Goooodbye Moooosejaw!

Full Review
What's with the attitude?  I ordered a jacket and I received a $21 gift card with my purchase.  When I tried to use it on their site a few days later  I couldn't find it. I called customer service for help and they treated me like a child.  Apparently I had to enter a promo code to get the gift card. I was in a hurry that day and I didn't see that because it was in small red print at the bottom of the screen. The FREE $21 gift card with purchase tag was right next to the item I purchased and you couldn't miss it. I screwed up but why did they have to make a big deal about it?  They told me it was on the screen when I made my purchase and I should have seen it.  They tried to offer me some reward points instead but I didn't want them.  I asked for the $21 gift card again and she finally said she would do it this one time but I should have seen the promo code on the screen.  I told her to forget it after that SA remark.  When I called to cancel my account they tried to give me the gift card again but it was too late for me.  I would rather pay $21 more for professional customer service.