, check their own hosted Forum, just don't think about posting a criticism or you'll get blasted by one of many self appointed experts.

Consider the total cost and convenience before your buy from this company vs other online or local retailers.

First time purchase. Order was acknowedged promptly, and shipped right away. Very satisfied with service and product.

Newegg is consistantly excellent. Never had any problems with their products or service.

I Use NEWEGG for products that I Need as required.

Item was cheaper than locally advertised prices, ordering was easy, tracking was exceptional & item arrived ahead of schedule.

Its ok, good shipping was not newegg fault.

excellent