Not impressed........

Full Review
I ordered a jacket and sunglasses from MooseJaw on 12/16/11.  On 12/19/11 I received an email indicating that they needed more information for my order but that it was still on schedule to arrive before Christmas.  I noticed on the 20th that I had no shipping confirmation.  Luckily I called "chatted" with a customer service rep asking to confirm my order had been shipped.  This person then said

"Oh, sorry.  Someone should have told you.  Those items are back ordered."

I then asked when could I expect them as they had been "GUARANTEED BY CHRISTMAS DELIVERY".  Their response...........

Gilderoy Lockhart: I wish I could pin down an answer for you, but I actually don't have access to that kind of info. It's kind of like a FBI file and, as a doctor, I don't have the special clearance needed to view it. I totally wish I was a spy.
As soon as new inventory comes in, I do know we get it added to the site pretty quickly, though.
I'd recommend checking back in a week or two.

I then cancelled my order and fortunately found another company to complete a similar order, at a higher cost, by Christmas.

Have a feeling their having some growing pains.