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Newegg.com
 
 

Newegg.com

Average Rating 4.5/5.0 store rating 4,122 store reviews
On-Time Delivery 5
Customer Service 4

Page: 1 2 3 4 5 ... 50


 
by: NewEgg.com Shopper
September 20, 2009

Excellent online shopping experience

Author's Rating: 5/5.0 store rating
Excellent online shopping experience
shop again I would shop here again

by: NewEgg.com Shopper
September 12, 2009

Website was easy to use.

Author's Rating: 5/5.0 store rating
Website was easy to use.
shop again I would shop here again

by: jakfrost
September 11, 2009

Selling broken or used products as new.

Author's Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Ordered two new Motorola H710 Bluetooth Headsets and received them.  One was factory original and works just fine.  The other was broken and clearly used by someone else since it had scratches on it and the battery was partially charged already.  Returned the defective one for a replacement.  Received another used one but this one had scratches on the button and was dirty with oil, gunk, and ear wax on it.  Very disgusting.  It had a photo copied instruction booklet in black & white instead of Blue like the factory original.  It came from the RMA Warehouse address and not the Sales warehouse also so it was just resold as new.

Opened a Better Business Bureau complaint against the company because of their practice of selling broken or used products as new.
not shop again I would not shop here again

by: nagels
September 11, 2009

Fast Shipping. Excellent Prices. Visit Newegg.

Author's Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
It had never been my destination. I had never visited though I was familiar with the name. Yet by serendipitous fortune I ended up there in my quest for a new dehumidifier. I had decided on a make and model, and it was just a matter of determining from ...
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shop again I would shop here again

by: NewEgg.com Shopper
September 9, 2009

It arrived much more quickly than I...

Author's Rating: 5/5.0 store rating
It arrived much more quickly than I expected.
shop again I would shop here again

by: NewEgg.com Shopper
September 7, 2009

Their policy stated that a signature...

Author's Rating: 4/5.0 store rating
Their policy stated that a signature would be required for delivery in case of shipping damage. The package was left with no signature, and the box was very damaged. Fortunately, the product itself was not damaged. Otherwise I am very satisfied.
shop again I would shop here again

by: NewEgg.com Shopper
September 6, 2009

Good service.

Author's Rating: 5/5.0 store rating
Good service.
shop again I would shop here again

by: nupur2
August 25, 2009

Good Prices, Products and Service

Author's Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
So far, I have been motivated to write reviews only by negative experiences.  Recently, I had problems with 2 online purchases at the same time - one was a rug (see my other reviews) that I still don't have, and the other was a large TV from ...
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shop again I would shop here again

by: NewEgg.com Shopper
August 23, 2009

I've bought many items from Newegg and...

Author's Rating: 5/5.0 store rating
I've bought many items from Newegg and the experience has always been excellent. One order was lost in shipment and Newegg immediately canceled the transaction and refunded the purchase price.
shop again I would shop here again

by: NewEgg.com Shopper
August 22, 2009

So far the experience has been good.

Author's Rating: 4/5.0 store rating
So far the experience has been good.
shop again I would shop here again

by: NewEgg.com Shopper
August 22, 2009

I had my eye on this unit & found the...

Author's Rating: 5/5.0 store rating
I had my eye on this unit & found the best price at Newegg via shopping.com. I've bought from Newegg in the past & their service has always been excellent with the lowest prices, to boot!
shop again I would shop here again

by: carmicp
August 21, 2009

Wrong item but received prompt refund

Author's Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Burchased a camera accessory for $60 when it should have cost $230 hoping for the best and I would return it if it was wrong. Paid via paypal. Item received very timely but the item was incorrect as suspected. I called them and they requested I open the box, which I had not, to verfy serial number over the phone. They verified it was the wrong item over the phone and issued RMA and return postage instantly via email.

I sent it back and they refunded the price of the item but not the cost of shipping. (I selected expidited shipping and the total was $10.) I sent an email requesting shipping to be refunded due to their mistake and the next day they refunded the shipping too. I do not think I should have to ask for shipping refund of an item they sent incorrectly, but at least I got it all back. Not a bad experience.
shop again I would shop here again

by: NewEgg.com Shopper
August 16, 2009

Very good.

Author's Rating: 5/5.0 store rating
Very good.
shop again I would shop here again

by: liquidator1817
August 15, 2009

Inefficient Shipping process with unnecessary delays

Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
Shipping /  Delivery process doesn't meet expectations when you compare to most other online stores.  Their stated policies are to use a DHL to USPS handoff for free shipping items in 5-7 business days.  If you don't like it you're told to pay for premium shipping services.

By comparison, companies that use USPS for their basic service have a novel idea by just sending items USPS directly saving many days in the process for customers near their shipping sites.

Many other companies offering similar products offer free shipping via UPS Ground with much faster results.

Before you buy, check their own hosted Forum, just don't think about posting a criticism or you'll get blasted by one of many self appointed experts.

Consider the total cost and convenience before your buy from this company vs other online or local retailers.
not shop again I would not shop here again

by: NewEgg.com Shopper
August 15, 2009

First time purchase. Order was...

Author's Rating: 5/5.0 store rating
First time purchase. Order was acknowedged promptly, and shipped right away. Very satisfied with service and product.
shop again I would shop here again

by: NewEgg.com Shopper
August 8, 2009

Newegg is consistantly excellent....

Author's Rating: 5/5.0 store rating
Newegg is consistantly excellent. Never had any problems with their products or service.
shop again I would shop here again

by: NewEgg.com Shopper
August 8, 2009

I Use NEWEGG for products that I Need...

Author's Rating: 4/5.0 store rating
I Use NEWEGG for products that I Need as required.
shop again I would shop here again

by: NewEgg.com Shopper
August 5, 2009

Item was cheaper than locally...

Author's Rating: 5/5.0 store rating
Item was cheaper than locally advertised prices, ordering was easy, tracking was exceptional & item arrived ahead of schedule.
shop again I would shop here again

by: NewEgg.com Shopper
August 5, 2009

Its ok, good shipping was not newegg...

Author's Rating: 3/5.0 store rating
Its ok, good shipping was not newegg fault.
shop again I would shop here again

by: NewEgg.com Shopper
August 5, 2009

excellent

Author's Rating: 5/5.0 store rating
excellent
shop again I would shop here again

by: NewEgg.com Shopper
July 29, 2009

Got exactly what I ordered on time.

Author's Rating: 4/5.0 store rating
Got exactly what I ordered on time.
shop again I would shop here again

by: NewEgg.com Shopper
July 28, 2009

Excellent! Extremely quick delivery.

Author's Rating: 5/5.0 store rating
Excellent! Extremely quick delivery.
shop again I would shop here again

by: NewEgg.com Shopper
July 27, 2009

Excellant, Actually received our...

Author's Rating: 5/5.0 store rating
Excellant, Actually received our product 1 day earlier than promised date. Product arrived in excellant condition. Great shopping experience.
shop again I would shop here again

by: newweggsuck
July 20, 2009

fake rush and overnight

Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
    I ordered a notebook on thursday before 10 am with "rush processing" (same day processing) and overnight shipping. On friday around 12 noon  I get a call from their verification department to verify my order. So my hopes to get it on friday or saturday were killed off, but i was still hoping to get it on monday. Guess what ... monday passed and nothing ... I called FedEx to check on the tracking number and they said that newegg never shipped out the package. Ofcourse at that point I called newegg and canceled my order cuz I was suppose to leave oversea on tuesday.
    When I told newegg what's happening, they told me that their policy and agreement explain what happend so I told them it would be nice to put next to rush and overnight "at least 4 days backed by policy agreement" so others know not to use newegg for overnight orders cuz they are not serious about this. 
CONCLUSION:  THEY MEST UP MY GIFT.
not shop again I would not shop here again

by: NewEgg.com Shopper
July 18, 2009

If I buy it online its going to be at...

Author's Rating: 5/5.0 store rating
If I buy it online its going to be at Newegg.com.
shop again I would shop here again

by: NewEgg.com Shopper
July 9, 2009

Excellent web site. Faster than Amazon....

Author's Rating: 5/5.0 store rating
Excellent web site. Faster than Amazon. I'd shop there again in a heartbeat!
shop again I would shop here again

by: NewEgg.com Shopper
July 8, 2009

I am happy with my purchase experience...

Author's Rating: 4/5.0 store rating
I am happy with my purchase experience - keep up the good work as trust and reliability is most important for online consumers.
shop again I would shop here again

by: NewEgg.com Shopper
July 7, 2009

always a good experience

Author's Rating: 5/5.0 store rating
always a good experience
shop again I would shop here again

by: NewEgg.com Shopper
July 5, 2009

I have never had a bad experience with...

Author's Rating: 5/5.0 store rating
I have never had a bad experience with Newegg.
shop again I would shop here again

by: NewEgg.com Shopper
July 3, 2009

fantastic was the cheapest printer I...

Author's Rating: 5/5.0 store rating
fantastic was the cheapest printer I could find of the canon I wanted. It was easy to buy came quickly and all set up and using and love it. C
shop again I would shop here again

 

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